True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 2,327 Reviews

98 %

of reviewers recommend True Traveller

Company Reviews

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Web site was easy to navigate and the numerous options available were easy to select I like the clear layout and the price is always so competitive”

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Posted 2 weeks ago

“Very fast and efficient 👍”

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Posted 2 weeks ago

“Wilma did a fast, fantastic and efficient job handling my claim and I am entirely satisfied.”

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Posted 2 weeks ago

“Wilma was incredibly helpful. She replied quickly and cheerily, always offering extra help if I needed it. It really made the process a lot better and less daunting.”

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Posted 2 weeks ago

“Very good and reliable”

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Posted 2 weeks ago

“They were helpful and as clear as can be on coverage of their travel insurance in Turkey, travel to parts of which are against FCDO advice. I struggled to get the same kind of clarity or was outright refused cover from generic insurance companies and went with true traveller for peace of mind.”

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Posted 2 weeks ago

“We have a year long single trip policy for our travels with true traveller and 6 weeks in have already had to make a claim. They have been brilliant, responsive on their WhatsApp as it wasn’t an emergency, and once I put through the claim it was handled and paid within 24 hours. Absolutely brilliant and reassuring knowing we are covered by them for the next year.”

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Posted 2 weeks ago

“Proper travel insurance”

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Posted 2 weeks ago

“Have to say found True Traveller on google search , kids are stuck in Bali with flights cancelled due to war in Middle East managed to eventually sort a flight but the insurance company we used wouldn’t extend cover , enter True Traveller, does what it says on the tin , fabulous”

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Posted 3 weeks ago

“very happy with the service. used twice before”

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Posted 3 weeks ago

“Great customer service provided by Lesia, thank you!”

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Posted 3 weeks ago

“Quick and fast, realible insurance. Thank you Wilma”

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Posted 3 weeks ago

“Wilma really helpful -claim quickly dealt with”

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Posted 3 weeks ago

“Quick, helpful, no nonsense!”

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Posted 3 weeks ago

“Bit expensive for USA coverage but they often pay what they should.”

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Posted 3 weeks ago

“Have used True Traveller for the last three years. Always been the most competitive price and love that I can extend cover whilst already abroad to suit changing plans.”

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Posted 3 weeks ago

“Had Rron deal with my claim and any questions I had. Replied really quickly and clearly. Sorted my claim out instantly as well.”

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Posted 1 month ago

“Amazing how fast my claim was settled and processed!! Thank you Wilma”

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Posted 1 month ago

“I’ve used true traveller before as they were all the things you would need and expect from a specialist insurer. Great communication, expert knowledge and also very competitive.”

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Posted 1 month ago

“I got injured during my trip and TrueTraveller set my claim right away!”

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Posted 1 month ago

True Traveller is rated 4.8 based on 2,327 reviews