Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,383 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Tell us how Traditional Beams made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Traditional Beams 5 star review on 11th August 2026

1192

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality brick slips that give off a very rustic feel”

Helpful Report

Posted 8 years ago

Hi David, Thank you for reviewing our brick slips. We are thrilled you are happy with the look of them!

Posted 7 years ago

“Great selection, dispatches very quickly and good quality when it arrived. Very easy to fix as well. Yodel struggled to deliver it (two attempts with cards left despite someone being in the property on both occaisons) and in the end we found the beam lent outside of our front door when we came back from a weekend away (despite leaving instructions to leave it at the back gate or with a neighbour). The card said that the beam was left with a completely different neighbour than the one we requested. Not Traditional Beams' fault I'm sure, but disappointing nonetheless.”

Helpful Report

Posted 8 years ago

Hello. We are very glad you love you beam and found there to be a great selection. Thanks for leaving us a review. I am sorry about the service you had with Yodel, it is very disappointing to hear that they were like this for you.

Posted 8 years ago

“Fantastic product and a very good company to deal with. I have been waiting a while to review as I have been waiting to see how the products hold up and I can confirm they are of an excellent standard. I had some trouble with the first delivery which I had to reject due to damage but this was the couriers fault. But very pleased indeed with the end result and would definitely use again.”

Traditional Beams 4 star review on 21st June 2018

Helpful Report

Posted 8 years ago

Hi Dave, Thanks for leaving us a great review. We apologise again that the delivery company damaged your first beam. We are very pleased you found the second beam to be of excellent standard. Thanks again.

Posted 8 years ago

“Good quality, quick delivery & easy to install.”

Helpful Report

Posted 8 years ago

Hi Kevin, Thank for taking the time to leave us a review. We are happy you found your beam good quality and easy to install. Hopefully next time we can get 5 stars! Thanks.

Posted 8 years ago

“The beam is good, but with a slight nick on the back top edge which was sharp and could show slightly once beam in situ. Without this nick, I would have given 5 stars. Otherwise everything was good and delivery was on time.”

Helpful Report

Posted 8 years ago

Hi Derek, Thank you for taking the time to leave us a review. As each beam is a natural product each one is unique and varies in regards to cracks, knots and other distinguishing natural features.

Posted 8 years ago

“I ordered a rustic tradition beam online once I had checked with the company as to ordering the correct stained beam. It was delivered within the week. It was well packaged, the beam was of good quality and just what we wanted. Fixing screws also came with the beam and included fitting instruction. It was good value for money.”

Helpful Report

Posted 8 years ago

Hi John, Thanks for sharing your great experience with us! We are thrilled you are happy with your beam and the ordering process. We would love to see you again.

Posted 8 years ago

“Came on time with easy to follow fitting instructions, it looks great.”

Helpful Report

Posted 8 years ago

Hi Julie, Thanks for taking the time to leave us a review. We are glad you're happy!

Posted 8 years ago

“The quality of the shelf was very good. Thought support studs could have been a bit longer but not an issue.”

Helpful Report

Posted 8 years ago

Hi Nicholas, We are glad you love your shelf. Thanks for the review. We are always looking at improving out business so will take your comments into account. Thanks again.

Posted 8 years ago

“Happy with products! Would use again!”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review! We're thrilled you're happy with your purchase. We'd love to see you again!

Posted 8 years ago

“Really happy with the customer service from Traditional Beams. When the beam I ordered wasn't quite right, the team were helpful in sending out a better suited replacement facade beam. The wood is really high quality and the delivery is fast and easy.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review and thank you so much for your business.

Posted 8 years ago

“The beam is beautiful and just what we expected. Delivery arrangements were not communicated therefore did not know date of delivery and that it would be left with a neighbour. More information would have helped with planning.”

Helpful Report

Posted 8 years ago

Firstly I would like to say that you for taking the time to leave us a review, we really do appreciate your feedback. I have checked your order status and I can confirm you were sent tracking information via email and an order complete confirmation. If you did not receive either of these emails there is a possibility they landed in your junk mail. In addition to this because you provided a mobile number when you placed your order our courier DX Delivery will have sent you an SMS alert to inform you that your order is on the way. As we received no delivery instructions from you as standard we request for an order to be left with a neighbour if the customer is out. Thank you.

Posted 8 years ago

“The beam itself was faultless. Prepared very well, knots on the face to show off the oaks great character. I couldn't find any negatives about the beam. I have two small critiques. When I bought the beam I really don't remember seeing anywhere that fixings were supplied so I wasted time and money buying them elsewhere. Secondly I think it would benefit people living in older houses (Edwardian or older) that crumbly brickwork makes the fixings supplied unfit for purpose. In fact threaded rod and a two part resin is much better. It's on the wall and two coats of clear satin Osmo oil later it looks great.”

Traditional Beams 4 star review on 6th November 2017

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review. We really appreciate the feedback however I am a little disappointed we did not receive a 5 star review from you. I would like to make you aware that we do our best to clearly state on the website what type of fixings are supplied with every section size available. In addition to this unfortunately we can not take into account the condition of a customers wall. We provide all the information required when it comes to the correct installation of a fireplace beam. It is your duty to ensure that your wall is fit for purpose to install the beam with the brackets supplied. I am glad that you came to the solution of using threaded rods, if you had contacted us and informed us of your situation we would have suggested to use threaded rods.

Posted 8 years ago

“Good quality product...as described. I would have given 5 stars, but unfortunately the delivery company used were a disaster....not the first time I have had appalling service from U.K. Mail”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review. I'm very sorry to hear you had a bad experience with UK Mail. We're constantly reviewing which couriers we send out items with. Unfortunately we only have a very limited number of couriers to choose from due to the awkward nature of our products.

Posted 8 years ago

“Lovely looking piece of wood, helpful phone service and also after-sales customer service. Looks beautiful above our stove. Thanks, Richard & Laura”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us such a lovely review :)

Posted 9 years ago

“The beam was just as I expected and was delivered very quickly but if it was not for the delivery company I would not have known the beam had been dispatched. But good value for money”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review. We're glad you were pleased with your beam. Order updates are for the most part automated and from time to time these can end up in your junk folder. This is an area we've recently made big improvements to ensure customers are always kept updated to the best of our ability.

Posted 9 years ago

“Better than expected looks good now it's built”

Traditional Beams 4 star review on 22nd June 2017

Helpful Report

Posted 9 years ago

“Good quality and easy to fit .”

Helpful Report

Posted 9 years ago

“Excellent product, fast delevery.”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to review our company! We're thrilled you had a positive experience with us and hope to see you again soon.

Posted 9 years ago

“Just what I was after.And a very good service.”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to review our company! We're thrilled you had a positive experience with us and hope to see you again soon.

Posted 9 years ago

“Lots of choice and a quick delivery”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to review our company! We're thrilled you had a positive experience with us and hope to see you again soon.

Posted 9 years ago

Traditional Beams is rated 4.9 based on 3,383 reviews