Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A minor comment but at check out it appears that delivery is £7.95 but £9.80 is the only option. I checked again today and £7.95 seems irrelevent--so why give it as an option?”

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Posted 5 months ago

“Brilliant service. Thanks”

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Posted 5 months ago

“The on line ordering process for our Black and Decker strimmer was a little tricky - the charger and battery had to be ordered and paid for in addition to the strimmer, but these showed as only one item on the checkout list, so at first we were very confused. A phone call to your very helpful sales team helped us sort this out. Once ordered, everything went very smoothly except the delivery was delayed by a day - but this didn't matter to us. Delivery was within a couple of days of ordering. We felt confident that if there were to be problems with delivery we could sort them out, as we had your phone details and information about the carriers and your sales team had already been so helpful.”

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Posted 5 months ago

“Very good service, fast shipping and product as described and pictured.”

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Posted 5 months ago

“This item was difficult to find on the web.. It was of good quality and promptly delivered. I shall keep Tooled-Up in mind for future requirements.”

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Posted 5 months ago

“Really helpful through the ordering and communication process”

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Posted 5 months ago

“Excellent come, quick delivery”

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Posted 5 months ago

“Excellent responsive service, speedy delivery, very happy with my purchase.”

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Posted 5 months ago

“Very fast turnaround on my order despite just sneaking in before the order deadline. Saw was as described; very pleased with it.”

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Posted 5 months ago

“B&D strimmeer was as described and at a good price. The delivery, even though I paid extra for nemed day, was a day late.”

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Posted 5 months ago

“Great deal on product brought, and fast delivery. Very good service.”

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Posted 5 months ago

“Very pleased with the service and receved the items no problem everyting working fine Regards Geoff Tetley”

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Posted 5 months ago

“My item was dispatched promptly and arrived on time. It was well packed. Great service.”

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Posted 5 months ago

“I would have given these guys 4 stars had they managed to successfully and securely pack two broom type handles that was part of a larger order. It was a miracle that these got here as one end of the box was totally open as the handles had rattled around inside this over long box and had torn through the end! The rest of the order arrived in great condition but all-in-all the time from placing the order to receiving it was rather long. As for the quality of the goods - yeah, not bad, and the pricing was acceptable. would I use them again? Probably, but only if I couldn't find what i wanted on Amazon.”

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Posted 5 months ago

“Smooth end to end experience, good price and fast delivery.”

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Posted 5 months ago

“Product arrived on time and at a good price. Husband very pleased with his new larger Workmate.”

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Posted 5 months ago

“I like to support traditional businesses with a physical presence, therefore I was really pleased to find Tooled-Up, and that I could buy online and have the product delivered was a real bonus. The Tooled-Up site was easy to navigate and clear. They had the product I was seeking and at a good price. I was able to select all the parts I needed and felt confident that I had made the right choices. I bought the product on a Sunday and seected the routine delivery option. It was delivered on Tuesday morning by DHL. I was kept informed by email of all stages of the despatch and delivery process and my purchase was delivered as selected and in good order. I was impressed. A great experience.”

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Posted 5 months ago

“Good Bosch poduct fast delivery”

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Posted 5 months ago

“Prompt delivery exactly what I asked for big difference to my garden”

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Posted 5 months ago

“These are the best fruit pruners ever. They cope with anything. Could not do without them!”

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Posted 5 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews