TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 263 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 17th February 2025

Tom & Lauren Cooper

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

TCL Solar 5 star review on 22nd July 2024

Roger McPherson

Anonymous

Anonymous // 01/01/2019

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“Simon and David both went above and beyond to thoroughly explain everything we needed to know before our solar panels were installed and all of the costings allowing us to make an informed decision without any pressure. Before TCL Solar we previously had 2 other companies around to give us quotes and to explain the process, but these were not nearly as reasonable with costings and appreciated Simon and David's family orientated approach. Simon and David made regular contact, talking us through the process and answering any questions we had; nothing was ever too much and they were both always extremely professional yet friendly. The roofer and the electrician that installed the solar panels were excellent and extremely tidy, at the end of the installation they both checked we were happy with their work and also went through the workings of the equipment and apps. Simon and David then checked in after all the fitting to make sure we were satisfied and whether any support was needed getting onto the correct tariffs with the energy company. Overall we have been extremely happy and would 100% recommend them if anyone were looking to get solar panels.”

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Posted 1 week ago

“A pleasure to deal with from start to finish. Simon and Dave both very friendly and proactive. No pressure sell and great communication throughout. Scaffolding was up and down within a week. Fitting was done efficiently with minimal disruption. The guys did a really neat job, were very professional, and even managed to improve upon the original design/layout when they arrived on the first day to do on-roof measurements. We’re very pleased with our solar installation by TCL and would recommend them to anyone considering the investment.”

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Posted 2 weeks ago

“Very satisfied with survey, estimate and installation. Our system has been in a week and pleased so far with Recommended system, all appears to be working well. Would recommend to anyone thinking of installing Solar Panels. Not the cheapest we got 3 quotes, but this company seemed to know what they were talking about.”

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Posted 2 weeks ago

“Arrived on time very polite and tidy”

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Posted 2 weeks ago

“TCL Solar were great from getting the intial quote and system design, through the install and post install care. Simon was very flexible in getting back to us to organise a quote and was happy to accommodate an early evening appointment given our own work commitments. Simon explained how the system was going to be installed, what it included and was very knowledgeable in answering any of our queries. A quote was provided quickly and was very reasonable when compared to other quotes I had been given. TCL offered the Solar iBoost water heater which no other company that gave me quotes offered or even mentioned. TCL offered very quick installation dates (4 weeks from when the quote was accepted), I was unfortunately unable to accommodate installation on the first dates suggested and again TCL were flexible and offered more appropriate dates. The scaffolding went up on day 1 and by the afternoon of day 2 the team had installed 18 solar panels, a Giv Energy inverter, a Giv Energy battery, the Solar iBoost and all necessary bird protection, cabling and fuse boxes. The job has been very tidy, professional and looks extremely smart. The Giv Energy battery and inverter have worked seemlessly since install (1 week of writing this review). The app is very intuitive and provides all the energy data you could need. The only minor setback is that the Giv Energy system was struggling to connect to my Mesh WiFi system, but no issue for me as the main router was close enough that I didn't need to connect via the mesh system. David followed up the installation to ensure everything had gone smoothly, provided all necessary paperwork and certificates and included simple step by step instructions on how to apply for the SEG with Octopus energy which was very much appreciated. Overall TCL Solar have provided a great Solar System at a reasonable price with excellent service. Simon and David have been great from start to finish and it has been clear that they strive for customer satisfaction. I can't recommend them enough. Thank you TCL Solar!”

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Posted 3 weeks ago

“It’s been one year since TCL Solar installed our solar and battery system. I have to say it’s exceeded our expectations. It’s generating far more than we were estimated. Simon & David have been absolutely brilliant, keeping in touch and making sure all is well. If anyone is looking for solar, please get in touch with TCL Solar, the customer service and the aftercare is fantastic.”

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Posted 3 weeks ago

“Everything went exactly to plan. Scaffolding team were great and the install team didn't finish until 7pm to make sure it was completed. Very easy.”

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Posted 3 weeks ago

“Great service from start to finish and a superb installation highly recommended.”

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Posted 3 weeks ago

“TCL were brilliant from start to finish. They provided us with clear explanations of the work to be undertaken and kept us informed every step of the way. Very friendly customer focussed team.”

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Posted 4 weeks ago

“Highly recommended. Excellent all round service and back-up. We would recommend TCL to anyone and everyone. First class job from beginning to end.”

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Posted 4 weeks ago

“Excellent service from quote to installation, really pleased with installers Matt and Jack who were quick, tidy and nothing was too much trouble. Thanks to Simon for taking the time to come round and quote and to David for answering any queries I had post installation.Don't hesitate to use this family business, you will be really glad you did!”

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Posted 4 weeks ago

“Very professional company, great with communication at all stages of the projec, the engineers were very clean and tidy with the instalation and answered any questions i had, all the follow up queries i had were answered straight away,i would highly recommend this company for any of your solar requirments 10/10”

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Posted 1 month ago

“TCL have been brilliant. Simon sorted everything pre-installation, he went through everything in detail was never pushy. Installation was quick and easy with Mat and Jack going above and beyond. Clean, tidy and very sweet. Jack even helped fix a roof tile that he spotted was broken and Mat talked two technophobs through the app. David had been available round the clock. Talking us through new tarrifs and the export process. Extremely happy and have already recommended them to colleagues and the neighbours.”

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Posted 1 month ago

“Excellent service from start to finish, I knew a soon as we first spoke TCL were the company I wanted to install our solar. After the order was confirmed the installation happened less than 2 weeks later, work was carried out fast, efficiently and neatly. The results are fantastic, we are so pleased. I can't recommend TCL highly enough.”

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Posted 1 month ago

“Great price and more importantly amazing service. TCL Solar made the process stress-free and they delivered on everything they said.”

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Posted 1 month ago

“We arranged an initial home survey with TCL Solar. I have to say they did not disappoint. Professional and friendly service, first class system, excellent value. Can’t fault them. Many thanks to Simon, David and the installation team”

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Posted 2 months ago

“Thoroughly professional service from start to finish. Really impressed with nour new system and looking forward to reaping the benefits over the next few years.”

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Posted 2 months ago

“My sister recommended me to speak with Simon and David at TCL Solar. It was such an easy process, the communication was exceptional. Thank you to the whole team.”

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Posted 2 months ago

“5 stars for TCL Solar. Thank you for making the whole process stress-free. As a couple of pensioners we probably had more questions than most customers but Simon and David were always there for us. It’s a massive thank you to all the team. We have already recommend them to my daughter.”

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Posted 2 months ago

“I have to say, dealing with TCL Solar has been an absolute pleasure. The communication has been wonderful, they are always on hand to answer any questions. After the installation, David emailed all the paperwork I needed for my SEG application. It’s now been 3 months since the solar was installed and I’m so impressed with the savings. If you’re looking for solar and you want an honest approach, please contact Simon & David at TCL Solar.”

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Posted 3 months ago

TCL Solar is rated 5.0 based on 263 reviews