True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.82

4.8 Rating 2,096 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I appreciate how easy it is to communicate with TT. Every time I needed an advise or wasn't sure about something I got a quick response.”

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Posted 5 years ago

“Nice and smooth purchase experience. Easy to use website, good options and price ratio. Will see how it goes, if ever need to claim anything.”

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Posted 5 years ago

“Dead easy to deal with! I rang up to make sure I was purchasing the correct level of cover for my trip to Nepal above 4000 metres and the guy on the end of line (Chris) had me sorted immediately!”

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Posted 5 years ago

“Very easy site to use. Their Insurance policies were easy to understand and I felt confident that I had chosen the right policy for me. My certificate was sent to me promptly. Very impressed.”

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Posted 5 years ago

“We have just finished purchasing a 6 month cover for New Zealand and Slovakia + Snow Sports included and from the research we have done this is by far the best company providing us with all our needs for a great price! The website is easy and everything is pretty well explained! Also when we needed assistance the online chat was super helpful and efficient :) We are yet to start our travels and will upload another review of our experience with this insurance plan if the need to use the services arises ^^ "Thumbs Up"”

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Posted 5 years ago

“The website is probably one of the easiest I have used to purchase any product. Clear, concise and efficient”

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Posted 5 years ago

“Easy to navigate website. Simple steps to add to your ‘basic’ insurance cover if you want to. No pressure from anyone. Well recommended.”

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Posted 5 years ago

“Totally recommend as a travel insurance All claims so far have been handled professionally and fast. Refunds have been done very timely. Even a hospital stay due to an injury was organised and prepaid.”

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Posted 5 years ago

“Easy to enroll, easy to extend. Answers to all my questions found on the site quickly. This is my go-to travel insurance.”

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Posted 5 years ago

“Very easy and clear to set up. Gave us the best cover for the type of trekking we wanted to do. I haven't had to claim yet so will re review if we have to.”

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Posted 5 years ago

“Fantastic customer service. I had a few dificulteis on completing the application. I got in touch with the Live chat team who immediately replayed to my query. The advisor was very polite and efficient. He then guided me step by step on what needed to be done in order for me to complete the process. The full conversation was then emailed to me, which made things that much easier and safer. Right away I new made the right decision going with True Traveller and that I would receive the right support throughout my travels.”

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Posted 5 years ago

“I found True Traveller searching for travel insurance that I could buy whilst already out of the country travelling, which is not something many travel insurers do. True Traveller had very competitive rates and in particular their high altitude trekking cover, including trekking in Nepal, was much better than other companies I had looked at. The website is very clear, and all additions clearly explained. I have already recommended the, to my family and friends!”

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Posted 5 years ago

“Everything is very clear and the website is super simple to use and understand. The prices are fair and if 110% recommend.”

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Posted 5 years ago

“Smooth, efficient, easy to understand, good value, what you want from issuance! Thank you!”

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Posted 5 years ago

“I have used this company on 2 occasions now to purchase travel insurance. They are so very helpful on the telephone and their website is easy to use. Grateful thanks”

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Posted 5 years ago

“I have many people that have recommended true traveller to me, I am doing a working holiday visa in Canada and many have said they are one of the best insurers for this! The travel resumption option is a great addition”

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Posted 5 years ago

“Fantastic simple website that was easy to navigate and find the best insurance for myself. Sharing quotes with my trekking buddies and comparing with them I clearly had the best value and most comprehensive cover. They quickly followed my example.”

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Posted 5 years ago

“Easy to use and answers all my questions with no problems.”

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Posted 5 years ago

“Fast and easy”

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Posted 5 years ago

“The website is easy to use and information on the policies is very accessible. I had a query and phoned customer service, my call was answered promptly and the staff member I talked to was very friendly and happy to help. Buying the policy was very easy and the price is very competitive.”

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Posted 5 years ago

True Traveller is rated 4.8 based on 2,096 reviews