Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,033 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to deal with and excellent products.”

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Posted 6 years ago

Thanks for the great review! We hope to work with you again soon.

Posted 6 years ago

“From the start the staff were exceptionally helpful, patient and caring. The finished products were amazingly good and cheaper than anything else we could get. One well known firm told me it was not possible to print the keyrings with our book cover...but these people did it. Promptly delivered. We will be back for more excellent service and products and would recommend this firm highly.”

Total Merchandise 5 star review on 10th July 2019

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Posted 6 years ago

Hi Stella - wow, we're so pleased to read your review! Thanks for the very kind words and we're glad you're delighted with the end product. We look forward to working with you again.

Posted 6 years ago

“Quick and easy re-order of branded umbrellas. Great quality and sensible price.”

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Posted 6 years ago

Fantastic - we're so pleased to hear that. Thanks for the review!

Posted 6 years ago

“EASY TO DEAL WITH QUICK RESPONSE TIMES, AND EXCELLENT END PRODUCT.”

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Posted 6 years ago

Hi Nicola - excellent! Thank you for the great review and we're delighted to hear you're pleased with your products.

Posted 6 years ago

“Professional company with great customer service and delivery times. Products are to a high standard.”

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Posted 6 years ago

Hi Thomas - brilliant, we're so pleased to hear that! We look forward to working with you again soon.

Posted 6 years ago

“Had to find a company that could supply 500 beach balls for a promotion day . Total Merchandise did not let me down and were a pleasure to deal with.”

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Posted 6 years ago

Hi Robert - we're delighted to hear that! Thanks for the excellent review and we look forward to working with you again soon.

Posted 6 years ago

“Products were great but it was the really helpful and quick service that put these guys over other similar businesses we have used.”

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Posted 6 years ago

Brilliant, thanks Neil! We hope to work with you on another order soon.

Posted 6 years ago

“Easy to create order and very good communication. The bags are perfect for our organisation.”

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Posted 6 years ago

Hi Ruth - that's fantastic. Thank you!

Posted 6 years ago

“Excellent quality product and quick delivery.”

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Posted 6 years ago

Thank you for the fantastic review, Sue! We hope to work with you again soon.

Posted 6 years ago

“Excellent service, quality product and quick turnaround”

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Posted 6 years ago

Brilliant - we're so pleased to hear that!

Posted 6 years ago

“Exceptional service and turnaround”

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Posted 6 years ago

Hi Matt - we're delighted to hear it! We hope to work with you again soon.

Posted 6 years ago

“Good fast quotations, good assistance and advice from the team. Efficient lead times and good quality products received”

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Posted 6 years ago

Hi Shana - thank you for the brilliant review! We look forward to working with you again soon.

Posted 6 years ago

“Speedy service, good quality product and helpful staff”

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Posted 6 years ago

Hi Sarah - thank you for such a great review!

Posted 6 years ago

“Happy with the service, speedy email response and good products.”

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Posted 6 years ago

Hi David - thanks for the great review!

Posted 6 years ago

“very good customer service from ahmed and great turnaround time”

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Posted 6 years ago

Hi Jodie - we're delighted to hear that and will be sure to pass that onto Ahmet. Thank you so much and we look forward to working with you again soon!

Posted 6 years ago

“Excellent products, easy to order, helpful staff who respond quickly to enquiries. Good delivery timescales”

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Posted 6 years ago

Hi Anne, thank you for the excellent review! We hope to work with you on another order again soon.

Posted 6 years ago

“Thank you some much for once again delivering a top Quality service . I have been using this company for over 3 years and they always deliver.”

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Posted 6 years ago

Hi Dwayne, what a wonderful review - we're so pleased to hear you had another great experience with us and hope to work with you on your next order soon!

Posted 6 years ago

“Excellent service and fast turnaround. Minor issues have been sorted promptly. I have used them for dozens of different products and don't go anywhere else now. Many thanks”

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Posted 6 years ago

Hi Matthew - thank you for the fantastic review! We look forward to working with you on your next order soon.

Posted 6 years ago

“Great customer service and good quality products.”

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Posted 6 years ago

Emma - what a wonderful review! Thank you.

Posted 6 years ago

“Brilliant customer service. Turned our order around very quickly. We are very happy with the quality of the T-shirts and printing. Many thanks for your continued support of Great Ormond Street Hospital.”

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Posted 6 years ago

Hi Jamie, the pleasure is all ours! Thank you for the great review and we hope to work with you again soon.

Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,033 reviews