Login
Start Free Trial Are you a business? Click Here

UFH Services Ltd Reviews

5.0 Rating 1,115 Reviews
99 %
of reviewers recommend UFH Services Ltd
5.0
Based on 1,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Excellent service. Diagnosed and repaired my under floor heating in 1 hour 15minutes. No mess no fuss.”
Helpful Report
Posted 4 years ago
“First class service. Arrived at scheduled time,found the fault, removed a tile, repaired the fault ,tested the system and gone in one and a half hours. No hidden extras. Wouldn’t life be easy if all companies performed like this”
Helpful Report
Posted 4 years ago
“A fantastic service, found the fault very quickly, removed one tile, fixed the fault and now the underfloor heating works perfectly (got a tiler in to replace the removed tile). A very professional outfit. (reference job number 6714)”
Helpful Report
Posted 4 years ago
“Fantastic service from start to finish. Thank you”
Helpful Report
Posted 4 years ago
“Great service and went beyond their remit to help . They found out what was wrong , explained it clearly and given clear guidance on how to proceed ,”
Helpful Report
Posted 4 years ago
“Service was excellent, fault was found quickly but unfortunately couldn’t be fixed. Remedial action was discussed with various solutions being mentioned. I would recommend UFH”
Helpful Report
Posted 4 years ago
“excellent and reliable service”
Helpful Report
Posted 4 years ago
“Perhaps you're reading these reviews, wondering if you can genuinely trust this company to rock up and locate an 'invisible' problem under your lovely floor; then surgically remove a single tile; repair the fault; and leave everything tidy afterwards? If so, then the answer is yes! We've now used them three times on different properties and they've been brilliant every time. Vicky is excellent at explaining the process and handling the admin. And we can highly recommend both Brad and Doug for proficiently working their magic (using some very clever gizmos) to find the issue and then apply a fix, quickly and painlessly. All that we had to do was replace a single tile on each occasion, which is a lot less hassle and expensive than replacing the entire floor! If you're still unsure whether to use them, give 'em a call and then give 'em a go. You won't be disappointed.”
Helpful Report
Posted 4 years ago
“Customer services were professional and friendly, kept me in the loop with dates and arrival times. The Engineer was clean and tidy and informed me of all the details as he went through the task of finding the fault. The job was much less meat than I was prepared for, hardly any dust and he stuck plastic onto the tile so when it was broken up there were no chips flying around. Good clean work. Found the fault, fixed it and gave me advice on how to replace the tile and make good. Hopefully won’t need them again, but if I do I will be giving them a call.”
Helpful Report
Posted 4 years ago
“I just had an UFH engineer come and repair our electric underfloor heating today and I must say what an amazing job they have done. The engineer, Doug, was so efficient and specialised it was a pleasure to see the job done with such proficiency. We were initially told by other electricians and underfloor heating companies that our whole tiled floor would have to be taken up and the heating system replaced. However, UFH have repaired our floor by removing only one tile. This means lower costs and a lot less stress. I would definitely recommend this company to anyone who needs new underfloor heating or just a repair. 5/5, well done UFH. Thanks again.”
Helpful Report
Posted 4 years ago
“Very professional and efficient. A very neat job and the technician arrived on time; vacuumed up and swept the floor when the job was complete.”
Helpful Report
Posted 4 years ago
“Our underfloor heating failure was quickly fixed by a lovely chap called Brad who was a pleasure to meet. Vicky kept us informed every step of the way. Only problem we now have is we have to get the repair cost from our installer.”
Helpful Report
Posted 4 years ago
“Quickly identified and repaired the fault in the mat. Cleary explained why the fault ocurred and explained how to reinstate the missing tile to prevent a recurrence. Left the area clean and tidy. Very professional service.”
Helpful Report
Posted 4 years ago
“Really professional and very good to work with.”
Helpful Report
Posted 4 years ago
“Absolutely terrible service, caused more damage to the system and the floor through repairing there previously repair, strongly recommended not to use this company”
Helpful Report
Posted 4 years ago
“What a nice surprise to have a great experience ‘end to end’. Let’s face it, nobody enjoys the prospect of having nice tiles lifted. Everything was very well explained, including potential problem areas before committing to the repair service. Technician was great and explained the process before starting. Was amazed at how quick the whole repair was. Hopefully will never need the service again, but if we did, would use the same Company and very happy to recommend. Quite expensive but far cheaper than a new floor -Well done!”
Helpful Report
Posted 4 years ago
“Great service!”
Helpful Report
Posted 4 years ago
“Clear, friendly and efficient, got everything working. A great specialised service - definitely the people to contact for any underfloor heating issue.”
Helpful Report
Posted 4 years ago
“Extremely professional and fixed the damage promptly. Explained every step of the procedure. Very good customer service provided by Vicky on the phone too. Would recommend them highly.”
Helpful Report
Posted 4 years ago
“I had the A team! They were great: friendly, efficient, helpful, going beyond what was expected”
Helpful Report
Posted 4 years ago
UFH Services Ltd is rated 5.0 based on 1,115 reviews