UK Life Insurance Reviews

Name: UK Life Insurance
Rating: 4.77

4.8 Rating 830 Reviews

98 %

of reviewers recommend UK Life Insurance

Company Reviews

Metrics

4.8

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

UK Life Insurance 5 star review on 26th May 2021

Della Dos Santos

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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I am delighted we could help you and thank you for rating our service so highly.

“Very good and understanding and they listen to what you want and not push what they think you should have”

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Thank you so much for taking the time to leave a review, I am delighted we could help you.

“Very competent”

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I am delighted we could help you, thank you so much for taking the time to leave a review.

“Brilliant who I was on phone to was so helpful”

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Thank you very much for your 5-star rating of our service, I am delighted we could help you and thank you for taking the time to leave rate and review our service.

“Very pushy person on phone and none stop phone calls since. Got my husband to ring to say stop calling guys was very rude! I'm glad I've still got time to cancel as I'm very anxious person and the whole extent has been terrible I believe ive had 3 miss calls from him today alone. This gentleman new I was a nervous person”

Helpful Report

Thank you for taking the time to give us your feedback. Following us arranging cover, we follow-up with all our customers to ensure that you fully understand the cover you have put in place and you have no outstanding questions, we do this in the best interests of our customers. However, in this case we needed to speak to you to clarify an extra piece of information that the insurer had asked for. We are sorry you felt that the calls were non-stop, but when putting cover in place for our customers, it is very important that all the information we collect is accurate and complete, to ensure that the cover provides exactly what you need it to – on this occasion we needed to speak to you to ensure that your insurance contract was watertight. We tried contacting via sms and email, in addition to calling you, but unfortunately we are unable to speak to a 3rd parties, even if it is your husband, to adhere to our data protection and customer confidentiality obligations. We would still very much like to speak to you when convenient to resolve this matter, please could you contact our customer care department, on 0800 612 8005 and so we can assist you accordingly.

“Will who took my call was really informative. he helped with all my questions”

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I am delighted we could help you and thank you for the 5-star rating!

“Very helpful and very professional Excellent”

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Thank you very much for the ⭐⭐⭐⭐⭐ rating and for choosing us to help you.

“This company very helpful and reassuring”

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Thank you very much for taking the time to leave a review and for rating our service so highly.

“Was easy to sort out what I needed.”

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I am delighted we could help you sort out what you needed, thanks for choosing us to help you.

“Nice friendly service, easy and simple to understand”

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Thank you so much for taking the time to leave a review and for the 5-star rating, I am delighted we could help you.

“Excellent service. Everything was explained thoroughly and in an easy to understand way”

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This is great to read, thank you very much for taking the time to leave a review and rate our service so highly, I am delighted we could help you.

“Very helpful and efficient.”

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Thank you so much for taking the time to rate and review our service, I am delighted we could help you.

“It was simple and easy process to get what I wanted. The member of staff was very helpful to explain every option that I can choose from!”

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I am delighted we could help you and thank you for the ⭐⭐⭐⭐⭐rating.

“Very pleased with the service you provided - thank you very much.”

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Thank you very much, I am delighted we could help you, and thank you for taking the time to rate and review our service.

“Informative & friendly service, would highly recommend.”

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Thank you so much for taking the time to write a lovely review and for recommending our services to other people, I am delighted we could help you.

“Very helpfull and listened to what insurance I was looking for. Definatly would recommend”

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I am delighted we could help you and thank you for recommending our services to other people.

“Good services”

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Thank you very much for taking the time to leave a review and for rating our service so highly, I am delighted we could help you.

“Lllllllllllllll”

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I am delighted we could help you and thank you for the ⭐⭐⭐⭐⭐rating ✅

“Your website needs to state clearly that when someone puts their details into the system, someone is going to phone them. Within 2 minutes my phone rang from an insurance company. Wasn't sure if it was a scam at first”

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Thank you very much for this valuable feedback, we appreciate this very much so.

“The agent I spoke was very clear in his explanation, has a very good customer service etiquette.”

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This is lovely to read, I am delighted we could help you and thank you for choosing our services over others.

UK Life Insurance is rated 4.8 based on 830 reviews