Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,040 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I had to order these teas from Twinings in England because they are not sold here in the US. The teas are wonderful. Service was excellent. Shipment was fast.”

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Posted 3 months ago

“I mainly drink Green tea with pomegranate but also buy mango and coconut or salted caramel. The one thing that does disappoint me is no longer being able to get green tea with cranberry which was my favourite. Delivery prompt and well packed. Will continue to order subject to flavour availability.”

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Posted 3 months ago

“Very good shop, easy, fair prices and fast delivery to Germany.”

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Posted 3 months ago

“Teas are wonderful. I love them”

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Posted 3 months ago

“Always prompt with service and goods are here in four days from the UK. Amazing service”

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Posted 3 months ago

“Been purchasing cold infused for some time,absolutely love them,Sent my daughter some to try..,work colleague's love them as well.”

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Posted 3 months ago

“As always, the best quality.”

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Posted 3 months ago

“Brilliant choice and great value for money. Always really quick delivery. Wouldn't buy from anywhere else. Thank you Twinings”

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Posted 3 months ago

“Item ordered was a birthday gift and was much appreciated; great selection of tea bags in a nice storage jar.”

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Posted 3 months ago

“Excellent selection of teas. Very efficient ordering and delivery service.”

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Posted 3 months ago

“Excellent tea and quick delivery.”

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Posted 3 months ago

“Excellent tea very pleased. Thanks to everyone”

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Posted 3 months ago

“I was so pleased with Twinings customer service. I ordered a tea cup and saucer for my wife for Christmas. It arrived with a chip on the handle and Twinings immediately sent another one. My wife is so delighted.”

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Posted 3 months ago

“Our Danish Grandson said that the Green Tea Blend was good. Unable to obtain it locally in Tesco or Morrisons in Paisley and so I ordered it by phone directly with Twinings. Paid by card online and the tea was with us bvery soon. Only trouble was that the courier left it at our back door in pouring rain, the day after the storm.”

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Posted 3 months ago

“From the time I ordered the tea to delivery- it was a very prompt seamless process. Thank you.”

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Posted 3 months ago

“The green tea with orange is as good as ever!”

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Posted 3 months ago

“Please see below comments on vanilla tea bags.”

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Posted 3 months ago

“Lovely twinning variety tea set with 2 small mugs.”

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Posted 3 months ago

“Like the subtle blend of black and green tea”

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Posted 3 months ago

“I love the Orange & Lotus Flower Green Tea, but they don't sell it anymore at my usual Supermarkets i.e. Sainsbury's and Waitrose? The tracking system by SHOP doesn't work for me. I am not notified when it is going to be delivered.”

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Posted 3 months ago

Twinings is rated 4.7 based on 9,040 reviews