Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 634 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“I found my purchase of a light was very pleasant . George was very helpful and efficient and the lamp arrived in good time . I'm quite old and rang for help to assemble it , that too was very helpful with Eddy and I am now very pleased with the end product”

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Posted 1 year ago

“We've bought Chatsworth shades before from Universal Lighting and have been delighted every time. Quality shades and fantastic service from the company.”

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Posted 1 year ago

“Wonderful customer service. A phone call thanking us for the order, notification of when order was to be delivered, and it arrived as promised. Very happy with the product. As described and is perfect for what we wanted.”

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Posted 1 year ago

“Very friendly and efficient service.”

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Posted 2 years ago

“I was delighted with the service. A personal call to confirm the order and delivery time and date. The product was easy to assemble- reading the instructions and with a spare pair of hands!”

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Posted 2 years ago

“Excellent service always!!”

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Posted 2 years ago

“Great customer service and fast delivery.”

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Posted 2 years ago

“Wouldn’t order from anyone else as this company give you a personal great service everytime you order”

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Posted 2 years ago

“Absolutely gorgeous! Worth every penny. Can’t recommend Universal Lighting more, best customer service by a mile!”

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Posted 2 years ago

“Just had the light fitted + it looks gorgeous so pleased with it.Highly recommend universal lighting. Very helpful and really lovely people.”

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Posted 2 years ago

“Excellent service, price,communication and product.”

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Posted 2 years ago

“I'm really pleased with my lamps. Good quality and excellent value for money. I'm also very impressed with this company, good old fashioned customer service! Would highly recommend to anyone and I will definitely order from you again. Thank you .”

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Posted 2 years ago

“The service was exceptional, we had a problem the the delivery and universal lighting went above and beyond helpful.. Can't thank them enough.”

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Posted 2 years ago

“Beautiful lamp, looks more expensive than it was. Very happy with both the lamp and the fast efficient customer service and delivery.”

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Posted 2 years ago

“a high level of customer service when buying this product which was delivered in excellent condition and matched perfectly the item I picked. Highly recommended.”

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Posted 2 years ago

“Absolute top quality lamps they look fantastic so pleased with this product and company very efficient”

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Posted 2 years ago

“Have purchased from Universal lighting many times. It is a first class Company selling excellent products. The serive received is second to none.”

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Posted 2 years ago

“Beautiful light, very good value. Excellent service from Universal as usual.”

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Posted 2 years ago

“Beautiful product and very helpful and professional staff. Very prompt delivery.”

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Posted 2 years ago

“Can’t say enough good things about this Company. From start to finish the service was first class. From the online order I received a phone call from Chloe to thank me for the business and ask if I needed anything. I was looking for wall lights to batch the Tiffany ceiling light we purchased, Chloe found them in a jiffy and although delivery was a week to ten days, I ask if there was any chance of getting them just three days later. Not a problem for Chloe and they arrived on time exactly when promised on the Friday morning. unfortunately one of the ceiling hangers was broken so I emailed Chloe to request a replacement. I joked with a friend that I expected a quick response and noted when the email went. I didn’t expect Chloe to phone back in 8 minutes though telling me she had the replacement part in her desk and it was being posted to me that evening. Naturally it arrived on time. Service I didn’t expect existed any more. Brilliant work Chloe- and ask for a raise you deserve it ! Love this company already.”

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Posted 2 years ago

Universal Lighting is rated 5.0 based on 634 reviews