Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,066 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,066 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with my order eventhough I was abit thrown by the label which seemed different to the Tesco one for the same product.”

Helpful Report

Posted 5 months ago

“Lovely teas, promptly delivered, well packed. Will certainly be ordering again”

Helpful Report

Posted 5 months ago

“I love gingerbread tea.. its the only way to make a purchase...”

Helpful Report

Posted 5 months ago

“Your website is clear and easy to use. The delivery arrived as you said. Box slightly dented but contents inside were not.”

Helpful Report

Posted 5 months ago

“Love all the variety”

Helpful Report

Posted 5 months ago

“Disappointed. It is mostly powder rather than leaf.”

Helpful Report

Posted 5 months ago

“I love the quality of twinnings tea bags”

Helpful Report

Posted 5 months ago

“Very easy to order good competitive prices and communication all the way. Highly recommended.”

Helpful Report

Posted 5 months ago

“It’s a great taste.”

Helpful Report

Posted 5 months ago

“Excellent green and black tea bags as always.”

Helpful Report

Posted 5 months ago

“A beautiful tin, I haven't seen this colour before. I haven't opened it yet because its a present but I know it will be appreciated. Arrived safely and on time.”

Helpful Report

Posted 5 months ago

“The quality of the tea is unquestionable. Ordered on Sunday, received in Germany on Wednesday, both thumbs up for that, but the transport fee to Europe ... even though the delivery was from Ireland. Thanks to Brexit!?”

Helpful Report

Posted 5 months ago

“Great Tea from well established company.”

Helpful Report

Posted 5 months ago

“Able to source product on their web and their delivery and despatch have been excellent.”

Helpful Report

Posted 5 months ago

“I love Twinings tea, not only is it the quality but also they have a great choice of different brews, and also regularly have one off new types of tea; The prices are very reasonable considering the quality, also it's difficult to find some of their teas on the high street so buying directly works very well for me.”

Helpful Report

Posted 5 months ago

“Delicious flavours for hot and cold beverages. One of my favourites during the winter is the hot chocolate, I absolutely love it. I’ve tried various hot chocolate from all over the world and this one comes top of my list. Try it, you won’t be disappointed.”

Helpful Report

Posted 5 months ago

“Just experienced amazing customer service from Twinings. Items ordered were damaged by the delivery company leaving them outside in a storm but they have refunded in full. Quality of products has never been in doubt but very impressed with such great customer service. Thank you”

Helpful Report

Posted 5 months ago

“Irish breakfast from Twinings is my favorite.”

Helpful Report

Posted 5 months ago

“I love Twinings mint green tea, so much nicer than green or mint on its own, I have just had 12 boxes delivered as my supply in supermarkets has dried up!”

Helpful Report

Posted 5 months ago

“The main items were bought as a gift - they were well received by the recipient.”

Helpful Report

Posted 5 months ago

Twinings is rated 4.7 based on 9,066 reviews