TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 282 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 23rd July 2025

Nick O’Leary

TCL Solar 5 star review on 17th February 2025

Tom & Lauren Cooper

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highest quality The minute I met TCL I felt comfortable this was after some other companies and their high pressure sales tactics. The price I paid was very competitive. Communication has been excellent and both brothers so helpful. The scaffolding company used were brilliant and the two lads that fitted our solars and done the electrics were again fantastic. I give TCL five stars all day long.”

Helpful Report

Posted 1 day ago

“I wanted to share my positive experience with TCL Solar, particularly with David, who went above and beyond to help me. Years ago, I had a solar system installed by a different company. Recently, I decided to switch my SEG provider. I contacted my original installer for help with the application process, but unfortunately, they were unhelpful and offered no assistance. I remembered that TCL Solar had installed a system at my daughter's house, and she had spoken highly of them. I contacted them, explaining my situation even though they hadn't installed my system. David offered to come to my house and help me with the application – at no charge whatsoever! He guided me through every step, ensuring all the paperwork was completed. TCL Solar, and David specifically, offered an exceptional level of customer service, especially for a system they didn't even install.”

Helpful Report

Posted 6 days ago

“We saw 3 companies and in all honesty TCL Solar were the only company that I fully trusted. They always wanted what was best for us. Simon came out to see us and did the survey and advised us what we needed and just over three weeks later the installation happened. On the day Jack and Matt were absolutely fantastic, checking in on us and making sure we were happy at different points of the day. David emailed all the paperwork and we are now up and running with the Octopus SEG scheme. We are grateful to TCL Solar for making the whole process stress free. If anyone is looking for solar, please contact Simon and David at TCL Solar. Thanks again from us both.”

Helpful Report

Posted 1 week ago

“Our neighbour recently had a solar energy solution installed and we were very impressed with the results. We discussed the installation with our neighbour who, like most reviews of TCL, could not have recommended them more highly. We subsequently requested a quote which we accepted. The installation date was agreed. The installation team arrived on time. They were courteous, friendly, tidy and efficient; the installation was completed in just one day. The installation team were everything one would hope for and we couldn’t have asked for more. Having said that, we discovered a small problem a few days later. We called TCL who arranged for an engineer to look into the problem. Matt, the engineer who installed the inverter etc, promptly arrived, found and rectified the problem. Once again we couldn’t be happier. TCL’s customer service is excellent. With the current wonderful weather we are now generating more than enough green energy to run our entire home and we are able to contribute excess energy directly to the grid and even get paid for it! We would highly recommend TCL Sarah and Noel Thurlow”

Helpful Report

Posted 2 weeks ago

“A very professional service from start to finish. Simon explained the technology simply. The fitters Matt and Jack worked really well despite heavy rain and Matt explained how everything worked. They left the site clean and tidy. Our questions after installation were answered by David. Nothing was too much trouble. Price was very competitive and we would highly recommend TCL Solar.”

Helpful Report

Posted 3 weeks ago

“Exceptional service from the minute we met Simon through to design, fitting and completion. We were very well informed throughout the process. The after sales has also been great with David helping us with the SEG application. TCL Solar were amazing, In a world of big companies trying to take advantage, it’s a pleasure to deal with a family run business with morals”

Helpful Report

Posted 3 weeks ago

“Top notch service from the very start. TCL Solar are an absolute pleasure to deal with.”

Helpful Report

Posted 1 month ago

“Recommended by 2 neighbours. Price similar to 2 other companies, but we were impressed by their interest in what we needed. Installation was trouble free, and delivered on time. A few teething problems, which were fixed without hassle. Highly recommended.”

Helpful Report

Posted 1 month ago

“What a great experience from our initial call with Simon to the after sales with David everything went as promised, fitting was completed in a day (20 panels) thanks Matt . TCL really are a credit to the solar industry and we would have no problem recommending them to anyone thinking of having solar panels fitted. Steve and Julie”

Helpful Report

Posted 1 month ago

“Helpful with any questions we had plus some we didn't. Their knowledge of the product was exceptional.”

Helpful Report

Posted 1 month ago

“Pleasure working with David & Simon, great communication throughout. They allowed me time to think about my options without any pressure. The installers were very polite, knowledgeable and left the property clean and tidy. Very happy with my solar and battery setup. I would recommend TCL solar to potential customers”

Helpful Report

Posted 1 month ago

“It has been a lifetime ambition of mine to move to more sustainable energy and after several failed attempts with other companies, TCL were recommended to us by a neighbour. From the start, they were excellent, both Simon and David were knowledgeable and professional and there was no pressure-selling. They recommended a ten-panel system with GivEnergy 9.5kwH battery and inverter. The job was completed in two parts, because of a delay in the DNO sleeving our power cable, but their team (Jack and Matt) were diligent and very hard-working and the system was up and running by around 4 in the afternoon. The after-care has also been excellent, - we would certainly recommend TCL.”

Helpful Report

Posted 1 month ago

“TCL Solar are such a great find. They are a honest family run business. In my search for solar, I saw six companies (far too many). Simon came out to see us and he just wanted what was best for us, not trying to over sell us anything unlike other companies we had seen. We placed our order and the installation happened 3 weeks later. David helped us with all the paperwork, including the SEG application. All in all, it was such a great experience to deal with the two brothers. If you are looking for solar, look no further than TCL Solar. We really felt looked after.”

Helpful Report

Posted 1 month ago

“The guys did a great job from start to finish. Simon came to visit to give a quote rather than relying on Google maps like the competitors did. The guys on the day turned up on time and stayed late to get it done in 1 day rather than having to come back. There was a slight problem with the strength of WiFi sending the signal to export but the electritian came back to hard wire it in. Definately reccomend to others”

Helpful Report

Posted 1 month ago

“I found TCL to be very efficient and helpful. There are only a phone call away if you need help.”

Helpful Report

Posted 2 months ago

“I encountered TCL Solar based from a recommendation from a friend. First contact was a text message to Simon, who quickly arranged a call to discuss my needs. Then followed an in person visit and survey, nothing was being pushed down my throat, unlike other companies that didn't even bother to visit, yet provided quotations! Simon certainly did not put on the "hard sell"! Once Simon and I agreed on requirements, dates and price, David got in contact to arrange delivery and installation. He kept me informed about delivery dates and time windows all the way. Both Simon and David were both very helpful throughout, provided answers to any questions almost immediately, and come back to me with the answers for the more tricky questions or revised quotes. Including a couple of minor issues i've encountered since (nothing to do with their installation) The installation team worked tirelessly on the hottest day of the year (so far) to get the job done, and it's completed to an extremely high standard, everything is neat and routed properly, all packaging cleared away and all mess cleaned at the end of the day. I absolutely will (and already have) recommended TCL Solar to friends in the future!”

Helpful Report

Posted 2 months ago

“TCL Solar are absolutely amazing. The communication and the customer service Is first class, they are always available if I have any questions and the icing on the cake was that David helped us with all the paperwork, including the SEG forms which we really appreciate as they aren’t the easiest forms to fill in. Thanks again and I will definitely be recommending TCL Solar.”

Helpful Report

Posted 2 months ago

“Excellent service from start to finish”

Helpful Report

Posted 2 months ago

“I reviewed many different companies before settling on TCL Solar, whose reviews were exceptional. They understood our requirements and specified a system which would not only satisfy our current energy needs but would also cope with any future needs. they are such a gem of a family run business and I would highly recommend them to anyone looking for a solar system.”

Helpful Report

Posted 2 months ago

“Simon and David both went above and beyond to thoroughly explain everything we needed to know before our solar panels were installed and all of the costings allowing us to make an informed decision without any pressure. Before TCL Solar we previously had 2 other companies around to give us quotes and to explain the process, but these were not nearly as reasonable with costings and appreciated Simon and David's family orientated approach. Simon and David made regular contact, talking us through the process and answering any questions we had; nothing was ever too much and they were both always extremely professional yet friendly. The roofer and the electrician that installed the solar panels were excellent and extremely tidy, at the end of the installation they both checked we were happy with their work and also went through the workings of the equipment and apps. Simon and David then checked in after all the fitting to make sure we were satisfied and whether any support was needed getting onto the correct tariffs with the energy company. Overall we have been extremely happy and would 100% recommend them if anyone were looking to get solar panels.”

Helpful Report

Posted 3 months ago

TCL Solar is rated 5.0 based on 282 reviews