Tints of Nature Reviews

Name: Tints of Nature
Address: 610 Ampress Lane, Ampress Park, 310 Ampress Lane, Ampress Park, Lymington
Rating: 4.03

4.0 Rating 453 Reviews

76 %

of reviewers recommend Tints of Nature

4.0

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Tints of Nature:

At Tints of Nature we LOVE making naturally healthier hair colour and care for you, our customers, who are serious about HAPPIER hair and a HAPPIER environment.
With a 20 year heritage, we have always worked hard to produce high performing products that are affordable, ethical and as natural as possible, whilst doing what we can to minimise any negative impact on the environment.

Made with LOVE in the heart of the New Forest, Hampshire in England.

Visit Website

Phone:

+44 (0)1590 613490

Email:

happyhair@tintsofnature.com

Location:

610 Ampress Lane, Ampress Park,
310 Ampress Lane, Ampress Park
Lymington
SO41 8LW

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Tints of Nature 5 star review on 9th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely LOVE your product. I'm a natural red head. Over time of course I've gone slightly grey! I feel like I'm pouring golden silk on to my hair everytime I use your products. I mix 'red' with 'mahogany red'. THANK YOU. 🙏 I recommend your products to all my red-headed friends. People are always admiring my gorgeous red hair & how shiny & what good condition it's in.......and it's all thanks to your beautiful products. 💖”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review Mary! We are so happy to hear how much yourself and others are loving the results. :)

Posted 2 years ago

“I have been using Tints of Nature for many many years, has always been a terrific product - low peroxide, natural ingredients and natural looking colour (I use 50/50 5N and 5R). In the last 3 or 4 months however, my grey hair is still slightly visible (as highlights) when I first colour it and is washed out looking within a week or so. Previously it remained a darker, richer colour that just grew out it didn't fade. I have emailed TON but no reply as yet.”

Helpful Report

Posted 5 days ago

Thank you for your feedback regarding your recent experience with Tints of Nature. We have not received an email from you so we have reached out to you directly to help. Please look out for an email from hello@herbuk.com. We look forward to hearing from you soon.

Posted 4 days ago

“I like no Amonia colors. Why do I get reddish tint after two weeks. I use dark brown color.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your review for Tints of Nature. We have sent you an email to hopefully help with the colour you are seeing after two weeks. Please look out for an email from us hello@herbuk.com.

Posted 2 weeks ago

“Tints of Nature permanent hair color has been an excellent product for me for over ten years. I have thick, mostly gray hair and it does cover it and make it look beautiful. I have just read some negative reviews and have realized that bad results may be occurring if those people purchase the product through some irreputable seller. Products might be doctored or diluted. Maybe that is why some people said their hair fell out or that their skin burned (even after performing the skin test, right?). It is not worth trying to save a few dollars. Order on the Tints of Nature website or if you must use Amazon, go to the Tints of Nature Store. For the reviewer Maggie C who has short hair, I suggest purchasing an empty hair color bottle with measurements on the side, from a supply store, and simply measuring out only half of the product in that. I even mix two colors. I wash out the bottle thoroughly after use and air dry. I have recapped unmixed bottles and had no problems with the next use. This company does care and their product has gotten even better over the ten years that I have been using it : )”

Helpful Report

Posted 1 month ago

Wow Marie! We absolutely love your review and advise 🤩 Thank you for being a Tints of Nature customer for over 10 years which we think is just amazing! Please look out for an email from us 'hello@herbuk.com' as we have written to you to express just how much we appreciate you and your review ⭐

Posted 1 month ago

“It’s making my hair dry and it is breaking. It’s been falling out in small handfuls. I have to stop using it sadly.”

Helpful Report

Posted 2 months ago

“I have always used your product for years now since my neighbour recommended it being so natural without awful chemical smells too. I have also found your service to be first class - usually ordering 3 boxes at a time with your generous discount plus they always arrive on time. So I did wish to say a very big thank you 🙏”

Helpful Report

Posted 2 months ago

Thank you for your lovely 5 ⭐ review! We are so pleased that you have found Tints of Nature 😍

Posted 2 months ago

“Time and $ wasted. It didn't cover my gray. None of it.”

Helpful Report

Posted 2 months ago

We are very sorry to hear that you were disappointed with your Tints of Nature experience. We have reached out to you by email to help. Please look out for an email from us hello@herbuk.com.

Posted 2 months ago

“This didn’t do much. Barely covered my gray. I waited a week for my first shampoo and what little coverage it gave me washed right out. Very disappointing.”

Helpful Report

Posted 7 months ago

Hi there, thank you for your review. We are really sorry to hear of your experience with Tints of Nature. We have reached out to you by email to help, please look out for an email from hello@herbuk.com.

Posted 7 months ago

“All my grey hair is still there. Kept the formula on for about an hour longer than suggested on the box. Did not work!”

Helpful Report

Posted 7 months ago

Hi there, we are sorry to hear that you were disappointed with your results after using a Tints of Nature product. We have reached out to you directly to help, keep an eye out for an email from us hello@herbuk.com :)

Posted 7 months ago

“It burns your scalp and does NOT cover any grey. Dries your hair out so badly, it's going to take months for it to recover. This is absolutely the worst hair color I have ever used. Do not recommend at all”

Helpful Report

Posted 9 months ago

Thank you very much for taking the time to leave us a review. I’m very sorry to hear about your recent experience. We would advise seeking medical advice if you have any concerns or if you are still experiencing symptoms. Please contact our Customer Service team on hello@herbuk.com where we can help you further. Many thanks.

Posted 9 months ago

“tried Hena hair color it did not work at all, contacted the company for refund they asked me if i used it correctly, of course i followed the steps, was told to take it back to the store, why would i take it to the store, it's not their product , i do not recommend using their Hena hair color it doesn't work”

Helpful Report

Posted 10 months ago

Hi Gayda, we are really sorry to hear that our Henna Cream was not the right product for you. Further to our emails with you, our Henna Cream is only capable of covering up to 80% of grey hair and we do not claim otherwise. For the best grey coverage, we recommend using our permanent hair dye. As your purchase was made through one of our retailers, we would not be able to provide you with a refund as we do not physically hold the funds.

Posted 10 months ago

“This has made my hair fall out, by quite a lot. I didn't want to believe it at first, as I am allergic to other hair colours and was delighted to have found, this was not the case with the tints of nature semi permanent colour, so I ignored the problem at first, but can't do so anymore, as the amount of hair that falls out, especially after a colour is alarming. Be very careful using this colour and don't ignore the problem, it gets worse! I'm afraid I can not recommend this product at all! It would not let me download shocking photo!”

Helpful Report

Posted 11 months ago

Hi Karen, thank you for taking the time to let us know about your experience with our semi-permanent hair dye. We have reached out to you by email to help, please look out for an email from hello@herbuk.com.

Posted 11 months ago

“The light brown I chose was more like pale purple. It was messy to use. Delivery was speedy but I won't buy again due to the problem with formulation of colours. Brown is not purple. I wanted brown.”

Helpful Report

Posted 1 year ago

Hi there, we are so sorry to hear that our hair dye did not work for you as expected. Please reach out to us by email to hello@herbuk.com so that we can help you and put this right :)

Posted 1 year ago

“Hi I love the product but I used light brown on my hair and it came out too dark what colour would you recommend for a lighter shade”

Helpful Report

Posted 1 year ago

Hi, Thank you very much for taking the time to leave us a review! We will reach out via email to provide some colour advice!

Posted 1 year ago

“So I have purchased some of the bold colours and the lightening kit so far. I would say that the lightener was not good on my scalp and not in all areas but I have very low tox shampoo and it was relatively unprotected in that way. It left my hair quite dry. However I use a protein feed, leave in crème and a hair masque and this works. The colours are easy to use and smell great- again they leave the hair a little dry but I follow with a conditioning treatment. I used to use creative colour maybe a decade ago and had to sleep with hair mayonnaise in to keep it soft, so I don’t think this is all that different but maybe slightly better for the environment. The amount in the lightener is not that much - I needed about 1.5 packets to do my head.”

Helpful Report

Posted 1 year ago

Hi Jazmin, thank you for your review! We are sorry to hear that the lightener kit did not work for your hair. Thank you for sharing your feedback as this is valuable to us. It is great that you did however enjoy using our bold colours :)

Posted 1 year ago

“Hi! I have dyed my hair my whole adult life, but recently I have been experiencing hairloss after using standard commercial haircolor. I am wondering if it would be safe to try Tints of Nature?”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your review. We will reach out via email to assist you further.

Posted 1 year ago

“It’s the first hair dye that hasn’t made my scalp feel irritated and uncomfortable. It’s smells nice. Grey coverage is amazing! The shine 2 weeks later is still making people comment. The colour is really vibrant and fresh. I was my hair a lot and it’s still really looking brand new. I really really impressed, thank you 🙌”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you very much for leaving us such a great review! We are so pleased to hear that you are loving our products, and that people around you are noticing your fresh new colour!X

Posted 1 year ago

“I have used tints of nature permanent dye for years. I have noticed a change lately. Did you change the formula? Last couple of uses my scalp was itchy and my front hairs were kinda gobbled up. Lots of broken fine short hair around my hair line. Thank you for your anticipated response.”

Helpful Report

Posted 1 year ago

Hi MJ, thank you for taking the time to leave us a review. The formula hasn't been changed since August 2022 where we improved the activator. We are sorry to hear you are having some issues, we haven't had any similar reports or made any further changes but please drop us an email at hello@herbuk.com and we can help you get to the bottom of this!

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

“Very, very unhelpful customer service repsonse when my delivery was delivered to a neighbour even though I have instructions on my door requesting that all undeliverable items are returned to depot so another one can be rearranged when I'm home. Initially tried contacting the delivery company DHL through their website but it was futile, no means to talk to anyone apart from the Live Chat which the advisor left before resolving the issue as soon as I explained the issue to him his response was; "But we're not Royal Mail.", which was a ridiculous response because obviously if there are instructions on the the letterbox you'd expect all deliver drivers to apply logic and follow it. As for Tints of Nature when I approached them explaining that I don't really get on well enough with my neighbour for things to be left with them and asked if they could contact the delivery company as I'd had little success to sort when I tried, it was simply a case of sorry to hear about your predicament but we can't do that, why don't you try getting it yourself or asking someone to do so for you. Well Tints of Nature why don't you try to improve your customer care cause you won't be getting my services again, or better still why don't you ask DHL to do respect customers wishes rather than just do what's easiest for them!”

Helpful Report

Posted 1 year ago

As a small company, we take huge pride in the way in which we care for our customers and it's never comfortable to hear that we got it wrong. We are sorry your experience with us has left you feeling this way. We've reviewed the communication between you and our customer care team and feel they did an incredible job of acknowledging the situation, explaining why it has happened and offering a solution to prevent it happening again for future orders. The email specifically said "please do let us know how you get on". Had you replied to this email telling us you had not been successful retrieving your delivery from your neighbour, we would have had no issue with sending your order again. You did not reply, so we assumed (wrongly) that you had managed to successfully resolve the situation. In our constant effort to reduce our environmental impact, we will always explore ways to resolve delivery issues that don't have couriers driving unnecessarily around the place. In this instance, perhaps we underestimated how much you do not get on with your neighbour and the stress it would cause you to interact with them. Given the opportunity, we would have sent your order again. Once again, we are deeply sorry for any stress caused and wish you all the best for the future.

Posted 1 year ago

“Today I tried tint of nature for the first time. Not only did I get an immediate reaction / itch to it, but also it was too watery and kept dripping for the entire while I had it on. Worse, it did not cover the grey properly!! By far the worst experience.. will never do it again.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave us a review. I’m very sorry to hear about your recent experience and a member of our Customer Care team will follow up with you directly via email to assist you further with this matter. In the meantime, we would advise you to visit a healthcare professional if you have any concerns or if your symptoms have not subsided. Please look out for my colleague's email where we can help you in more depth. Many thanks.

Posted 2 years ago

Tints of Nature is rated 4.0 based on 453 reviews