Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,374 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

Write Your review

Tell us how Tooled-Up made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just as described, well packed & promptly dispatched. Can't ask for more-Thanks”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Delivery was horrendous. The item was ordered on the 7th July and arrived on the 20th July. Royal Mail stating 48 hours is an absolute lie. It was showing as being held in the local mail centre from the 16th July. Think you need to think again using the Royal Mail.”

Helpful Report

Posted 1 year ago

“The service from Tooled-Up was most satisfactory, but the DHL courier did not ring the doobell ( I was listening for it) and I did not sign for it as stated in their notification. I found it by the doorstep later.”

Helpful Report

Posted 1 year ago

“A great price for high quality hand tools for the garden, with prompt dispatch and delivery”

Helpful Report

Posted 1 year ago

“Knew what I wanted (Einhell cordless lawnmower); found it at a very good price at Tooled-Up. Online buying experience very smooth. Shame I didn't seem to qualify for a free battery....would have been a very helpful bonus. Paid-for delivery very quick. Frequent helpful comms. All very good. Defnitely use again and would recommend.”

Helpful Report

Posted 1 year ago

“Good service . Good product at competitive price.”

Helpful Report

Posted 1 year ago

“Product arrived way later than expected”

Helpful Report

Posted 1 year ago

“Website was easy to navigate to find the lawnmower. It was a 'bare' machine' competitively priced. Payment was secure. The order was dispatched quickly and delivered quickly, on time with good communication. A good experience. THANK YOU!”

Helpful Report

Posted 1 year ago

“Good value and rapid delivery.”

Helpful Report

Posted 1 year ago

“Had the secateurs I wanted in stock and at a good price, quick delivery as well.”

Helpful Report

Posted 1 year ago

“Delivery arrived on the date stated, pleasant delivery driver. Couldn't fault anything.”

Helpful Report

Posted 1 year ago

“The expensive product I bought from you was faulty , arrived in a package that appears to have been opened before it left your despatch and was faulty .. very poor service. I managed to buy two blades for the same price from power tool so I’m awaiting a refund!!!”

Helpful Report

Posted 1 year ago

“Good communication of order progress, and item recieved quickly.”

Helpful Report

Posted 1 year ago

“The item I ordered arrived in good time and in good condition. It was just as I ordered and works well. I will certainly be happy to use Tooled-Up again.”

Helpful Report

Posted 1 year ago

“All good, use this company again.”

Helpful Report

Posted 1 year ago

“All went extremely well and was kept fully informed, the item arrived quickly and is as described. It is great and easy to use especially as I am short in stature the battery pruner is fab.”

Helpful Report

Posted 1 year ago

“Good communication as they kept me updated throughout. They’ve done exactly what they said they will do and the item was shipped when they said it will . It arrived well packed and them item is good value for money . I strongly recommend this seller for the quality of tools and good communication .”

Helpful Report

Posted 1 year ago

“I am very pleased with my order. I was searching for a well made, reliable, cordless mini chainsaw pruner, Einhell are a good make, the price was extremely competitive, and the delivery was very quick. The item seems robust, (not used it yet). It came with a 4Ah battery and qualified for a free 2Ah battery as well on a current promotion, so plenty of run time on hand. Should be able to rip through the job of demolishing my old shed and cutting back the oversized Hawthorn that sits behind it in the Autumn/Winter.”

Helpful Report

Posted 1 year ago

“Well stocked and great service”

Helpful Report

Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,374 reviews