Universal Lighting Reviews

5.0 Rating 510 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 510 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Really pleased with the lampshade. It's just what we need and at a very reasonable price. Delivery was very quick. Great customer service too. I accidentally forgot to state the colour and received an email the day after I put the order in and a really polite follow-up email to my reply. Will definitely use this company again.
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Posted 1 year ago
I was very pleased with my wall lights. They were exactly as described on your web site. I was very impressed with the service you provided from the phone call to say my order was being processed to the texts which kept me updated until the very quick delivery of my goods. Keep up the good customer relations.
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Posted 1 year ago
Great service. I was contacted by Eddie to ensure I had ordered the correct item and he contacted the manufacturer of the fan to find the correct remote control receiver for the fan we have.
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Posted 1 year ago
Very pleased with the service from Universal Lighting. I have used them in the past and they are always pleasant and helpful. I was a little worried that the light fitting would be too large for our room but it looks just right and on top of that, it is beautiful. Great value for money.
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Posted 1 year ago
Hi the lights are fantastic great quality and the service was also excellent great communication throughout and packaging really good all round a great experience from this company đź‘Ť
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Posted 1 year ago
Beautiful quality light fitting. Excellent customer service from Universal Lighting
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Posted 1 year ago
I am very happy with my lamp shade and the service from your firm is first class friendly and helpful.
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Posted 1 year ago
Searched many lighting stores in Australia but could not find anything as stylish as this light. Shipped in under a week, I have shopped here previously and Mark/Debrah were just amazing in their assistance.
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Posted 1 year ago
Lovely light , really good quality at an amazing price. Well done once again to Universal Lighting, an absolute pleasure to deal with.
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Posted 1 year ago
This company is excellent in every way - choice, communication, honesty, advice and speedy delivery. Thank you Debra for all of your help.
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Posted 1 year ago
Beautiful glass table lamps - was worried they wouldn't arrive in one piece but no need to worry the box was huge and very well packaged to keep the lamps safe on their journey. First class service from Universal Lighting. I would not hesitate to order from them again.
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Posted 1 year ago
I can’t recommend this company more highly. Not only are their products of excellent quality, their customer service is outstanding. Delivery was on time. As far as I can see there is no room for improvement. This company will be my first port of call when I need more light fittings.
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Posted 1 year ago
I am delighted with my light. The Sales team were polite and very helpful and I was called to say when to expect my light and spoke to a very helpful gentleman who explained that if I had any issues to call him directly. Good customer service counts for everything. Highly recommend Universal.
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Posted 1 year ago
Well this company has certainly given me amazing service ,and quality goods. Purchased 4 lamps ,all arrived in great packaging so no damages ,makes a change ,as I live away from the uk. Would highly recommend them ,and will use them again. Well done ,hope you continue to prosper.
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Posted 1 year ago
This lampshade is absolutely gorgeous and is very good value - really quality product. Universal Lighting customer service is second to none! I would definitely buy lighting from them again.
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Posted 1 year ago
Great service. Initial phone call made, product found, purchased online, delivered next day, well impressed.
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Posted 1 year ago
I was pleasantly surprised at how gorgeous my ceiling light fitting looks, it looks chic and more expensive than I'd hoped for. Universal Lighting gave me excellent customer care and made sure I knew my order was on its way and used a good delivery service too.
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Posted 1 year ago
Very good product, great chrome finish, easy to install and change bulb. Purchased twice. Excellent service from ordering, keeping updated and delivety. Will use company again.
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Posted 1 year ago
A very stylish light which looks good on our wall and works well. We had excellent advice and service from George Abbot and the light arrived the day after we ordered it. We will certainly use Universal Lighting again.
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Posted 2 years ago
Really happy this is our second order came well packed and in a couple of days I would be happy to recommend this company to anyone …Thank you for your prompt service
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Posted 2 years ago
Universal Lighting is rated 5.0 based on 510 reviews