Town & Country Law Reviews

Name: Town & Country Law
Address: Building A The Point, Weaver Road, Lincoln, Lincolnshire
Rating: 4.73

4.7 Rating 586 Reviews

94 %

of reviewers recommend Town & Country Law

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About Town & Country Law:

Welcome to Town & Country Law - The Estate Planning Specialists. At Town & Country Law, we pride ourselves on both our professionalism and expertise in an array of legal services, all of which we can provide to clients throughout England & Wales, with offices in Lincoln, Uttoxeter, Stamford, Sheffield and Kings Lynn.

We believe our efficient legal services are unrivalled in the country, something we have taken great care to achieve. As such, we can offer legal advice for both businesses and personal matters, and as well as the solicitors we use being SRA regulated, we also instruct Barristers and KCs too.

The services we offer include:

* Wills
* Trusts
* Lasting Powers of Attorney
* Inheritance Tax Planning
* Care Home Fees Planning with Will Trusts
* Document Storage
* Probate Services - by the TCL Trust Corporation
* Professional Executorship Services - by the TCL Trust Corporation
* Professional Trustee Services - by the TCL Trust Corporation

Our ethos is that a high quality legal service has friendly and approachable lawyers at its heart. That’s why at Town and Country Law, we’ll work closely with you to build a great working relationship that’ll see you receive practical solutions to your unique requirements.

All of our advice is insured up to £3,000,000 per client. In addition, Town & Country Law is a college accredited by City & Guilds to provide nationally recognised legal qualifications to individuals both privately and through business. To find out more, simply contact us today.

Visit Website

Phone:

01522 282600

Email:

hello@townandcountrylaw.co.uk

Location:

Building A The Point,
Weaver Road,
Lincoln
Lincolnshire
LN6 3QN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my will it’s been over 2 months now I signed and sent it back so where is it and paid Mrs Carol Woods”

Helpful Report

Posted 11 months ago

“I took out 2 wills and 2 trusts with these people in may 2024 and payed £2995 upfront as requested, being under the impression that I would receive all the paper work within a couple of weeks, it's now nearly 2 months later and after making numerous phone calls and being assured that it was being dealt with and it would be sorted in a couple of weeks, just phoned again same put off, I've requested that they please sort it quickly or refund my money so I can get these documents drawn up ASAP. Wouldn't recommend this company poor and slow service.”

Helpful Report

Posted 1 year ago

“Don't use this company ... After being persuaded in 2018 to use this company by someone talking to my elderly father in a news agents, we decided to use town and country law to change the house deeds and include my elderly mothers name,so that my elderly mother would not be evicted from the house she has lived in with my father for 52 years , in the event my father passed first. My father passed in November 2023. We contacted this firm and informed them and asked if the wills could be sent as this service of wills drawn up, checked and stored was also included in the fixed price. We found that no one had checked the wills, as although they had been signed they hadn't been dated. After a four month wait we have finally got over that hurdle. When I asked about the deed change I was told that it was being sorted and would be with me shortly. This has not materialised in 8 months and when I e mail I'm either ignored or told this matter is being dealt with. I don't believe it is . We are getting letters from the bank telling us we have to vacate the property. We have paid just under a thousand pounds for a service that has not been completed and that has added extra stress in an already stressful time. Even though these policies are sold with a headline indicating that they will ease extremely hard emotion situations, they have significantly added to it . Please do not use this company.”

Helpful Report

Posted 1 year ago

“We started this process in November 2022 & it is still not finished in May 2024!The communication from Town & Country Law is non-existent & I have emailed them numerous times-i have just resorted to actually writing a letter to their director to see if that gets me anywhere!After putting a poor review on originally,I amended it after speaking to James the director.,I shouldn't have done.”

Helpful Report

Posted 1 year ago

“DID NOT LIKE THE WAY THE WILL TOOK THE POWER AWAY FROM THE CHILDREN AND COULD NOT GET THE £2000 back after canceling ref no 008682”

Helpful Report

Posted 1 year ago

“Paid over 3K last September had paperwork posted out to sign which we did. Heard nothing more so called them in December and they said it was getting typed it is now mid March still nothing. I want an immediate response or full refund very poor service quick to take your money”

Helpful Report

Posted 1 year ago

“Had our money 4 months ago to write a Will for me and my husband. Still no wills. At this rate we will be dead and intestate. Pull your fingers out!”

Helpful Report

Posted 1 year ago

“Had Certificate of Estate Protection plan in force….contacted after Husband passed away…..was given entirely wrong information…..have now consulted a different Company…..had to write off original £500 paid to get plan. I also have a Plan in my name……again £500 to be written off. Had we followed instructions regarding estate would have bee another£1000 worst off as we didn’t need to do what was instructed!!!!! No confidence whatsoever in this Company.”

Helpful Report

Posted 1 year ago

“Had rep come round in Oct 2023 Paid for mirror wills now Jan 2024 Still haven't received anything phoned beginning Dec 2023 they said theywould get paperwork in post phoned today 4th Jan 2024 Told me they were putting in post today so we will se”

Helpful Report

Posted 1 year ago

“We instructed ypur company To write our will Get power of attourney Set up a trust for our propety. We have documents to sigh and send .we have done that Repeated phone calls have revieled nothing. My numder 07745963057.”

Helpful Report

Posted 1 year ago

“Wish we’d never used them. Total rip off merchants. Had to keep chasing for paperwork and took out the power of attorney for financial and health options but what they omitted to tell us in the consultation was that we had to pay an additional £82 per lpa so £82 x 4 in total to register them, as not included in fee !! And to boot we have to send them off, all they do is just type them up! Still waiting for our wills too despite chasing.”

Helpful Report

Posted 1 year ago

“We paid over £2000 for wills and lasting power of attorney, I have at to ring all the time to see what was going on with it all they never rang us, the lasting power of attorney has come back today and it say we have to pay for them to be registered we have 4 £82 each we was told the money that we had paid that covered it all I wish we had NOT used town &country law, I wish we could get what we paid for or some answers would be nice”

Helpful Report

Posted 1 year ago

“My wife suffered a severe stroke in February 2023 this suddenly woke us up to the fact that we needed power of attorney and wills, made arrangements with yourselves to set up , had a house visit got all the paperwork sent out, we visited your office 21/ 07 /2023 to sign up and make sure everything was in place found on the will papers my son had been named in some parts as your son and in others his name but as your daughter, new paperwork was sent to us that had been corrected, we signed up I rang you to ask if we could call in and quickly have it checked over, I was told you don't do drop ins so I posted on 15/09 I rang on 03/10 to be told it was on the legal teams desk waiting to be typed up, early October my wife suffered seizures and ended up back in hospital, I rang your office explained my concerns about it not being in place due to my wifes condition I was told that the paperwork was still in the same position as before, but it would now be made a priority, I rang on 09/11 to be told it was ready for a solicitor to check in the afternoon and I would get a phone call from the solicitor, I received a call from someone in your office not the solicitor, saying that some things had changed due to my wife's condition, this paperwork was completed before my wife's seizures and should have been completed and be in place, I have been asked by a few people if I would recommend using yourselves I have told them no based on my experiences, when you call your office the phone rings for ages then you are put on hold, it seems that once you have collected payment, everything is just placed in a long queue, I have had a very stressful year I have spent more hours on the phone than I would like to calculate, I was lead to believe this would be a easy process and everything would be handled by your office, without chasing up I feel i would not be in any advanced position with this situation overall a very poor service.”

Helpful Report

Posted 1 year ago

“12months ago we had a visit from a pleasant gentleman who offered a quick and efficient service for 2 wills and a trust fund. After numerous phone calls we got the wills in March after signing all the documents in December. To this date we are waiting for our trust fund paperwork. After a phone call today we have been told they are sending a document to be signed and then returned to the Land Registry and then back to us, despite a form being signed in December by us and our children. Town and Country have never phoned us we have had to phone them. When is this going to be all sorted”

Helpful Report

Posted 1 year ago

“13 months to sort a will. Power of attorney. And still waiting for our land registry deeds to be sorted. You can never get a straight answer from this firm. So disappointed with the whole business.”

Helpful Report

Posted 1 year ago

“They don't use Solicitors so Legal Ombudsman cannot help with problems. Cost over £2000 despite their adverts. 20 months later still not received Will despite saying it was urgent. Continually incorrect. Person died before completion of paperwork. No communications from them for months, have to phone them and never speak to same person. Dreadful firm.”

Helpful Report

Posted 1 year ago

“Nearly 3 years and still haven't got all my paper work Absolute joke no one gets back to you very unprofessional wish I could get my money back £800 for 2 wills Going to the ombudsman”

Helpful Report

Posted 2 years ago

“I paid just under 3k for my Will and POA on 6th December 2021. The paperwork came through but full of spelling mistakes. They got sent back, and revised ones arrived. The will documents came later but still spelling mistakes. So May 2022 I sent them back regarding the errors. Nothing happened, my file was probably left in a drawer somewhere. I got in touch in October, nothing happened. Again I got in touch in January 2023. Apparently I didn't sign a document. Well I sent it back and highlighted the fact that my name was wrong. Communication is bad. My file has been sitting on somebody's desk for over 8 months. Not good.”

Helpful Report

Posted 2 years ago

Dear Mrs P Morris. We are sorry about your experience and sincerely apologise for the typo errors. We have now put everything right for you, a director has visited your home at a weekend and helped you and the family sign off all the documentation correctly and he gathered all the required Identification documents. We have processed the Lasting Power of Attorney documents, paid the registration fees and sent those to the Office of the Public Guardian. The sign of a good company is a company that put things right for their clients if things do not go to plan. In this case we have gone above and beyond to help. As a gesture of good will we have also compensated you financially for the delays, some of which were beyond our control. Kind Regards, Town & Country Law

Posted 2 years ago

“Advertise will for £47 but when the planner came to our house she rolled her eyes & said no will costs that unless you are a single person renting with nothing to leave, even then need to add VAT. She was patronising & said she's 'sick of explaining this'. My parent wanted to go ahead as true price, although considerably more, was still reasonable. Will needed several corrections to names,addresses and put grandson as a 'she'. No apology when reported the errors. Would advise to aviod, even if just for the lies about pricing”

Helpful Report

Posted 2 years ago

“Very bad experience with getting the names of our children right. We corrected, yet corrections have again been ignored which is sloppy and worrying for legal oversight - not professional.”

Helpful Report

Posted 3 years ago

Town & Country Law is rated 4.7 based on 586 reviews