Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

Write Your review

Tell us how Travertine Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service delivered next day”

Helpful Report

Posted 8 years ago

“Excellent product, well packed and very fast delivery.”

Helpful Report

Posted 8 years ago

“Order placed at mid-day, received at 9:30 the following morning...all the way to Fife, Scotland. All tiles receive in perfect condition. Quick call to the store to confirm delivery details, really polite and efficent person at the store. Also the cheapest tiles I could find. Would recommend Travertine Store to anyone.”

Helpful Report

Posted 8 years ago

“Monika, my chief contact at the Travertine Store was superbly efficient in taking and processing the order all the way fom providing samples to organising the delayed delivery to our new build project. At the point of delivery Kamil the driver was helpful, extremely patient and very pleasant at all times.”

Helpful Report

Posted 8 years ago

“Professional advice on selection of quartz tiles and sealant, quantities, wastage etc. Delivery was exactly as promised, and everything was in perfect condition. Kerbside-only delivery can be a challenge because that is exactly what it is, so make sure you have the muscle available to bring it into your house/flat and up stairs etc. - a pack of tiles is probably too heavy for a lady. Absolutely Top Marks.”

Helpful Report

Posted 8 years ago

“Excellent staff and such a wonderful service. I highly recommend this lovely store”

Helpful Report

Posted 8 years ago

“Service was good, price lot better than other companies I had been looking at, delivery on time and very happy with the produced, would highly recommend.”

Helpful Report

Posted 8 years ago

“Great service excellent product and an awesome price plus the next day delivery was perfect for us”

Helpful Report

Posted 8 years ago

“Amazing telesales Amazing product Amazing delivery driver”

Helpful Report

Posted 8 years ago

“The stone was delivered on time and looks lovely in situ. Thank you.”

Helpful Report

Posted 8 years ago

“First we ordered a sample of the silver quartz floor tiles which arrived promptly. It was much lighter in colour than other samples we had and looked really good. Tried a stain test of various items which was fine and so ordered 25sqm of the 600 x 600 tiles. These arrived within a couple of days and email confirmed despatch. They arrived well wrapped and no breakages. We now have them laid and the floor looks stunning! So pleased with them. Our tiler decided he liked them so much and thought they were reasonably priced and is going to order a similar amount for his own extension. Have had many compliments about them. We also over ordered by a few square metres so have returned them and having these refunded. To sum up - excellent service and a lovely tile. Very pleased indeed.”

Helpful Report

Posted 8 years ago

“Second time we've used them fast friendly and efficient service, great value, great product!”

Helpful Report

Posted 8 years ago

“I was very happy with the whole experience of dealing with the company in particular Monika the service she gave gave on behalf of the company was prompt, efficient and professional it was an absolute pleasure dealing with you. Kind regards Fred Wilkins”

Helpful Report

Posted 8 years ago

“Always a prompt service ,excellent prices and Monika is a pleasure to deal with”

Helpful Report

Posted 8 years ago

“Good price,delivered when said.”

Helpful Report

Posted 8 years ago

“I only needed a small number of marble tiles so I phoned for help. The lady could not have been more helpful allowing me to buy 16 tiles and advising me on quantities of glue and grout. The tiles arrived quickly despite it being close to Christmas and were well packed and in perfect condition; the driver put the pallet just were I wanted. I have now laid the tiles and they look very good. I phoned for further advice about sealing and grouting and again the lady told me how to do this. The tiles are of very good quality stone, cut very precisely so they were easy to lay with even grout lines. So I was delighted with the service and quality.”

Helpful Report

Posted 8 years ago

“excellent service as always.”

Helpful Report

Posted 8 years ago

“The speed of the delivery and the help from your self apon delivery”

Helpful Report

Posted 8 years ago

“Lady who looked after me was exceptional in her job, very bubbly and could not do enough to help me. Products look amazing.”

Helpful Report

Posted 8 years ago

“Excellent from start to finish!”

Helpful Report

Posted 8 years ago

Travertine Store is rated 4.6 based on 830 reviews