Urban Apothecary London Reviews

4.4 Rating 174 Reviews
84 %
of reviewers recommend Urban Apothecary London
4.4
Based on 174 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Urban Apothecary London Reviews
Urban Apothecary London 5 star review on 30th November 2023
David Foley
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 15th August 2023
Anonymous
Urban Apothecary London 5 star review on 30th May 2023
Olena Lagodiuk
Urban Apothecary London 5 star review on 23rd May 2023
Adrian Cruz
Urban Apothecary London 5 star review on 2nd May 2023
Christopher Gillies
9
Anonymous
Anonymous  // 01/01/2019
Love their products and branding, great for making an impression!
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Posted 1 week ago
Beautifully scented gifts for all occasions to make the aroma in the house amazing. All items arrived well packaged and in perfect time. Will definitely buy again.
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Posted 1 week ago
The scent is lovely and lasts a long time, the first one was a present, but I’ve now swapped from my normal brand
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Posted 2 weeks ago
Lovely products and very helpful customer service, thank you.
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Posted 2 weeks ago
The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.
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Posted 4 weeks ago
The best home fragrances in my opinion. Great choice of perfumed candles, diffusers, room sprays etc. It’s my ‘go to’ for our home and for gifts for family and friends.
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Posted 1 month ago
This is a gorgeous scent. My experience with all the products has been good and I would highly recommend trying.
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Posted 1 month ago
Quick delivery, really happy with purchase, (Coconut Grove perfume), will use again and would happily recommend .
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Posted 1 month ago
Rose Voile fragrance is amazing. The scent in a diffuser is stunning, my house is fresh and beautiful. I highly recommend! The fragrance doesn't disappear unlike other cheaper brands. Worth every penny.
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Posted 1 month ago
Was unable to find product in a shop anywhere in London - despite webpage giving store that stocked the candle wick cutter and snuffer, but delivery from Urban Apothecary was efficient and fast
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Posted 3 months ago
I got inspired by David Rose to look for a leather scented body lotion, and to my delight, I stumbled on the real like Rose Apothecary. The perfume and the body lotion smell great on the body. It starts off smelling like a strong deep antibiotic when it's still in the bottle, so I had my doubts, but as soon as I applied it on my arms and neck, it was perfect, and exactly what I was looking for. Needless to say, I'll be getting the sample kit to try all the other fragrances.
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Posted 3 months ago
First time buyer and I was pleasantly surprised by both fragrances for the room (tuberose petals and oudh geranium). I happily recommend Urban Apothecary.
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Posted 3 months ago
Heard from a friend about this company, so ordered two reed diffusers. Quick and easy delivery, and the smell really good so far, very happy.
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Posted 3 months ago
Excellent!!
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Posted 4 months ago
Rally nice products. Looking forward to using them.
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Posted 4 months ago
Excellent selection of candle fragrances, I was apply for choice. I ended up buying the lemon curd kilner and it was absolutely gorgeous. I bought it as a gift for my friend and he loved it too, he said it smells divine! Delivery was quick and the item was gift wrapped too.
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Posted 4 months ago
DPD had damaged my order but UA immediately sent out a replacement within days. Very impressive customer service and will use this company again for sure. This item was also beautifully gift wrapped.A++
Urban Apothecary London 5 star review on 30th November 2023
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Posted 4 months ago
Thank you David, We were pleased to resolve this issue for you. Kind regards, Anna
Posted 4 months ago
The 'Notorious Neroli' smells really awesome, I love this spiceness.
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Posted 5 months ago
Urban apothecary are the best candle company out there ! The candles smell wonderful and long lasting. ( Anna in customer service helped make the personalised candle I purchased so special she deserves credit ! ) Delivery is so quick ! Recommend to everyone ! Look forward on buying more candles very soon ! Thank you !
Urban Apothecary London 5 star review on 31st October 2023
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Posted 5 months ago
Coconut galore! This scent is just gorgeous, so clean and refreshing. Smells for a long time too
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Posted 5 months ago
Urban Apothecary London is rated 4.4 based on 174 reviews