Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time, no breakages, very helpful delivery man”

Helpful Report

Posted 7 years ago

“Travertine mosaic tiles very good quality good delivery”

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Posted 7 years ago

“Easy to deal with. Product superb. Delighted with it.”

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Posted 7 years ago

“Hi traveltine I must just say that your customer service was very reassuring. Nicki was very informative and helpful. Very happy with the tiles. The opus pattern on the wall looks great. One bathroom done...one to go!!! Thanks all Anna”

Helpful Report

Posted 7 years ago

“Excellent customer service,delivery extremely quick within 48 hours,tiles are superb quality for the price,courier charges very reasonable,all in all Travertine Store are a 1st class business to deal with ,I cannot recommend them highly enough.”

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Posted 7 years ago

“Pleased with the service received. Beautiful Borders”

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Posted 7 years ago

“Delivery good very helpfull staff, phoned me and changed my order as I ordered to much sealer, credited my account straight away great quality tiles.”

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Posted 7 years ago

“Excellent service and quality would definitely use this company again, thanks”

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Posted 7 years ago

“Tiles are exactly what I hoped. Couple of Broken ones but that is perfectly expected with natural stone. Delivery was very quick and the driver did everything he could to get the delivery as close as he could. Next time I want natural stone, I'm coming back”

Helpful Report

Posted 7 years ago

“Nikki did an excellent job in helping me to find some matching tiles,which have now arrived on time and which are proving to be a good match.”

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Posted 7 years ago

“The best service I have received form any online shopping store to date Ian Hay”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“The product quality (Trevertine tiles) is excellent quality and value only let down by a poor delivery experience. The delivery company contacted me to arrange a delivery date but then failed to turn up after I had been waiting in all day. They were delivered the following morning. I was told the cause of the delay had been vehicle fault but no-one thought to contact me to let me know. My day was wasted and could easily have been avoided by a simple telephone call.”

Helpful Report

Posted 7 years ago

“I bought 44 sq metres of the silver honed and 23 metres of the ivory honed travertine tiles for a kitchen and en-suite room respectively. I did all this from the photographs on the website. Beautiful quality tiles at a great price. The tiles are well calibrated making the tile laying job nice and simple. The delivery was spot on time with no damage to the tile surfaces or edges. The products from this company are exactly as described on the site and they are a pleasure to do business with. Be confident ordering from this company”

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Posted 7 years ago

“Customer service was excellent”

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Posted 7 years ago

“I purchased travertine on 2 occasions. Both delivery were on time and good value. Would recomend👍”

Helpful Report

Posted 7 years ago

“Happy with order”

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Posted 7 years ago

“fast delivery, all well packaged, good quality tiles.”

Helpful Report

Posted 7 years ago

“To say I was daunted by ordering without seeing the tiles first is an understatement. However, I took the plunge and it was worth it; we went for the Ivory travertine tiles and they are absolutely beautiful. We carefully checked them upon receipt as required and found that 8 out of 112 were damaged. I notified the company and they were happy to replace them or offer a discount if our tiler was able to make use of them. Overall very satisfied.”

Helpful Report

Posted 7 years ago

“Easy to use website and high quality product. Delivery quick and on time too.”

Helpful Report

Posted 7 years ago

Travertine Store is rated 4.6 based on 830 reviews