“First order was damaged on delivery so was refused. However a phone call to your office and the matter was resolved immediately and a new set of bannister rails were delivered next day.”
“Hi, probably not your fault, we have not received our parcel, has been delivered to the wrong address,
PLEASE can you help, have sent email to dpd no response, no- 15503232836154, regards Michael Weaver.”
“After searching for a long time into a new door handle, we came across your site. We saw, we bought, we fitted. And the end results could not be better. Friends have commented how different the whole door and frame looks. Thank you. Job done.”
Hi Malcolm
I have tried to call you and left a voicemail with my details.
I have looked into your order and can see only 1 item was ordered with us, which is showing as delivered the day after you ordered as promised.
I cannot see any email or call from you to tell us there was an issue and so apologies if you were waiting on someone coming back to you. Please come back to me when you can and I would be more than happy to sort out for you.
Thanks Lauren
