Login
Start Free Trial Are you a business? Click Here

True Traveller Reviews

4.8 Rating 2,271 Reviews
97 %
of reviewers recommend True Traveller
Company Reviews Metrics Info
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023
Mr McConnell
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Tom Brookes
Unverified Reviewer
“True Traveller’s open and easy to navigate pricing options is what sold it for me. It was clear what I was getting and for how much. When I had questions that needed clarifying, the phone call with the assistant was clear and to the point, without trying to sell me anything. Ultimately it’s what chose me to go with True Traveller over other providers.”
Helpful Report
Posted 6 years ago
Sue Newton
Unverified Reviewer
“Very easy site to use. Their Insurance policies were easy to understand and I felt confident that I had chosen the right policy for me. My certificate was sent to me promptly. Very impressed.”
Helpful Report
Posted 6 years ago
Mark Williams
Unverified Reviewer
“Good, clear advice and knowledgable over the phone with a couple of questions I had. I’d read up and asked friends who’d used True Traveller and all sounded great. I had a question about length of insurance compared to visa and they answered the call quickly (I didn’t have to suffer the hold music) and answered my question simply. I then got my insurance sorted and paid for on their website in minutes - easy. Would definitely recommend.”
Helpful Report
Posted 6 years ago
JB
Unverified Reviewer
“Easy to use website. Clear information”
Helpful Report
Posted 6 years ago
Mchh
Unverified Reviewer
“Straightforward and simple from start to finish! A refreshingly good experience at a good price!”
Helpful Report
Posted 6 years ago
Mchh
Unverified Reviewer
“Straightforward and simple from start to finish! A refreshingly good experience at a good price!”
Helpful Report
Posted 6 years ago
Peter
Unverified Reviewer
“I needed to buy insurance for one of my children who had travelled to India last week without adequate travel insurance. Having dealt with another company who let me down monstrously and were at best surly and at worst downright difficult I was recommended to True Traveller. What a fantastic experience. Took no time at all, the representative was friendly helpful explained everything carefully partially completed the application form and then sent it to me by email. This is how an insurance company should behave, I recommend them to anybody and will sing from the rooftops how good they were. As they say in other fields forget the rest these are the best.”
Helpful Report
Posted 6 years ago
Peter
Unverified Reviewer
“I needed to buy insurance for one of my children who had travelled to India last week without adequate travel insurance. Having dealt with another company who let me down monstrously and were at best surly and at worst downright difficult I was recommended to True Traveller. What a fantastic experience. Took no time at all, the representative was friendly helpful explained everything carefully partially completed the application form and then sent it to me by email. This is how an insurance company should behave, I recommend them to anybody and will sing from the rooftops how good they were. As they say in other fields forget the rest these are the best.”
Helpful Report
Posted 6 years ago
Peter
Unverified Reviewer
“I needed to buy insurance for one of my children who had travelled to India last week without adequate travel insurance. Having dealt with another company who let me down monstrously and were at best surly and at worst downright difficult I was recommended to True Traveller. What a fantastic experience. Took no time at all, the representative was friendly helpful explained everything carefully partially completed the application form and then sent it to me by email. This is how an insurance company should behave, I recommend them to anybody and will sing from the rooftops how good they were. As they say in other fields forget the rest these are the best.”
Helpful Report
Posted 6 years ago
Manuel
Unverified Reviewer
“I had to go to the hospital when I was travelling and they covered my expenses.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Guy on the phone was lovely and explained things very clearly and patiently. Follow up email sent quick, breaking everything down. Very pleasant and professional.”
Helpful Report
Posted 8 years ago
True Traveller is rated 4.8 based on 2,271 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request