Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 24,346 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 24,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tooled-Up supplied the quality equipment at a competitive price, keeping us up to date with the progress of our order, but were badly let down by their chosen delivery firm! At the time of our order being placed, we were given the option to provide delivery instructions to cover the possibility of our being out at the time of delivery and being unable to take our parcel in to the house. We obviously did not wish a costly chainsaw to sit on our porch in full view of passers-by. Consequently, we spoke to both our neighbours who were both willing to take our delivery in and added these instructions to the order form. It transpired that we were out when the delivery was attempted, the delivery firm totally ignored our instructions and, as we pulled up in front of our home, the chainsaw had been left in full view for anybody so minded to just take away. Fortunately, that was not the case!”

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Posted 2 years ago

“Excellent communication from ordering to delivery”

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Posted 2 years ago

“Efficient service, fast delivery and very competitive prices. Highly recommend.”

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Posted 2 years ago

“Kept well informed of delivery details. Good service”

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Posted 2 years ago

“Me tools are mint. Much better than me older ones. I got them fast as well so thanks for everything”

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Posted 2 years ago

“Easy ordering, great choice of delivery options, quick secure on time delivery. Great service”

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Posted 2 years ago

“Very good service. Delivered well before expected and excellent communication.”

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Posted 2 years ago

“Tooled up delivered my order quickly, and it was competitively priced, but the number of e mails I have had from them for 1 item is ridiculous and asking for reviews over said item is completely OTT It has put me off using them again.”

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Posted 2 years ago

“Bought as present not yet used but looks good and delivered very prompt”

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Posted 2 years ago

“Looking for a replacement Black and Decker battery for my grass strimmer was not easy, and trying to avoid some of the other cheaper but inferior(according to reviews), i came upon Tooled-Up, which had genuine Black and Decker battery Iwanted at a reasonable price. i have to say they are very efficient, I was kept informed at all stages of order and delivery and received the battery within 36 hours. I was quite impressed for an old geezer who has seen it all!”

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Posted 2 years ago

“Easy to use website, good range of products, reasonable prices. Excellent communication and speedy delivery. Will definitely use Tooled-Up again.”

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Posted 2 years ago

“Good tool merchant, competitive prices and very quick standard delivery service.”

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Posted 2 years ago

“Brilliant service , quick delivery and product as described in eco packaging. Competitively priced Very impressed will use tooled-up again.”

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Posted 2 years ago

“Paid a whole £1 extra to have the purchase delivered on a specific day, as it was for a birthday present, plus a case of someone being home to take the delivery, and although it was scheduled for the correct day, and I received confirmation of delivery being on that day, it was not actually delivered, and was delivered the following day.”

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Posted 2 years ago

“Great product - a cordless B & D hedge trimmer, delivered within 24 hours of placing order. Now that's good service.”

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Posted 2 years ago

“The team had what I was after, and plenty of detail to help me choose the right product. Price was good, and delivery was ok. Would definitely buy from Tooled-Up again.”

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Posted 2 years ago

“Quick delivery and strong lines fory strimmer, will definitely be buying again”

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Posted 2 years ago

“Hassle free purchase. Quick delivery. Check out their web site.”

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Posted 2 years ago

“I received the order of battery bl20362 in very good time. However the charger for my previous battery bl2036 does not work with my new battery and I cannot find a charger on your website that would work with my new battery, unless bought with the battery. I need help here.”

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Posted 2 years ago

“Just what I ordered came on time very happy with my purchase”

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Posted 2 years ago

Tooled-Up is rated 4.8 based on 24,346 reviews