TH March & Co. Limited Reviews

Name: TH March & Co. Limited
Rating: 4.92

4.9 Rating 362 Reviews

99 %

of reviewers recommend TH March & Co. Limited

4.9

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TH March & Co. Limited:

Trusted insurance advisors since 1887, it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.

We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.

Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.

Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.

We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it: take a look at what customers are saying about us here. Visit our website now and talk to us about how we can help you!

Visit Website

Phone:

01822 855555

Email:

insurance@thmarch.co.uk

Location:

10-12, Ely Place, London
EC1N 6RY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank TH March for helping me with my insurance. Oliver, Jayde and Nigel has been really helpful very efficient. I would definitely use them again and will recommend to my peers.”

Helpful Report

Posted 2 years ago

Dear Jeganraj We're pleased we were able to be there for you when you needed us, and it's good to hear you found the team really helpful and very efficient. Thank you for recommending us and for taking the time to write a 5-star review on your experience. Kind regards Nat at THM

Posted 2 years ago

“Swift, easy and efficient service. Everything was straight to the point and I would like to Charlotte especially for helping get my weeding ring replaced in the easiest manner possible.”

Helpful Report

Posted 2 years ago

Dear Usama Thank you for taking the time to write about your claim experience. We're delighted you found the service swift, easy, straight to the point and efficient. It's great to hear your wedding ring was replaced in the easiest manner possible thanks to Charlotte and the team. Thank you for the 5-star review. Kind regards Nat at THM

Posted 2 years ago

“Prompt and efficient service. No problems or bickering at all.”

Helpful Report

Posted 2 years ago

Dear Mr Peyton-Welch We are pleased to hear you find our service prompt and efficient, and with no problems or bickering. It is so important for us to strive for such a service when we know we need and want to be there for our customers especially at those times when they really need us. And it's invaluable to have our customers report back that this is the case. Thank you for taking the time to write a 5-star review of your experience. Kind regards Nat at THM

Posted 2 years ago

“Amazing communication and when dealing with the claim they offered incredible help every step of the way in what was a very swift process. Highly recommend!”

Helpful Report

Posted 2 years ago

Dear Kyle We're so pleased you felt the team provided you with incredible help and amazing communication during a difficult time, and made the whole claims process for you very swift. Thank you for recommending us and for taking the time to write such a nice 5-star review about the service you received from us. Kind regards Nat at THM

Posted 2 years ago

“Very good communication, dealt with my claim simply and swiftly. Highly recommend. Thanks to Charlotte especially!”

Helpful Report

Posted 2 years ago

Dear Sarah Thank you for taking the time to provide feedback about your claim experience with us. Charlotte and the team will be delighted that you recommend us. We are pleased you found your claim dealt with simply and swiftly. It's so important that communication is very good during a difficult time like going through an insurance claim so it's great to hear that this was your experience too. Thank you for the 5 stars. Kind regards Nat at THM

Posted 2 years ago

“We pay a very fair annual price and received excellent customer service when we needed it. Fully recommend.”

Helpful Report

Posted 2 years ago

Dear Ross It's great to know you feel you pay a fair insurance price, but especially great to hear you felt the service you receive from us is excellent. We are pleased we were able to be there for you when you needed us. Thank you for recommending us and for taking the time to write a 5-star review. Kind regards Nat at THM

Posted 2 years ago

“I am really impressed with the service from TH March, Jayde Bassett made a devastating situation so much easier to cope with. It was all sorted with no fuss and so efficient, I would hope that I don't have any more claims, but should I be unfortunate, there is no better Company to deal with .”

Helpful Report

Posted 2 years ago

Dear Jean We are sorry to hear about your devastating claim, but are glad we were able to be there to support you when you needed us. It's lovely to hear that you felt Jayde made your claim so much easier to cope with, and that you are impressed with the TH March service. Hearing that you found the claim sorted efficiently and with no fuss truly makes us happy, and this is exactly what we aim to provide every single time. There is no better praise than a customer saying "there is no better company to deal with"! Thank you very much for the 5 star review. Kind regards Nat at THM

Posted 2 years ago

“Excellent service with a recent claim I had. They made the process completely seamless and paid the jeweller direct in a very quick turnaround time.”

Helpful Report

Posted 2 years ago

Thank you for reporting back on your positive claim experience and for giving us a 5-star review. We're so pleased you found the process seamless. Kind regards Nat at THM

Posted 2 years ago

“Special thanks to kym who helped me insure my Rolex watch Very knowledgeable and helpful. Excellent service all round”

Helpful Report

Posted 2 years ago

Dear Judith We appreciate you telling us all about your experience insuring your Rolex watch through us at TH March. It's great to hear you saying you felt our service was excellent, and that you found the team very knowledgeable and helpful. Many thanks for the 5-star review. Kind regards Nat at THM

Posted 2 years ago

“I lost a diamond earring and was devastated expecting the insurance claim to be lengthy and frustrating, but TH March was amazing. I dealt with one member of staff throughout which made everything so much easier and they dealt with the claim really quickly and with no fuss at all. Thanks so much TH March!”

Helpful Report

Posted 2 years ago

Dear Alison Sorry you lost your earring, but we're happy we were able to be there for you when you needed us. We're delighted that you think of us as amazing, and that you found your claim experience easy, quick and without fuss. That's exactly what we aim for every time for our customers. Kind regards Nat at THM

Posted 2 years ago

“Unfortunately I lost an earring which was a bespoke design. TH March dealt with my claim very sensitively and efficiently. They liaised directly with my jeweller who was able to match the stone and create a matching earring. Losing the earring was unsetting but the whole process proceeded seamlessly.”

Helpful Report

Posted 2 years ago

We're delighted to have been there for you when you needed us, and pleased you felt your claim was dealt with sensitively, efficiently and seamlessly. It's great to hear you are happy with your replacement earring. Thank you for taking the time to write a 5 star review. Kind regards Nat at THM

Posted 2 years ago

“THMarch go out of their way to look after clients and tailor their service to the exact needs of the clients”

Helpful Report

Posted 2 years ago

Dear Paola We're delighted you recognise that we go out of our way to look after and tailor our service to clients. It's part of our ethos and we do work hard on this, so it is rewarding to hear such nice feedback. Most of all we're pleased to have been there for you when you needed us. Thank you for taking the time to provide a 5 star review and feedback, which we'll pass on to the team. Kind regards Nat at THM

Posted 2 years ago

“Good value for the money --I like the fact March give you plenty of warning when my insurance is due and there prices are good got my quote from them and not much dearer than last year in all I would say a good all rounder for insurance”

Helpful Report

Posted 2 years ago

“A perfect insurance story -- My beautiful diamond ring, that I purchased in the Caribbean with my inheritance and served as a ‘thank you’ to my Dad and memory of a fabulous holiday, broke. I had had the sense to insure it on return to the U.K. and TH March were so helpful. I took the ring to the jeweller who had given me the U.K. valuation and they quoted for the repair which was forwarded to TH March who accepted and agreed to pay the cost. So, my ring was broken and is now perfectly mended. Trust the power of insurance!”

Helpful Report

Posted 2 years ago

“Excellent sign up process and very easy to provide documentation. Great value for money. Hopefully nothing ever happens to the ring!!”

Helpful Report

Posted 2 years ago

“The web site was easy to navigate and when I did have a question the service that I received over the phone enabled me to complete my transaction smoothly and efficiently.”

Helpful Report

Posted 3 years ago

“I spoke to Kay at THMarch after being recommended by my jeweller re insuring my pieces. She was polite, clear and concise. All correspondence came in good time.”

Helpful Report

Posted 3 years ago

“Superb service. You can tell that TH March really understand their market and everything works wonderfully. Really reassuring for we customers.”

Helpful Report

Posted 3 years ago

“Jewellery insurance --Very helpful and easy to use.”

Helpful Report

Posted 3 years ago

“TH March website is easy to use and they kept me informed every step of the way.”

Helpful Report

Posted 3 years ago

TH March & Co. Limited is rated 4.9 based on 362 reviews