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True Traveller Reviews

4.8 Rating 1,995 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Super easy and simple
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Posted 2 months ago
Easy to book and follow the options
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Posted 2 months ago
Clear and simple application process and easy to understand policy.
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Posted 2 months ago
Very good customer service on the phone. It was cheaper on the phone talking to an agent than going online.
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Posted 2 months ago
10/10. Claiming was extremely easy and straightforward and the money was on my account after 3 days. Will have my insurance with true travellers next time as well!
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Posted 2 months ago
Cheep and good for adventure travel
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Posted 2 months ago
Excellent service!
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Posted 2 months ago
Professional, reliable, clear, not trying to make it hard for you to submit a claim, quick reimbursment and fair rate.
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Posted 2 months ago
Super fast response and help. Thank you for everything.
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Posted 2 months ago
We used TrueTraveller for several years. Extending our policy always was an easy experience. We never made any claims, so can't comment on this.
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Posted 2 months ago
Excellent. had ot make a caim due to medical issue. dealt with and money in my account within 48hrs
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Posted 2 months ago
I haven't needed to make a claim but this sight proved invaluable for someone like us who live on an island, suddenly need to change plans, and find themselves already off-island with no insurance cover. The site was user friendly, yet professional. I ouldn't hesitate in using them again and have already spread the word to prospective travellers.
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Posted 2 months ago
It’s definitely an insurance by travellers for travellers knowing exactly what’s needed when living a life of adventure and spontaneity! Thank you!
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Posted 2 months ago
I have been using True Traveller for several years now, probably about 10. I would never go anywhere else. During that time they have been so helpful and friendly when taking out a policy, and they have been brilliant over claims. Really great company.
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Posted 2 months ago
I had a really good experience with True Traveller when I had a medical emergency in the USA. The USA has very expensive healthcare so when I got the bill from the hospital I was shocked. After I submitted the claim they reached out to me within a few days and settled the bill directly with the hospital. They paid for my medications too. I really recommend True Traveller and I will be purchasing their insurance again while travelling. That peace of mind is worth it!
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Posted 2 months ago
Really competetive pricing, very client focussed. Easy from start to finish!
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Posted 3 months ago
Great service. Easy and found them very helpful.
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Posted 3 months ago
I have had a few medical claims over the last 3 years with true traveller and have been amazing everytime and had the claims settled within a few days of the incident. They are reliable insurance to have whilst living abroad and will continue to use them in the future!
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Posted 3 months ago
Patrick was efficient fast and very professional!
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Posted 3 months ago
This company came recommended from my tourist agency that organizes my climb to Kilimanjaro, and is one of the rare companies that can offer insurance irelevant to the nationality. The insurance packages are easy to configure and the UX experience is great. I needed an update to the duration of my policy and the process was very simple.
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Posted 3 months ago
True Traveller is rated 4.8 based on 1,995 reviews