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TCL Solar Reviews

5.0 Rating 207 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

5.0

Based on 207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 19th April 2024

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 3rd March 2024

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 13th December 2023

Lee And Tara Stewart

33

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first contact following the request for a quote, Simon and the team have been a pleasure to deal with. The quote was similar to another that we had but as this is a small, local family business we decided to go with TCL and haven’t been disappointed. Simon kept us up to date on everything from when the components would be delivered, when the scaffolding was going to be put up and taken down and when the installation would be. Stuart, Liam and Callum (?) were all very professional and polite, they were here early morning and everything installed and working by 1.30 - brilliant. We wouldn’t hesitate to recommend them, in fact we already have!”

Posted 2 years ago

“Easy company to deal with and excellent customer communication”

Posted 2 years ago

“From the first introduction (a colleagues say so) Simon made it a very easy process and decision to make. As you can imagine, it is a large outlay, however, as Simon said “you are buying energy up front” and with the increasing electricity prices, it was a no brainier. From placing the order Simon kept us up to date with when the panels will arrive, scaffold would be erected and installers on site which was to the letter. The install was very swift and they ensured we understood what they had done. They left the property clean and tidy and the scaffold was then removed the day later. All in all a very pleasurable process and one we would gladly recommend”

Posted 2 years ago

“Everything from start to finish was good. Simon kept us well informed throughout. The installation was carried out efficiently by Liam and David. All our dealings with their staff were polite, friendly and professional. Would happily recommend this company.”

Posted 2 years ago

“Great company from start to finish. No pushy salespeople. Kept us updated on delivery and fitting dates. Work was carried, fitters worked well. Loft, garage and outside tidy and all packaging taken away. Excellent very pleased indeed.”

Posted 2 years ago

“Excellent pre-purchase support. I took my time over making a decision, obtaining quotes from several companies. During this time I had many questions and changes of mind of what I wanted. TCL Solar (Simon) were very helpful in providing answers and advise but at no time pressuring me into making a choice. The installation was professionally done and I'm very happy with the result.”

Posted 2 years ago

“An excellent company. We used TCL Solar as they had been recommended by a family member and they were a small local company. From first contacting them, the service was fast, efficient and friendly and went according to plan. The fitters were amazing, completing the work in 5 hours and leaving everywhere clean. Christian was also very good with us, 2 pensioners, explaining how it works and helping us install apps on our phones, so we can watch how much electricity we are generating. Thank you.”

Posted 2 years ago

“Was made to feel at ease straightaway. Very good price. Simon knew exactly what he was talking about and could explain everything. Installation quick and easy”

Posted 2 years ago

“Great friendly service. Excellent professional and technical information with no pushy sales people. Excellent two guys who installed the 16 panels in a morning. Reasonable price and speedy delivery timescale. Happy to use a local small company that really cares.”

Posted 2 years ago

“From the start of our enquiry TCL Solar have been a pleasure to deal with. There was no hard sell at the survey, just a price and any questions answered. Once we decided to go ahead we had an install date given and any further questions were promptly answered in the meantime. The kit arrived as arranged and the install crew two days later. As soon as they arrived they set to work and our installation rapidly took shape . They were very polite and professional and once the install was completed they went through it all with us. We've only had it a few days, just before the shortest day of the year and we can already notice a difference in our grid consumption . I would happily recommend TCL Solar to anyone and will use them again should we decide to expand our system”

Posted 2 years ago

“From the word go we were very happy with TCL Solar, from the rapid response to our initial enquiry to the no hard sell approach, just a "this is the price and this is what you can expect" feed of information. Once decided upon the install was booked and everything proceeded as planned . Any questions at any time were answered pre install. The crew turned up at the proposed time and proceeded to rapidly install all the kit and then run through everything with us. I would not hesitate to recommend this company and will call upon them if we wish to expand our set up in the future.”

Posted 2 years ago

“With the continuing rise in energy prices, we decided that we ought to invest in solar PV. We had several companies quote, with varying prices. TCL were not the cheapest, but a long way from the dearest. Right from the outset they were great to deal with. It's nice that they are a local company to us as well. Simon was very thorough when he came to do our quote, explaining every detail that we needed to know. The fitters, Christian and Stuart, were very professional too, leaving a very neat job and fully explaining the workings of the system. We would highly recommend their services to anyone looking for solar systems.”

Posted 2 years ago

“TLC (Simon and David) were absolutely brilliant from start to finish. Always polite, returns calls speedily. Made sure we were ordering the right panels etc for our needs. Had checked out various other companies but these were by far the best. Can't recommend them enough. Their support team of electrians were amazing just got on with the job in hand no sitting around on phones etc. Quick and clean. 5* service”

Posted 2 years ago

“TCL Solar have provided outstanding customer service throughout the whole process. Simon and David continually put themselves in your shoes as a customer, something I find lacking so often elsewhere. No query was too small and call backs were within an hour. Simon was prepared to discuss our solar needs as a household, compared to some of their competitors who simply wanted to sell us a set package which would not have met our needs. They were prepared to invest time in building trust in them as a supplier – something that makes them stand out from the competition. We were kept informed regularly of when and how installation would happen and arrangements were made around some complicated domestic commitments. The installers were very friendly, professional and knowledgeable, providing clear guidance at the end on how to operate it all! Highly recommend.”

Posted 2 years ago

“We had our solar panels installed in May this year (2021). TCL Solar were one of three companies to visit us and give us a quotation. Since the installation our electric bill has dropped considerable. We wish we had done this a few years ago. Thank you TCL Solar. Highly recommended to anyone looking for Honest advice.”

Posted 2 years ago

“After undertaking wide research and quotes from a range of suppliers it was good to find someone reliable and with excellent feedback on the doorstep. Was an easy and swift experience. Had an in home visit from Simon. All questions answered and no pressure to buy or take any additional elements. We actually agreed on there being no need for batteries for my circumstances. Swift installation time, fitter and electrician were great, scaffolding went up at 8:30am on a Sat and the whole install was complete by 13:30. Was using my own power by 13:35! Within 20 minutes of sunshine the monitor was telling me to use devices to make the most of the system. Hoping for lots of sunny days to get the real benefit. Photo is as soon as the panels were up.”

Posted 2 years ago

“Was a great experience from start to finish. Kept in regular contact with Simon who always promptly returned my calls. Jim and Troy the scaffolders were brilliant as was Christian and Nathan who installed the PV system. Christian explained all of the system to me and made sure I was up and running on the app before he left. Would recommend Simon and the TCL team to anyone and already have!”

Posted 2 years ago

“It is so nice when you get what you pay for we were kept informed all the way through the process.The fitters and electricians were polite and cleaned up after installation.I would recommend TCL Solar to anyone.”

Posted 2 years ago

“TCL Solar were very knowledgeable and helpful in finding the right system to cut our high energy bills, highly recommend and I wouldn't hesitate to use again in the future.”

Posted 2 years ago

“Excellent service, comprehensive information and the install was very quick, less than a day”

Posted 2 years ago

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TCL Solar is rated 5.0 based on 207 reviews