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Universal Lighting Reviews

5.0 Rating 642 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 642 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

“Have yet to hang the chandelier as awaiting refurbishment but very impressed with the seller who rang to thank me for the order and inform me of the shipment schedule followed by a good quick delivery. : A rare personal service these days.”
Helpful Report
Posted 9 months ago
“First I must commend Universal Lighting for their amazing customer service. The lights we received are excellent quality but they were too small for our bathroom. The whole return process and choosing a replacement has been very easy, with fantastic communication from George and Mark. Highly recommend and will definitely be using again.”
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Posted 9 months ago
“Great service, order then a follow up courtesy call along with an email, my order was then delivered within time frame given......excellent just waiting for it to be fitted....really happy with the service, will definitely use this company again 😀”
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Posted 9 months ago
“Nice shade. Great service from the company over the Xmas holiday”
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Posted 9 months ago
“Great product and great service! First time using this company - will definitely be back.”
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Posted 10 months ago
“A quality item that looks very stylish installed in our new oak porch. Delivery was super fast and the item very safely packaged. Great communication from placing my order to delivery. Will definitely use this company again.”
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Posted 10 months ago
“A very good quality item, packed with care and excellent service. Thank you.”
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Posted 10 months ago
“This is the third one of these lights we have ordered. Great light, flooding the path with light as I go to my Car at 5.30 am ! Super service from the Team at Universal , light arrived the next day.”
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Posted 10 months ago
“Stumbled across this company and glad I did very good prompt service good products And a small family business which I like to support as I’m in the same position Will deffo be using again”
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Posted 11 months ago
“Excellent product as described, but very professional service offered by the company. Very helpful sales staff service you don't see very often these days can't thank them enough.”
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Posted 11 months ago
“3rd time I've bought electrical products. Great customer service, prompt delivery and reasonable prices. What else do you want?”
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Posted 11 months ago
“Wonderful service and lights delivered on time. Well packed and in perfect condition. Great service.”
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Posted 1 year ago
“Perfect fit for our requirements. Quality service from customer engagement through to well packaged item.”
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Posted 1 year ago
“Unfortunately the lanterns did not fit our with our existing wiring so we had to return them, but the service and communication we experienced from the company (thank you George) were excellent”
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Posted 1 year ago
“Thank you for your quick delivery of my shade I love and it looks very nice in my bedroom I must say your customer service is very good really nice doing business with you Kind regards”
Helpful Report
Posted 1 year ago
“Excellent service from start to finish. Light ordered arrived within two days of placing the order. Packaging was extremely well done. An enquiry made after delivery was answered most promptly and helpfully by George. Absolutely nothing to fault!”
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Posted 1 year ago
“Wonderful service from start to finish, I received a call the day after I ordered confirming my order, a nice personal touch. My lights were delivered quickly in perfect condition, very well packaged and they look great now they are on the ceiling. I highly recommend Universal Lighting Services Ltd”
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Posted 1 year ago
“The light was as expected. The customer service was exemplary!! I will certainly use Universal Lighting Services again if I need lights!!”
Helpful Report
Posted 1 year ago
“These Dar lampshades are amazing, they look so luxe, have put on clear glass lamp stands - they are just the colour that I have been looking for, but hadn't found anywhere- finishing touch to our beautiful bedroom. Also better price on this site. Very happy with Order and delivery process and they were packed very well.”
Helpful Report
Posted 1 year ago
“Would definitely order from here again! Placed order online and received confirmation in minutes. Then they rang the following day to inform me they’d received the order and that it’d be dispatched and delivered in a couple of days! Delivery driver also kept me informed of when the delivery would be and arrived when stated!”
Helpful Report
Posted 1 year ago
Universal Lighting is rated 5.0 based on 642 reviews