UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

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“Great quality and service 😎”

UKRadiators.com 5 star review on 13th March 2021

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Posted 5 years ago

Hello Paul, Thank you for the review and photo showing your new radiator! We hope that you are very happy with it. Please get in touch if you need anything else. Kind regards, James

Posted 5 years ago

“Very simple to order and as described, quick delivery”

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Posted 5 years ago

Hello Gordon, Thank you for the 5-star review you have given us. We're very pleased to hear that the process was easy and as described! Thank you, James

Posted 5 years ago

“I am so pleased with my radiators they look great. Fantastic customer service too!”

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Posted 5 years ago

Hello Sarah, Thank you for the lovely review. I am pleased to hear that you are happy with the delivery and our service. Take care. James

Posted 5 years ago

“Great service”

UKRadiators.com 5 star review on 12th March 2021

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Posted 5 years ago

Hello, Thank you for taking the time to leave us a review and for the lovely photos of the installed items. Hopefully you'll be able to show off the new additions soon to any visitors! They look fantastic. Kind regards, James

Posted 5 years ago

“Misleading BTU Information Please be careful with the information on the website. BTU is very critical information when you buy radiator and I accidentally saw a commercial which shows the radiator that I bought from the uk radiators and BTU was around half of what uk radiators put their website. I talked with customer experience team and they agreed on the wrong information and changed their website accordingly. The issue is in here that our constructors has finished all the pipe works according to radiators that I bought. It costs me as a delay, I checked new radiators from other website and bought from there. Not a same size but similar. It'll look a bit weird but the worst thing that everyday I talked with someone from ukradiators to arrange collection and refund of my items. It costs me time, money and still no refund being made yet.”

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Posted 5 years ago

Hello Hande, Thank you very much for leaving us a review and for uploading a picture as well! I am glad to hear that you are pleased with our level of customer, we like to ensure the customer is aware as much as possible what is happening with their order. We hope to be of help to you again in the future. Kind regards, James

Posted 5 years ago

“So pleased with our anthracite column radiator. Very smart. I have given 4 stars due to waiting 3 months for it to be delivered and at present can no longer order the same chrome angled valves to finish the rest of my house. Please get more stock.”

UKRadiators.com 4 star review on 10th March 2021

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Posted 5 years ago

Hello Jessica, Thank you for the review and for uploading a photo of the installed item. I do apologise for the delay on receiving this item, occasionally products can be held up in arriving with us but I hope our updates kept you aware of this. Kind regards, James

Posted 5 years ago

“The best shop”

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Posted 5 years ago

Hello, Thank you for the 5 star review. If you need any help with anything please let us know. Kind regards, James

Posted 5 years ago

“Very good lovely style well made up to date design”

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Posted 5 years ago

Hello Dilia, Thank you for leaving us a review. We're glad to hear that you are happy with the product. Kind regards, James

Posted 5 years ago

“Great customer service”

UKRadiators.com 5 star review on 9th March 2021

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Posted 5 years ago

Hello, Thank you for leaving us a review and for the photos of the product installed, it really is great to see. I am glad that we were of use and look forward to being able to assist you again in the future. James

Posted 5 years ago

“Goodwuaty”

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Posted 5 years ago

Hello, thank you for your 5 star review of our company. We hope you will shop with us again in the future :) Kind regards, James

Posted 5 years ago

“Good service”

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Posted 5 years ago

Hello, thank you for your 5 star review of our company. We hope you will shop with us again in the future :) Kind regards, James

Posted 5 years ago

“Excellent customer service”

UKRadiators.com 5 star review on 6th March 2021

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Posted 5 years ago

Hello Nicholas, thank you for leaving us a review and for taking the time to upload a photo. I hope this is providing plenty of heat for your room. Please let us know if you need anything else. Best regards, James

Posted 5 years ago

“Not installed the valves yet but ordering process was very easy and happy with the look and delivery time.”

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Posted 5 years ago

Hello, Thank you for the positive review, I'm glad to hear all went well. Please get in touch if there is anything else we can assist with. Kind regards, James

Posted 5 years ago

“Excellent customer service, good quality products, really fast delivery. Very pleased 😀”

UKRadiators.com 5 star review on 5th March 2021

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Posted 5 years ago

Hello Hephzibah, Thank you for the review of our company and for the picture of your installed radiator. I'm glad to hear the products got to you quickly and our service was up to scratch. Please let us know if we can be of any further use. Kind regards, James

Posted 5 years ago

“Radiator arrived on time and on first glance looked good, unfortunately on closer inspection we noticed a small chip in the coating. We had the heating engineer booked for the day after delivery so decided to have it installed anyway. We have sprayed the chip so is not too noticeable. Other than that I am happy with the price and quality.”

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Posted 5 years ago

Hello Mick, Thank you for the review. I am sorry to hear that the radiator had a chip in this, unfortunately in transit damage can very occasionally happen. I can understand your decision to not delay the engineer, else we could have replaced this for you. If you need any help in the future please get in touch. Kind regards, James

Posted 5 years ago

“Really good service, item amazing”

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Posted 5 years ago

Hello Ishtiaq, Thank you for the 5 star review you have given us. We are so pleased that we were able to hit that target and provide you with the quality item you were looking for. Please let us know if we can be of any help with anything else. Kind regards, James

Posted 5 years ago

“Great service, very quick delivery and exactly as described. Used before and will use again. Highly recommended.”

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Posted 5 years ago

Hello Bob, Thank you so much for leaving us a 5 star review. We're glad that we've been able to help you multiple times and look forward to hearing from you in the future! Kind regards, James

Posted 5 years ago

“Great choice & colour, something for everyone. Excellent value for money & fast delivery, would highly recommend!”

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Posted 5 years ago

Hello Gary, Thank you so much for the kind words, we do like to offer as much of a range as possible, without being too overwhelming. Kind regards, Jaems

Posted 5 years ago

“Good service, prompt delivery”

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Posted 5 years ago

Hello, Thank you very much for the review, we really appreciate it! Glad to hear that all went as expected with your delivery. Please let us know if we can be of any further help. Kind regards, James

Posted 5 years ago

“Very helpful with quick delivery. Very impressed with the radiators I received. They look even better in person.”

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Posted 5 years ago

Hello, Thank you so much for the 5 star review. We are really pleased that you are happy with the look and finish of the radiators, please let us know if there is anything else that we can help with. Kind regards, James

Posted 5 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews