“Ordered two brass number ones for door of house to make number eleven, they sent two different styles of the number, so I emailed and explained, very quick to send another to match one of them, but unfortunately it wasn’t the original style I’d chosen in their advertisement.”
Hi Julia
Oh what a pain I am so sorry about that - it seems we had to change the supplier mid way through your ordering and so that is why there was a difference.
I am glad to hear customer service resolved it quickly for you, however if you wish to return them for a refund please get in touch and we can of course sort this for you.
Thanks Lauren
“Am in a housing association house so they are meant to do all repairs but a don't waste there time for things like this as can do it myself anyway it was the exactly same lock handle a needed feels very sturdy and strong great price also super fast delivery 110% recommended”
“Item came just as I ordered, good quality and fit perfect as per the drawing provided.
The parcel was delivered to the other end of our lane, 300 yds away, but it was handed to me by a local resident who received it when out.”
