Tower Health Reviews

Name: Tower Health
Address: 27 Manvers Business Park, High Hazles Road, Nottingham, Nottinghamshire
Rating: 4.65

4.7 Rating 1,258 Reviews

92 %

of reviewers recommend Tower Health

4.7

Based on 1,258 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was no follow up email to give me precise dates of when it was going to come and the website was quite difficult to navigate where to put my confirmation number, also the phone number at the top was disconnected but it came.”

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Posted 5 years ago

“The item arrived safely and quickly. However is not very well made. The top part detached itself while I was trying to get it out of the sealed packaging and keeps falling off. There doesn't seem to be any way to lock it in place.”

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Posted 5 years ago

“Order disappeared in transit. ( 27/04/18 ) I rang; helpful and courteous response : 04/05/18. Order re-sent. Rang again : 08/05/18. Item arrived 09/05/18. Very disappointed about the length of time it took to receive the item, as it was urgently required. No complaints about staff response.”

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Posted 5 years ago

“The products were and are good and keenly priced but the delivery ook far too long.”

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Posted 5 years ago

“Registered and filled in all details, to find out in the end that my order could not be shipped to my adress.”

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Posted 5 years ago

“Good delivery times but the cost of delivery for a very small parcel £3.95 makes the product expensive also advertised free delivery in December but you cant access it with the code.”

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Posted 6 years ago

“The product arrived in Greece in 11 days, which is fairly slow for the cost of shipment I paid (13 pounds). More over, there was no email notification sent when the item was posted nor, of course, a tracking number. I had to send emails asking for this information, which were answered fairly quickly.”

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Posted 6 years ago

“After 1 week our order had not arrived,on contacting Tower Health they despatched goods again.They were then received by us after a further 3 days. Lingering doubt in our minds as to whether original order had not been sent,as all previous dealings with this company had been excellent”

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Posted 6 years ago

“Very quick, good offer price for 'Pain-Gone' pen. The pen itself was a waste of money; apart from creating electric shocks through my hands, it was and remains a waste of time. What I regard as typical modern chicanery which only those of us in sufficient pain will try as a last resort.”

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Posted 6 years ago

“Unfortunately the goods arrived with two of the three plastic envelopes burst at the seams, the contents spilling into the GPO style envelope. Tower health agreed to replace these two but in the process invoiced me £3.95 carriage and handling for the replacements. I feel this unjustified as the fault was theirs. I will NOT be paying this invoice.”

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Posted 6 years ago

“This Paingone pen is a good gadget, although I found it difficult to use on my back because I couldn't comfortably hold it long enough without digging it into myself, because it is hard to operate with one hand, as the button needs a firm press. For other places, it is amazing.”

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Posted 7 years ago

“I did not realise that delivery needed siging for..would not leave with a neighbour. Had to stay in to sign for three tubes of spot cream! I missed the first delivery. They came in a brown evelope that had been squashed..all the tubes and boxes within where squashed! No protection for the product itself but over protection regarding delivery. You could add a box on your oredering website to ask about leaving in a safe place or delivery to a neighbour if the person ordering prefers.”

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Posted 8 years ago

Tower Health is rated 4.7 based on 1,258 reviews