Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,040 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Ordered at Christmas, great item, quick delivery.”

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Posted 3 months ago

“I was SO thrilled to find these mugs for a friend’s gift as she had admired mine! They arrived in perfect condition (& on time ), as did the tea bags, packaging was excellent. My friend loved this gift .”

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Posted 3 months ago

“I absolutely love Twinings Apple and Pear Tea ! It is a shame I can’t buy it in store as I have told others how nice it is , but the delivery service is amazing! Thank you”

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Posted 3 months ago

“Very good service and excellent product Thanks”

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Posted 3 months ago

“I love Twinings tea and was very pleased to be able to buy the cannister set for my loose tea and some favorite flavors I tasted on a recent trip to the flagship store in London.”

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Posted 3 months ago

“A great company to deal with - very speedy and efficient.”

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Posted 3 months ago

“Nambarrie is my favourite tea but unfortunately my local supermarkets have stopped stocking it. I have been buying it direct from Twinings for the last few months. Great service, website easy to use and very quick delivery.”

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Posted 3 months ago

“Veey nice cold infusion! Helps me keep hydrated”

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Posted 3 months ago

“The experience was good but I do have a couple of little grumps we brought English breakfast loose tea that cost about a couple of quid if you buy it in a caddy then it’s about £8 we don’t need the tin hence we brought the boxed tea but we also like the Irish breakfast but you can only buy it in tins for around £8 and the same as the dodgy Darjeeling but all in all the experience was good”

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Posted 3 months ago

“Very lovely and soothing tea. I tried Twinings brand, it’s the best”

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Posted 3 months ago

“It was a gift for my sister in Vancouver, Canada 🇨🇦 as loved it when she visited & can't get in Canada. She's received it & is delighted”

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Posted 3 months ago

“The range of products is excellent and the prompt service is to be congratulated”

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Posted 3 months ago

“It taste great and i love it”

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Posted 3 months ago

“I ordered a selection of teas, and some storage tins as a Christmas treat. They arrived in good time, well packaged and I have enjoyed them all. The teas were mainly seasonal varieties that I have not seen on sale elsewhere in the UK.”

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Posted 3 months ago

“I really wanted the Bioblends Golden English Breakfast, but the bioblends range has been stopped for some reason. These were half price, so I got several packets. This tea is ok, but not what I really wanted.”

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Posted 3 months ago

“Ordered from Twinings a few times now, always a pleasure to deal with.”

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Posted 3 months ago

“I just keep returning to purchase more from Twinnings. And I simply enjoy every cuppa!.”

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Posted 3 months ago

“Mango and Coconut Green Tea is the best green tea I have found.”

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Posted 3 months ago

“Brilliant! Fairnprices and quick delivery. Got a wonderful mix of flavours but the coconut mango one is delicious”

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Posted 3 months ago

“Very disappointed that cold infusion has been discontinued as my family used it a lot for several years it was one of the best product you had”

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Posted 3 months ago

Twinings is rated 4.7 based on 9,040 reviews