u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 315 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 315 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how u hold the key made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent low cost storage solution. Easy access and polite and efficient staff.”

Helpful Report

Posted 7 years ago

“Service with a smile”

Helpful Report

Posted 7 years ago

“Excellent service, the storage unit I had booked wasn't available so they upgraded my size with no additional charges. Easy to drop my stuff off and easy to collect. 10/10 would use this service again.”

Helpful Report

Posted 7 years ago

“Clean and Dry Containers”

Helpful Report

Posted 7 years ago

“Really efficient service”

Helpful Report

Posted 7 years ago

“Friendly, reliable and flexible 10/10”

Helpful Report

Posted 7 years ago

“Good customer services, rang me when I booked online to confirm my order. I was met at the site and everything explained and I was shown my lockup and how the gates work. Would recommend to anyone thinking of renting a container.”

Helpful Report

Posted 7 years ago

“The storage provided was exactly as described and the service at key pick up was excellent.”

Helpful Report

Posted 7 years ago

“Friendly, helpful, did exactly what we needed it to with no hastle. Even at the very short notice we gave them.”

Helpful Report

Posted 7 years ago

“I was met out of hours by a very nice gentleman called Derek, who had kept in contact by text. The paperwork was completed quickly and efficiently and he had already met my removals men on unloading the van into the container. Everything was carefully explained to me and I was most impressed by the whole process going so smoothly. I have since been back to my container and everything was in order. I can highly recommend this company!”

Helpful Report

Posted 7 years ago

“Friendly efficient service easy access and clean container”

Helpful Report

Posted 7 years ago

“Was straight forward an easy. Picked up the key, filled in a few details and can go back and forth when ever we need to”

Helpful Report

Posted 7 years ago

“Didnt want it after all .but recieved money back in my bank quickly .very understanding .”

Helpful Report

Posted 7 years ago

“Website easy to use. .staff on site very friendly and helpful. ..site itself in Middlesbrough not well signposted though. .took a bit of finding”

Helpful Report

Posted 7 years ago

“This is an extremely flexible storage solution, unlike "covered" storage you can access this 24 hours a day 7 days a week. It's also cheaper!”

Helpful Report

Posted 7 years ago

“Wouldn't hesitate to recommend the service. Very straight forward on-line booking and very helpful when I spoke to them directly with a query. The only negative thing I would say is that the ground inside the compound is unmade and uneven but I can put up with that. Other than that very good service. A polite and pleasant staff member arrived exactly on time at the compound to meet me and to give me my key. Paperwork was quickly done and he fully explained the rental process. I'm a happy customer.”

Helpful Report

Posted 7 years ago

“I THOUGHT ALL THE STAFF AT YOU HOLD THE KEY WERE VERY HELPFULL AND EXPLAINED EVERYTHING TOO ME ABOUT RENTING A STORAGE UNIT I WOULD HIGHLY RECOMEND YOU HOLD THE KEY FOR ALL YOUR STORAGE SOLUTIONS GRAHAM.”

Helpful Report

Posted 7 years ago

“I am currently renting a 20 foot container from U hold the Key, access is easy and the staff have very helpful, wouldn't hesitate to recommend them.”

Helpful Report

Posted 7 years ago

Thank you from everyone here at U Hold The Key for your review we are glad to hear that you would recommend us.

Posted 7 years ago

“Great service but it would be better if the office were open longer. The site needs some maintenance as there are holes in the road. Take it easy over the speed bumps on the approach road too.”

Helpful Report

Posted 8 years ago

“Moving house and needed to go to unexpectedly. Needed storage asap. Rang helpline and arranged to meet the site manager within an hour. Very polite,helpful and accommodating .Did not have the one super container which I was after but offered alternative of two containers which would be the equivalent square footage. Huge pot holes in compound that need filling in. Would recommend u hold the key.”

Helpful Report

Posted 8 years ago

u hold the key is rated 4.8 based on 315 reviews