Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Town & Country Law Reviews

4.6 Rating 318 Reviews
91 %
of reviewers recommend Town & Country Law
Company Reviews Metrics Info
4.6
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Read Town & Country Law Reviews

About Town & Country Law:

Welcome to Town & Country Law - The Estate Planning Specialists. At Town & Country Law, we pride ourselves on both our professionalism and expertise in an array of legal services, all of which we can provide to clients throughout England & Wales, with offices in Lincoln, Uttoxeter, Stamford, Leeds and Newcastle.
​
We believe our efficient legal services are unrivalled in the country, something we have taken great care to achieve. As such, we can offer legal advice for both businesses and personal matters, and as well as the solicitors we use being SRA regulated, we also instruct Barristers and QCs too.

The services we offer include:
​
* Wills
* Trusts
* Lasting Powers of Attorney
* Inheritance Tax Planning
* Care Home Fees Planning with Will Trusts
* Funeral Plans
* Document Storage
* Probate Services - by the TCL Trust Corporation
* Professional Executorship Services - by the TCL Trust Corporation
* Professional Trustee Services - by the TCL Trust Corporation
​​
Our ethos is that a high quality legal service has friendly and approachable lawyers at its heart. That’s why at Town and Country Law, we’ll work closely with you to build a great working relationship that’ll see you receive practical solutions to your unique requirements.
​
All of our advice is insured up to £2,500,000 per client. In addition, Town & Country Law is a college accredited by City & Guilds to provide nationally recognised legal qualifications to individuals both privately and through business. To find out more, simply contact us today.

Visit Website

Phone:

01522 282600

Email:

hello@townandcountrylaw.co.uk

Location:

Building A The Point, Weaver Road, Lincoln
Lincoln
LN6 3QN

Write Your review

Tell us how Town & Country Law made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andrew J
Verified Reviewer
“A Very Professional Company to Deal With. Very helpful and reassuring from beginning to the end of my dealings with them. Jessica at the Lincoln office, answered my queries, assisted in completing my forms, nothing was too much trouble. I would not hesitate using them again. Many Thanks”
Helpful Report
Susan Greenway
Verified Reviewer
“Today we had a revisit from Phil Perchard who with both our daughters present helped to understand the complexity and explain the reasons for the decisions made when making our wills. We are all ready to sign now and have talked about an extra visit for Phil to look at preparing our daughters wills for them. Excellent service. Thank you”
Helpful Report
Dr And Mrs M Deane
Verified Reviewer
“Would like to take this opportunity to say thank you to James for an excellent service regarding our query. He dealt with it in a very efficient and exceptionally quick manner.”
Helpful Report
Andrew Best
Unverified Reviewer
“Originally contacted in September 2022 and first correspondence received on 3rd October 2022. It is now 16th March 2023 and still have not received Lasting Poer of Attorney, Trustee Resolution or Wills for myself and my wife. Two phone calls have resulted in same response - extremely busy and sourced to outside agency. All monies have been paid up front for a very poor service. How much longer have I to wait?”
Helpful Report
Peter Giffen
Verified Buyer
“Service very slow takes months to process papers,you have to phone to find out what is happening, then you wait for a phone back which never happens. You eventually get a message for more ID nearly 9 months later. So no I don't rate this company very high and wish I had gone with another Company.”
Helpful Report
Karen Canner
Verified Buyer
“Writing this on behalf of my mum, second time she’s used Town & Country Law. Updated her Will from her previous, service couldn’t be better.”
Helpful Report
Mstumprs Ann Elizabeth Wright
Verified Buyer
“I pain for my will on December 8th and have heard nothing back. Do you think you can phone me to know when I am going to get it please.my phone number is 01366 384801 or 07368691050.thank you.”
Helpful Report
Dear Mrs Wright, The Will was emailed to you as promised. Please can you check your spam inbox just in case it's in there. We have also posted out to you a paper version as well. Kind regards, Town & Country Law
K McLoughlin
Verified Buyer
“It is reassuring to know that a company is proving a service, which I believe we should all consider using. That is, to provide documents and legal arrangements, some that we might need and others that we will all one day need; those of later life and after our life. They are legal issues, which are sensible and need to be made now, not when we are not able to do so ourselves. It is not easy to think about old age and death but it is crucially important to do so now, when the needs can be addressed. I am pleased to recommend the services of this very personable organisation.”
Helpful Report
Mrs P Morris
Verified Buyer
“I paid just under 3k for my Will and POA on 6th December 2021. The paperwork came through but full of spelling mistakes. They got sent back, and revised ones arrived. The will documents came later but still spelling mistakes. So May 2022 I sent them back regarding the errors. Nothing happened, my file was probably left in a drawer somewhere. I got in touch in October, nothing happened. Again I got in touch in January 2023. Apparently I didn't sign a document. Well I sent it back and highlighted the fact that my name was wrong. Communication is bad. My file has been sitting on somebody's desk for over 8 months. Not good.”
Helpful Report
Dear Mrs P Morris. We are sorry about your experience and sincerely apologise for the typo errors. We have now put everything right for you, a director has visited your home at a weekend and helped you and the family sign off all the documentation correctly and he gathered all the required Identification documents. We have processed the Lasting Power of Attorney documents, paid the registration fees and sent those to the Office of the Public Guardian. The sign of a good company is a company that put things right for their clients if things do not go to plan. In this case we have gone above and beyond to help. As a gesture of good will we have also compensated you financially for the delays, some of which were beyond our control. Kind Regards, Town & Country Law
Mrs J Whitaker
Unverified Reviewer
“Spoke with the director of the company who put my mind at rest with the concerns I had, he explained about any delays which are obviously out of their control, good to have a friendly chat”
Helpful Report
Mrs J Whitaker
Unverified Reviewer
“Spoke to the director of the company who put my mind at rest about my worries and the causes for any delays”
Helpful Report
David Taylor
Verified Reviewer
“The service was very good every step of the way. It was great to get our future finances sorted out. I'd recommend Town and Country if you decide to set up a will and trust.”
Helpful Report
Eddy Taylor
Verified Buyer
“Had long delays with power of attorney being prepared but James contacted me to advise on progress. Hold ups caused by outside offices and not Town and Country and he has intervened to hurry completion for us. Attitude on phone very apologetic and concerned so hopefully waiting time will soon be over and problems resolved. Thanks to James for very quick response to delay concerns.”
Helpful Report
Sharon Howard
Verified Reviewer
“Advertise will for £47 but when the planner came to our house she rolled her eyes & said no will costs that unless you are a single person renting with nothing to leave, even then need to add VAT. She was patronising & said she's 'sick of explaining this'. My parent wanted to go ahead as true price, although considerably more, was still reasonable. Will needed several corrections to names,addresses and put grandson as a 'she'. No apology when reported the errors. Would advise to aviod, even if just for the lies about pricing”
Helpful Report
C Smyth
Verified Buyer
“We contacted them in September 2021. Had consultation with Nick Munnings agreed what we wanted, wills, lpas and property trust. Had a few queries, he returned, we then received draft copies and still had some concerns. Nick failed to turn up to 2 appts so we contacted office in Feb 2020 and were told she would email him to make another appt. Haven't heard from then since and it is now 31st August 2020. Probably should not be surprised at that..what Company takes £1800 and doesn't help to iron out issues you have told them about. We have had 3 deaths in the past year due to terminal cancers, one quite recently, which is why we have not chased this up before. It has been a constant source of stress on top of an extremely stressful time. Anyway it looks as though we have nothing to show for our £1800 except a draw full of papers, feeling very let down and concerned as we were told recently that some of the paperwork may not infact do what we wanted which has left us more confused than ever with the way this company has acted with regard to us. Dates above should read 2022. UPDATE 01/09/2022. Was contacted this morning by James Scotney to discuss the concerns we have about the poor communication between us and his office. Have just spent a long time on the phone with him making things a little clearer and made a further appointment for Nick to return to help with a refresher on some of the paperwork. James was apologetic regarding the lack of communication, which is also down to us due to recent family bereavements, he explained alot and arranged a follow up which we hope will resolve the issues as we are happy with what we chose, Wills, Lpa's and Property Trust and he clarified that the Property Trust will meet our needs. Thank you James for your time, will be in touch.”
Helpful Report
Mr Lee Lawrence
Verified Buyer
“We set up a couple of family probate trusts with TCL , we found the initial process very helpful having been explained what the trusts were all about etc. The actual setting up of the trusts was a bit of a prolonged process but that was mainly down to the land registry office , due to covid-19 and not TCL. Once completed we received our trust paperwork back and overall we were happy with the service we received from TCL. We were then contacted by TCL and notified about the requirement to register the trusts with HMRC. Initially we were left confused ? but after being contacted by the customer care manager Evonne, any issues or concerns we had were quickly sorted out,and TCL registered our trusts with HMRC in a quick efficient timely manner. Overall we found the process of setting up our trusts to be well handled with good customer services , and would be happy to recommend TCL to others.”
Helpful Report
Roger Bishop
Verified Buyer
“Following my initial review I almost immediately received a telephone call from the MD - James Scotney. He fully updated us on the progress of our commission and it appears all was in order. Wills to be dispatched to us immediately. The Trust Documents still to be ratified by the Land Registry(this may take time as they have a large backlog) however as documents correctly signed and witnessed they were now live. Trust paperwork to follow in due course. The conversation with James has put our minds at rest and restored our faith in our decision to use this company. I have amended the star rating to five and would recommend the company to others. Roger Bishop”
Helpful Report
M Heppinstall
Unverified Reviewer
“Update on my last review has I am unable to find it I will say they contact me first thing Monday before I had chance to call them.And they are going to sort it all out so I will upgrade my previous review to 5 star”
Helpful Report
Steve Balstone
Unverified Reviewer
“Excellent service for will writing. Very satisfied. Reasonably priced, professional and yes highly recommended.”
Helpful Report
Martin Payne
Verified Buyer
“Very bad experience with getting the names of our children right. We corrected, yet corrections have again been ignored which is sloppy and worrying for legal oversight - not professional.”
Helpful Report
Town & Country Law is rated 4.6 based on 318 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request