“I needed a very specific hinge and the details provided on the website allowed me to make an informed decision. And what arrived was exactly what was described.”
“Very good service from start to finish. Easy to use website, competitive prices and very quick delivery. I bought a handrail for the stairs, looks lovely and stylish.”
“I needed replacement upvc window glazing bars and this was the only site I found that stocked anything similar. I was initially put off by the high postage charge but when this was explained to me I went ahead and ordered and it was delivered promptly and in perfect condition.”
“Ordered two brass number ones for door of house to make number eleven, they sent two different styles of the number, so I emailed and explained, very quick to send another to match one of them, but unfortunately it wasn’t the original style I’d chosen in their advertisement.”
Hi Julia
Oh what a pain I am so sorry about that - it seems we had to change the supplier mid way through your ordering and so that is why there was a difference.
I am glad to hear customer service resolved it quickly for you, however if you wish to return them for a refund please get in touch and we can of course sort this for you.
Thanks Lauren
