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Trux Storage & Removals Reviews

4.9 Rating 279 Reviews
99 %
of reviewers recommend Trux Storage & Removals
4.9
Based on 279 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Anonymous
Anonymous  // 01/01/2019
Trux have been flexible and understanding with the changes in our move date and have taken some of the stress out of moving. The packing and moving team were very happy and efficient and Trux have been a pleasure to deal with.
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Posted 1 year ago
Our chain ended up completing at very short notice so we were in a bit of a panic to arrange removals. We were very lucky that our estate agent recommended Trux to us as they provided us a very fair quote and truly 5 star service. From the first call to arrange our quote to finishing the removals at our new home all of the staff we dealt with were friendly, professional and efficient. Could not recommend highly enough
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Posted 1 year ago
Excellent service from start to finish move went very smoothly would highly recommend this company
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Posted 1 year ago
The gents at Trux make a stressful time a bit smoother. From the initial contact to get a quote, to the chain messing me about and needing to change the dates around, Trux were always friendly, professional and accomodating. They arrived promptly on the day, were friendly, and I was amazed at how quick they were but also considerate of my belongings. The van was packed in approximately 2 hours and when I finally received the keys the other end they were so great and efficient then as well. Ben, Ed and Nathan - thank you so much for your hard work and professionalism!
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Posted 1 year ago
Absolutely recommend Trux, they have been reliable, professional & kind. Arrived on time and were so helpful on what can be a stressful day. No breakages at all. Everyone we met and communicated with was amazing. Our thanks to the team who helped Mum move this week :-)
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Posted 1 year ago
Very pleased. Good customer service from start to finish. Removal team took very good care. Would definitely use this company again and would highly recommend.
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Posted 1 year ago
Outstanding service. We were moving my elderly and infirm mother from her house to a retirement flat and needed someone who would be very flexible and very professional. I'd not used Trux before but they came recommended and I had a good experience from the first discussion. The calm and patient service on the day was superb and made all the difference.
Trux Storage & Removals 5 star review on 15th April 2024
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Posted 1 year ago
Trux provided me with all the packaging after a site survey. On the day of the move they were exactly ontime. The team were friendly, efficient, helpful and we even had a laugh together. In all a very good experience, on a day which traditionally is full of stress. Well done, and I would recommend them and use them again
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Posted 1 year ago
Efficient, flexible and friendly. Also, competitive quote!
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Posted 1 year ago
Very efficient removal, storage and delivery of our belongings. Nothing broken and all delivered exactly were I wanted it.
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Posted 1 year ago
The team were very helpful and professional from start to finish. Their firm was recommended to me by a friend and I would certainly recommend them.👍
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Posted 1 year ago
Excellent from start to finish. We cannot thank Edward and the team enough.
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Posted 1 year ago
Trux storage and removal workers. Are amazing. We could not recommend the service more highly.. They are hard working and full of practical advise, making sure that you remember not to pack absolutely everything, leaving yourself just the basics for the transition. They are polite and kind. They packed all our belongings and the garden. They delivered everything efficiently, making sure that all the boxes were put in the correct rooms. Thank you to all your workers for making a very stressful situation so much more easier. If we move again we will only be unsubtle Trux Storage and Removals...Shelley and Peter.
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Posted 1 year ago
We had truxs pack and move us last week we used them 21 years ago and were satisfied then so decided to use them again. The packing service was outstanding and on moving day the team were amazing no negatives at all . The whole experience was faultless and would highly reccomend them.
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Posted 1 year ago
Very competitively priced great customer service from the point of contact to the last boxed unloaded in our new home. Highly recommend that you contact Trux for your removal.
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Posted 1 year ago
Absolutely brilliant! So positive and cheerful - particularly when we were very stressed and tired. Efficiently loaded and unloaded under pressure - no damage and helpful and charming to the end. Couldn’t recommend them more highly !
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Posted 1 year ago
Excellent, very helpful. I would recommend Trux to my friends and family & everyone. Thank you very much.
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Posted 1 year ago
Highly recommend Trux for removals,everything when’s as smooth as possible. Arrived on time and we’ll planned The team were fantastic, nothing was a problem for them. Also the 4 men were polite & courteous and did everything we asked for. No damages or losses. Highly recommend it
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Posted 1 year ago
Our move went smoothly. Ed,Nathan and Mike were superb. They made sure everything was safely packed. They were very efficient. Nothing was too much and they had a really nice attitude.
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Posted 1 year ago
A personal visit to the house to assess what we needed was so helpful followed by a friendly, helpful, careful Team who worked extremely hard from start to finish on the day. Very competitively priced, we could not have asked for more. Highly recommend.
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Posted 1 year ago
Trux Storage & Removals is rated 4.9 based on 279 reviews