Tile.co.uk Reviews

Name: Tile.co.uk
Address: Brooke Ceramics, Foster street, Hull, East Riding of Yorkshire
Rating: 4.53

4.5 Rating 647 Reviews

88 %

of reviewers recommend Tile.co.uk

4.5

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tile.co.uk:

Suppling designer tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including ceramic and porcelain tiles for bathrooms, showers, hallways and kitchen walls and floors. Plus outdoor porcelain tiles for garden patios and outdoor living spaces.

Visit Website

Phone:

0330 002 0850

Email:

hello@tile.co.uk

Tile.co.uk 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiles arrived quickly and are exactly as pictured. They look fantastic.”

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Posted 2 years ago

“The tile was lovely good quality, unfortunately colour was not suitable”

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Posted 2 years ago

“They haven’t been put up yet but when I do I will post pics. They arrived in good time & well packaged.”

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Posted 2 years ago

“Excellent professional service, only issue was that the cost of delivery exceeded the cost of the tiles.”

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Posted 2 years ago

“Tiles were of good quality, it was a shame they didn't all arrive together as we only ordered three boxes. The first box arrived on a Friday, then the remaining two boxes four days later.”

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Posted 2 years ago

“Palletised large load delivered on time and undamaged - good quality tiles.”

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Posted 2 years ago

“The tiles are beautiful and great quality. The delivery let them down, understandable due to weight and size a pallet service has to be used however numerous tiles were chipped on arrival, the packaging was damaged (to me a clear forklift damage) the courier obviously don't care about this which is a shame it goes back to retailer to solve. Thankfully the service from Tile.co.uk following this was great and the broken tiles were issued out promptly but this did cause a change in our tiling plan and delay on on tiling/ knock on effect to entire bathroom. It is all finished and looks lovely however and I would use again for sure and just hope the courier is more careful next time on picking.”

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Posted 2 years ago

“Excellent product Good delivery Great service thank you Photos are a work in progress, but looking good !”

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Posted 2 years ago

“Apart from slight misreading of how the website processed quantity - it was a pretty flawless service.”

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Posted 2 years ago

“I ordered 18 large tiles for a feature wall in an ensuite & for the floor too. Good service & delivery but a shame that 3 were chipped in the corners. Luckily I managed to use them & hide the edges but a shame that this had happened.”

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Posted 2 years ago

“Really I need a full tile to enable ordering .but I note the tile rust Matt 30 x 60 is limited quantity.”

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Posted 2 years ago

“Overall I am very pleased with the service and quality of tiles. Communication from Tile.co.uk was excellent, website easy to navigate. My only slight niggle is from the courier company. The only communication email I received was on the delivery day less than 2 hours before the pallet of tiles arrived. Luckily my husband was home to take delivery, this is why I am scoring 4 stars instead of 5.”

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Posted 2 years ago

“The tiles were delivered safely with no breakages. We are so pleased with them. We are refitting our kitchen and they look great in our kitchen.”

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Posted 2 years ago

“Tile looked more grey than white, I will have to purchase a whole tile to see it properly”

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Posted 2 years ago

“Great tiles and fast delivery! Only downfall was the delivery, paid £40 for it to be dumped downstairs by a rude delivery man that wouldn't bring them up to my first floor flat! I was left to carry them up a few tiles at a time as they were too heavy for me”

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Posted 2 years ago

“Nothing wrong with the service or the product, however, there was no option for next-day delivery although it says its an option and the chat and telephone went unanswered.”

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Posted 2 years ago

“Samples arrived quickly as did the order and I was able to pick a convenient day for delivery. The tiles are absolutely stunning and were a good price although delivery was expensive so that pushed up the overall cost quite a lot as it was a small order.”

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Posted 2 years ago

“Found the perfect tiles! My only grumble: the grouting had split during transit.”

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Posted 2 years ago

“1st delivery had some broken tiles. These were replaced promptly without quibble. Good company”

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Posted 2 years ago

“Beautiful tiles, safely delivered. Delivery time was slower than some other providers. But everything was correct and high quality.”

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Posted 2 years ago

Tile.co.uk is rated 4.5 based on 647 reviews