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Tree2mydoor Reviews

4.7 Rating 12,336 Reviews

94 %

of reviewers recommend Tree2mydoor

Company Reviews

Product Reviews

4.7

Based on 12,336 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 29th April 2024

Tree2mydoor 5 star review on 11th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 27th March 2024

413

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was supposed to be 3 - 5 days but after I hadn’t received it after 6 days I had to get in touch with you to find out where it was. I must admit the answer was quick and I received it the next day.”

Posted 2 years ago

“I paid extra for the specified day service for a delivery to a friend for her 60th birthday. The plant was held in the depot and missed the birthday.”

Posted 2 years ago

“The rose was a birthday gift , but was very small although it did look healthy . I bought a different rose from a nursery which looked far more acceptable as a gift . However on the upside we now have an additional rose in our garden .”

Posted 2 years ago

“Still no care pack !!!. Why was lead shoot cut out of a TREE? Would not have bought such a specimen if viewed at a nursery. Not value for money. I have had 2 Wollemi TREES previously at other homes. FDissapointed.”

Posted 2 years ago

“Very expensive for what it is”

Posted 2 years ago

“My tree lavender was very pot bound and quite dry”

Posted 2 years ago

“The leaves on my lemon plant arrived with lots of holes in them.”

Posted 3 years ago

“I ordered a tulip magnolia as a present for my wife's 50th birthday. I paid the extra shipping cost to ensure it would arrive the day. It didn't arrive until the following day, a big disappointment. I contacted tree2mydoor and to their credit they responded almost immediately, were very apologetic and refunded the difference between dated and standard delivery cost, which I thought was the least they could have done. The tree/shrub itself is somewhat smaller than I was expecting (barely the 30cm in height) but that is partly due to its lack of leaves at this time of year. Time will tell how well it fairs when we plant it out.”

Posted 3 years ago

“Got one tree for a gift was fabulous so thought would send another as a gift the second tree was nowhere near as nice as the first not sure will buy another”

Posted 3 years ago

“Unfortunately the delivery driver let you down. Despite instructions he left the rose bush on the front step near a busy main road.”

Posted 3 years ago

“I had trouble placing my order as it would not go through to payment page. I emailed them asking for help. They emailed straight back suggesting I try to order from another devise, which I did and managed to place my order. I placed my order on a Thursday around 1pm and paid extra for EXPRESS DELIVERY as it was a gift for my parents wedding anniversary and wanted it arriving to them on time. The order did not arrive until the following Tuesday. 3 days is NOT express delivery. I emailed asking for refund on extra delivery charge and heard NOTHING back. Interesting how they seemed to email straight back when it was for an order but ignored my email when it was for a refund! Sadly will not be recommending Tree2mydoor to anyone.”

Posted 3 years ago

“Ordered a rose bush plus greetings card as a gift. The recipient said it arrived safely, but rather than in a presentation pot as advertised, it was bare rooted. When I queried this I was told that I would have to provide photographic evidence, or they would not do anything. Whatever happened to trust and ‘the customer is always right’? They offered to send a new pot (not a new plant), which I felt was an insult. Not an organisation I would want to do business with.”

Posted 3 years ago

“I have already emailed without a response so far. This was the second time I used this company. The first occasion went very well and delivery was exactly as requested with constant progress updates. This was because I paid extra for a designated delivery day. On the second occasion I opted for normal delivery between three and five days. Ordered on 9th - delivered on 16th. Even allowing for weekend this was later than expected and there were issues by the delivery company regarding address which was correct plus phone number.”

Posted 3 years ago

“The tree is very small, didn't arrive within 3-5 day slot, but enjoying bringing it to what it should be.”

Posted 3 years ago

“A bit underwhelming”

Posted 3 years ago

“rather a disappointment just to find two twigs with the tiniest of "buds". However, at our local garden centre, for half the price, we found a magnolia with big buds, one already opening up and with more branches so what can I say!”

Posted 3 years ago

“Nice Rose but standard delivery time too long.”

Posted 3 years ago

“The delivery took a long time and when the tree arrived it was very tired looking. I have no confidence it will survive. Doubt I will use this service again .”

Posted 3 years ago

“Paid fii is r a Saturday delivery as it was a special birthday the gift didn’t arrive till the Tuesday after”

Posted 3 years ago

“The Golden anniversary rose was delivered on time and as planned however what arrived looked very bare and extremely different to how it looked on the picture. I appreciate it will grow but for the receiver, it didn’t look great at all!”

Posted 3 years ago

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Tree2mydoor is rated 4.7 based on 12,336 reviews