Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is with great pleasure that I write this review about your company and especially about one of your sales office staff member by the name of Nikki. Unfortunately my tile order arrived with 6 damaged tiles (just one of these things ) after contact with your office Nikki , excellently and speedily ,courteously and with no fuss or hassle resolved the situation , so great praise must go to her. Most customers accept service as part of the norm these days but I like to show my gratitude by filling in these reviews. And if Nikki gets the opportunity to read this ,as a lot sales people do not I would just like to say-thanks Nikki.”

Helpful Report

Posted 6 years ago

“Order delivered on time. I'm using the mosaic tiles cut in strips as border tiles. Excellent value for money and will look perfect,”

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Posted 6 years ago

“Excellent will def use when were do the kitchen next!”

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Posted 6 years ago

“Good communication Good rate quality/price Respect of delivery delay Good processing of claims”

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Posted 6 years ago

“Very fast response and delivery. Very happy with the quality of the tile and excellent value for money.”

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Posted 6 years ago

“Good quality tiles and company very helpful with replacements. Really pleased with the result.”

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Posted 6 years ago

“Happy with a sample and even more happy with the tiles we chose and received. Absolutely fantastic!!!”

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Posted 7 years ago

“I am absolutely delighted with the marble tiles and border. They are so beautiful and came well packed. Great price too.”

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Posted 7 years ago

“Once I placed the order, I received a call confirming suitable delivery date, the delivery arrived when they said it would. Tiles look uniform and good quality, very happy with the purchase.”

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Posted 7 years ago

“We saw some travertine tiles in a well known DIY chain but were unhappy about the quality and reviews. An internet search led us to this company whe sent us a sample FOC. This led to an order which was recently delivered and installation is almost complete. The service was excellent, they even called to apologise when the transport company made a mistake and delayed delivery by a day. Delivery is supposed to be "kerbside" but the driver wheeled the 3/4 ton pallet into my garage for me. The tiles were packed in 10s in foam boxes and so were well protected, if a little damp from the honing process. There were no breakages and the tiles were dead flat and all the same size, which makes a narrow grout line possible. Before fitting I put a very slight bevel on the tile edges with a diamond file just to make grouting easier. Adhesive was bought with the tiles and, for an amateur like me, I suggest normal and not quick set as it gave me ample fitting time. The tiles cut easily on a tile saw, I did not dare try to snap them as they are natural material. Now on with the sealer and grout.”

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Posted 7 years ago

“Great service prices beat anyone I tryed 10/10”

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Posted 7 years ago

“Ordering was extremely easy a lovely lady took my order and told me exactly what to do upon delivery.”

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Posted 7 years ago

“Easy ordering and recommendations for adhesive and grout, delivered within 3 days and very good product.”

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Posted 7 years ago

“saved me £100s of pounds”

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Posted 7 years ago

“Very pleased with my purchase of travertine tiles, they arrived when I was told they would, there was only 1 tile damaged out of 2 pallets full, the delivery driver was very helpful and polite, the tiles were very well packed and secure. Overall if you are looking to purchase travertine tiles I can highly recommend this company. Regards Paul.”

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Posted 7 years ago

“First class service throughout and excellent communication”

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Posted 7 years ago

“good service, im happy”

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Posted 7 years ago

“They were very helpful in providing samples ..photos . Prompt service”

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Posted 7 years ago

“Excellent quality and value. Super fast delivery. We are delighted with our new tiles and they have created a stunning look for our new Annexe conversion.”

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Posted 7 years ago

“The price for the product I got was about 60% cheaper than the store I shopped at. My only concern was I was told the courier had to allow 10/15 mins so I can check it. The courier said no chance. Luckily everything was spot on. Thanks Travertine”

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Posted 7 years ago

Travertine Store is rated 4.6 based on 830 reviews