Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,957 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Always enjoy the flavoured teas from Twinings, and great that they can ordered direct, as not all supermarkets stock the full, if any at times”

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Posted 2 months ago

“Twinings make such tasty tea! This is my all time favourite Rooibos tea. It used to be sold in the supermarket under a different name but recently discontinued. I was gutted to say the least but so happy to have found it on the twinings website. This is a warming and comforting tea and if you live rooibos then you'll love this. I do wish the teabags were able to be put in the food recycling however. I am unsure why this is not the case yet.”

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Posted 2 months ago

“FAST DELIVERY LOVE MY PRODUCTS !!! REASONABLE PRICES. CAN GET MORE PRODUCTS ON LINE THAN YOU CAN SUPERMARKETS. I LOVE YOUR NEW CHERRY AND CINNAMON TEA BAGS . THEY ARE AMAZING! WILL DEFINITELY BE ORDERING MORE. AS WELL AS OTHER TEAS.”

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Posted 2 months ago

“great tra easy to use website good price and quick delivery”

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Posted 2 months ago

“Twinnings Breakfast tea is my wife's favorite tea she would not change it for any other.”

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Posted 2 months ago

“Lovely tea !”

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Posted 2 months ago

“Twinings has great flavours of tea. You will not know until you try them. Great Tea great Flavours and great offers. Give them a try.”

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Posted 2 months ago

“Lovely selection of tasty teas ordered. So far each one has been fantastic. Website is eas to navigate, lots of offers going on and delivered right to you door. What's not to love.”

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Posted 2 months ago

“Tea bags are great quality (bit concerned about microplastics from the tea bags, is that a valid concern?). The product took several weeks to come back into stock, annoying because this product is not available in any supermarkets and the packaging has been reformulated from an rrp of £2.80 ish for 20 tea bags to £10.25 for 40. Price per bag used to be 14p, now its 25.6p an increase of 83%.”

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Posted 2 months ago

“Order processed and received promptly.”

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Posted 2 months ago

“They sell the best tasting tea ever very happy with 99.5% of my orders ...delivery is always fast and service 2nd to none”

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Posted 2 months ago

“Order Admin very quick and accurate. Delivery via EVRI not good. Very slow 3 days, tracking not up to date, package finally arrived after 7 pm with no prior warning.. Very poor”

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Posted 2 months ago

“Bought as a gift - they loved it”

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Posted 2 months ago

“I like Cold Infuse tea. Good fruity taste.”

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Posted 2 months ago

“Lovely tea and very good service”

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Posted 2 months ago

“Ceylon Orange Pekoe tea that comes in tins is a wonderful tea but a little diificult to find on line unless you search for Orange Pekoe tea . It used to be much easier to find different types of tea, especially those that come in tins only...”

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Posted 2 months ago

“I enjoy Twinnings at least 6 times a day. There are some blends etc. not always readily available in local stores so I order in quantity a few times a year. The quality of product is always excellent - I was really pleased to see Cinnamon and Cherry back on sale. Ordering and delivery is easy. Very happy all round.”

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Posted 2 months ago

“Really pleased that Cherry & Cinnamon is back in stock”

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Posted 2 months ago

“You went above expectations to get my favourite tea (cherry and cinnamon) from Italy.”

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Posted 2 months ago

Thank you for your amazing review, We’re so glad to hear that we could go the extra mile to find your favourite cherry and cinnamon tea .Your satisfaction means the world to us, and we’re thrilled that we could meet your expectations.

Posted 2 months ago

“Ordered Bioblends, Glow, Balance, Metabolism, Inner Clarity, Sweet Dreams and Detox and I love them all - light with lovely flavours and will buy them all again. Many thanks Twinings.”

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Posted 2 months ago

Twinings is rated 4.7 based on 8,957 reviews