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Twinings Reviews

4.7 Rating 9,148 Reviews
92 %
of reviewers recommend Twinings
4.7
Based on 9,148 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Twinings Reviews
Great and speedy delivery!
Helpful Report
Posted 8 months ago
These are by far the best cold infusions I’ve tasted. They taste exactly like the ingredients in them should taste like. Plenty varieties to choose from to find your favourites.
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Posted 8 months ago
Good delivery on time very good price excellent service.
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Posted 8 months ago
Reasonably priced and you can buy in bulk
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Posted 8 months ago
Very pleased with the service. Teabags were delivered to me in France 6 days after ordering I will definitely use Trainings online again soon
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Posted 8 months ago
Just love "Twinings" teas, they really are the best blends on earth 🌎 buying online is so easy, they are fast at shipping, everything well packed, the No.22 is the best flavour for a slight change, I can't even mention the long list of teas that each have their own distinct flavours, & there is always something new to try, no other Tea companies can come close to Twinings, maybe their T-bags/loose Tea seems expensive to some But you really get the quality you pay for compared to cheaper teas, it's worthwhile to get a really good brew! As well as the wellness range, they are superior to others & what a range of flavours, I can't see past Twinings at all 5* all the way.
Helpful Report
Posted 8 months ago
Brilliant taste, carb free, natural and delicious. We'll be back for more. Postage, packaging and delivery - excellent.
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Posted 8 months ago
I love my Twinings teas. In the mornings I have my Earl Gray, Lady Gray or Orange and Cinnamon. In the afternoons I have a cup of Defense tea. And in the evenings I look forward to a cup of Peace tea.
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Posted 8 months ago
Good value to buy directly from Twinings when tea on special offer. English afternoon tea is our preferred tea as it is mild and refreshing
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Posted 8 months ago
Easy to use website and prompt delivery.
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Posted 8 months ago
Lot of money - little of taste. competitors deliver strong, dense tasty teas. I was surprised.
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Posted 8 months ago
I love twinings tea.They are all very good
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Posted 8 months ago
I love having a cup of Twinings Bio Blends first thing in the morning. It sets me up for the day and the healthy bacteria are good for me. Smooth and best drunk piping hot, I enjoy the Bio Blends greatly.
Helpful Report
Posted 8 months ago
Ordered from Twinnings on many occasions with no problems, order arrives on time and well packaged. However, it's Evri who let you down, our parcel was left on the step, the driver never knocked or rang the bell! WE WERE IN!! It was heavy rain and by the time we discovered the package- a few hours later, it was soaked, couldn't recycle the box as it just fell apart, thankfully the contents had stayed dry due to the inner bags.
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Posted 8 months ago
Service is very good cannot be faulted, deliveries are always on times .
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Posted 8 months ago
👍🏻, after the first delivery going missing, Twinings made sure the next one arrived very swiftly, no broken bones so all good.
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Posted 8 months ago
Det är bara en sak jag saknar. Jag vill kunna köpa större teförpackningar typ mjuka påsar 250 gr. Så kan jag fylla på plåtburkar a själv.
Helpful Report
Posted 8 months ago
I was very pleased I could by my favourite tea directly from you since it’s no longer stocked in my Waitrose. Easy to order and well packed
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Posted 8 months ago
It was a great pleasure for me to work with you and shop from you... I wish you success.
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Posted 8 months ago
Absolutely love the orange and cinnamon tea you make. Why, then, can I not find it in any supermarket?
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Posted 8 months ago
Twinings is rated 4.7 based on 9,148 reviews