Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,543 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,543 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered on line and collected from shop absolutely effortlessly, the gentleman in the shop knows his stuff. Just what customer service I expected”

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Posted 2 years ago

“Ordered battery for drill came very quickly.”

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Posted 2 years ago

“Fast delivery and well packaged!”

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Posted 2 years ago

“Great trader, product delivery and price first class service.”

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Posted 2 years ago

“Bought Fiskars shears. Prompt service. Kept informed about purchase through to dispatch. Would recommend.”

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Posted 2 years ago

“I don't usually write a review, I have made 3 purchases from Tooled-Up and I have not been disappointed, my latest purchase was made at about midday and I received delivery the following morning, excellent, thank you and well done.”

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Posted 2 years ago

“My order arrived safe and sound just as planned. So buy with confidence.”

Tooled-Up 5 star review on 5th December 2023

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Posted 2 years ago

“I ordered a 25mm hose connector. On 3 occasions you sent a 19mm connector all of which I had to return to get a refund. The return postage came to £19 or more. You refused to repay this and even failed to refund one of your delivery charges. This is gross incompetence, bordering on robbery. Expect no further custom nor commendation from me. Dr D M Jackson.”

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Posted 2 years ago

“My order was dispatched very quickly which was great. The digger appears to be very sturdy - just waiting for some good weather so I can start using it.”

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Posted 2 years ago

“Straightforward order process. Good communication and quick delivery. Can't fault it!”

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Posted 2 years ago

“Excellent service. A lot cheaper than Amazon for the item I wanted. Quick response to a query I had. I will definitely use them again.”

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Posted 2 years ago

“Great service, prompt delivery and excellent price on De Walt products. Recommend Tooled-up to everyone needing the same!”

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Posted 2 years ago

“+Excellent item at a good price delivery slightly slow, worth waiting for”

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Posted 2 years ago

“The bulb planter from Tooled Up arrived on time, was well and economically packed. rushed out to the garden and put it to immediate use, The planter is sturdy and effective in use. Very impressed with Tooled Up.”

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Posted 2 years ago

“Delivery very quick great service”

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Posted 2 years ago

“First time I’ve used TOOLED-UP. A very pleasing experience, excellent quality, good value for money and very quick delivery. Can’t ask for more.”

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Posted 2 years ago

“Excellent service and speedy delivery.”

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Posted 2 years ago

“Good range of garden mowers to choose from. Speedy despatch.”

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Posted 2 years ago

“Very efficient, kept me informed of the progress of my order all the way to delivery.{which was very quick} I was very impressed and would not hesitate to recommend this company.”

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Posted 2 years ago

“Ordered easily, good info on products, very good and quick delivery. Would use again if needed.”

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Posted 2 years ago

Tooled-Up is rated 4.8 based on 23,543 reviews