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Thetford Carpet Warehouse Reviews

5.0 Rating 271 Reviews
100 %
of reviewers recommend Thetford Carpet Warehouse
Company Reviews Metrics Info
5.0
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thetford Carpet Warehouse Reviews

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

Write Your review

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Carol
Verified Buyer
“Good service. Always leave my house tidy. Nothing is too much trouble”
Helpful Report
That's exactly what we like to hear Carol, thank you! We do aim to go the extra mile for our customers and hopefully will see you all again when you need some more flooring! Have a great day :)
Roxanne
Verified Buyer
“Friendly, helpful staff in-store and efficient fitter in my home. Very pleased all round”
Helpful Report
Perfect, perfect, perfect! Thanks Roxanne for leaving us a review and for putting business our way. If we can help in the future with anything, just give us a shout! :)
Jo
Verified Buyer
“Top service from start to finish.Thank you”
Helpful Report
We aim to please Jo and thanks for coming back to us with this bedroom carpet. Please give us a call if we can help in the future :)
Emma
Verified Buyer
“Great service, honest, reliable and professional from start to finish.”
Helpful Report
Fantastic feedback, thanks Emma. We like to keep it simple; do what we say we're going to do and get the job in hand done to a high standard. Everyone's a winner and we have happy customers! Mission - complete! ;)
Mr & M
Verified Buyer
“Excellent service and great job. Perfect”
Helpful Report
That's lovely to hear! Thank you, I'll be sure to pass your praise on to our team and hope to see you again soon!
Mrs D
Verified Buyer
“Excellent service. Fitter took great care in fitting the carpet. Would definitely use you again when looking for new flooring.”
Helpful Report
Hi Mrs Deal, thanks for taking the time to leave your thoughts. It's very much appreciated and we do look forward to seeing you again in just under two weeks for your next fitting! :)
Jean &
Verified Reviewer
“Just had new stair carpet fantastic job .lovely people”
Helpful Report
Thank you so much for your kind words, and your business with us recently. (Apologies, it's taken me a while to respond). If we can be of any help in the future, please pop by and see us!
Mr P
Verified Buyer
“Good service”
Helpful Report
All in a days work! thank you for your feedback :)
Mr & M
Verified Buyer
“Helpful when choosing carpets.Efficient when measuring room and Liam did a great job when fitting the carpet and helped move wardrobes back. Thank you all”
Helpful Report
That's lovely to hear and thank you so much for supporting our business in your purchase!
Anonymous
Verified Buyer
“Very pleased with service, very helpful - would recommend.”
Helpful Report
Thank you so much for your positive feedback and your business with us! :)
Neil
Verified Buyer
“Very easy to deal with carpet fitted on the day that was agreed, carpet fitted nicely all looks good.”
Helpful Report
Fantastic Neil! Thanks for your business with us and if we can be of any help in the future, then please give us a tinkle :)
Mrs M
Verified Buyer
“High Standard, Brent did a fantastic job, very pleased and wouldn’t hesitate to recommend.” this is the second time we use them”
Helpful Report
Hi Mrs Miranda, thanks for returning to us and I must say that I LOVE the colour of your new LVT flooring - it looks amazing! We do hope to see you again soon :)
Mrs W
Verified Buyer
“Recently had Thetford Carpet Warehouse lay a room with vinyl flooring . Very pleased with the service and result . Professional service and fitter very kindly worked around a sofa to lay the new flooring thank you”
Helpful Report
That's great to read and I'm glad we sorted the sofa too without causing disruption to the guests at your B&B! Please give us a call if we can be of any more help and we hope to see you again soon!
Tracy
Verified Buyer
“Great service. Carpets fitted beautifully. Left rooms vaccumned and no mess anywhere. Would highly recommend.”
Helpful Report
Hi Tracy, thanks for your five star review! The majority of our business is generated by Word of Mouth and customer happy customer feedback so this is very important to us. We thank you for taking the time to leave your thoughts and we hope to see you again soon!
Philip
Verified Buyer
“I got quotes form different carpet fitters etc. and chose TCW because they were the most competitive for the overall price (carpets, vinyl and fitting). I am glad I chose them, great service and high quality fitting job. I would recommend this company to anyone for any job, large or small”
Helpful Report
Thank you Philip for your business with us and your positive feedback, we are glad that you chose us too! We do hope to see you again soon :)
Mr B
Verified Buyer
“Very helpful and friendly staff. The installation was professional and efficient. We were very impressed with the result.”
Helpful Report
That's fantastic to read Mr Boone. We are pleased that you are so happy! We do strive to deliver high standards across all aspects of our business and if we can be of any help in the future, please give us a call!
Anonymous
Verified Buyer
“Excellent customer service”
Helpful Report
Thankyou so much, and we do hope to see you again soon!
B E
Verified Buyer
“What a totally brilliant experience at this amazing company. I would recommend getting all your carpets etc here. Such a refreshing change to get such fantastic personalised and friendly service but in a totally professional manner. We will definitely buy all our carpets from Thetford Carpet Warehouse in future. Thanku”
Helpful Report
Ahh that's great Mrs Cook, and it was lovely to speak with you also! We do look forward to seeing you again for any of your artificial grass or flooring needs! :)
Oli
Verified Buyer
“Very happy with the quality of work. Only improvement would have been to vacuum once finished so rooms were all ready, believe this has been done after previous fitting.”
Helpful Report
Hi Oli, thanks for you feedback. It's always very helpful! :)
Loraine
Verified Buyer
“Wouldn't go anywhere else for carpets. Staff lovely helpful and accomodating. Good prices for great carpets. Thank you for being so clean and tidy when you fitted my stair carpet.”
Thetford Carpet Warehouse 5 star review on 18th April 2019
Helpful Report
Hi Loraine, thanks so much for your business with us and for uploading a photo! It's great as I don't often get the see the finished article :) We are so glad that you are happy and we do hope to see you again soon!
Thetford Carpet Warehouse is rated 5.0 based on 271 reviews
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