Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 11,090 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 11,090 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th December 2025

Anonymous

Anonymous // 01/01/2019

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“My favourite tea!!”

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Posted 1 year ago

“Taste is great - cheaper teabags often run out of flavour / scent before you reach the bottom of the cup, but these last to the last drop.”

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Posted 1 year ago

“I love Twinings decaf English Breakfast”

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Posted 1 year ago

“My best tea brand. Simply delicious👌😊”

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Posted 1 year ago

“Exactly what I wanted.”

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Posted 1 year ago

“Have always been very happy with your products, have had the camomile tea and that was very tasty”

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Posted 1 year ago

“Easy to order, quick efficient delivery. A good service, thank you.”

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Posted 1 year ago

“Very nice customer service”

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Posted 1 year ago

“It’s a really lovely smelling spicy tea. It definitely makes you feel Christmassy. The tin is delightful and I will keep it!”

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Posted 1 year ago

“Great service and tea arrived really well packed.”

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Posted 1 year ago

“Quick and easy to order.”

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Posted 1 year ago

“Fanatastic service and products”

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Posted 1 year ago

“Perfect gift, delivered when you said, very happy”

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Posted 1 year ago

“Great tasting tea at a very reasonable price and both very refreshing.”

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Posted 1 year ago

“This is a favourite for my friend and I. Just recently uts been getting harder to find in the shops.”

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Posted 1 year ago

“I drink the Orange and lotus flower tea, it is fabulous. I’ve now started ordering directly from Twinings as I am finding increasingly difficult to get it from supermarkets. The service offered by Twinings is second to none, a fast, efficient delivery service . 5 ⭐️”

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Posted 1 year ago

“I really love the tea”

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Posted 1 year ago

“Nice flavours .efficient service. Well wrapped”

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Posted 1 year ago

“I'm literally powered by Earl Grey and Twinings is the only blend I really enjoy. I always buy bulk when store offers are available but a Google search led me to their website. The ordering process is effortless and the price was excellent as well as receiving CashBack via a third party app. Delivered within a few days in a sturdy box, overall a joyous experience and highly recommended.”

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Posted 1 year ago

“Light and refreshing green tea. Prompt delivery. Well packed.”

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Posted 1 year ago

Twinings is rated 4.7 based on 11,090 reviews