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Thetford Carpet Warehouse Reviews

5.0 Rating 271 Reviews
100 %
of reviewers recommend Thetford Carpet Warehouse
Company Reviews Metrics Info
5.0
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thetford Carpet Warehouse Reviews

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Sara
Verified Buyer
“Superb service as always.”
Helpful Report
Mike
Verified Buyer
“Excellent service. They troops were quick and efficient, answered all my queries and the job was first class. I have no hesitation in recommending Carpet Warehouse to everyone.”
Helpful Report
Lindsay
Verified Buyer
“Great fast service from Brett Gemma and fitters. Would highly recommend. These guys know their stuff.”
Helpful Report
Sarah
Verified Buyer
“Simply can’t rate this company high enough. Great advice, professionalism and service throughout the process and finished to perfection. Outstanding.”
Helpful Report
Matt
Verified Buyer
“I have been working with Thetford Carpet Warehouse through my business and also using them personally for years, they are very professional and always go that extra mile to make sure the customer is happy, they are always willing to offer advice and recommendations to make sure the end result is practical, functional but above all looks fantastic. Keep up the good work guys.”
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Mr And M
Verified Buyer
“Brilliant .a credit to professional company”
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Jodie
Verified Buyer
“Very friendly and professional service would highly recommend Thetford carpet warehouse 100%”
Helpful Report
Mrs O
Verified Buyer
“Thank you for a brilliant job of fitting flooring in kitchen,many thanks ,”
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Mr B
Verified Buyer
“Great choice service and quality very pleased with result we love our new bedroom carpet and will be using them for rest house in the future”
Helpful Report
Julie
Verified Buyer
“Fantastic service. Reliable and prompt. Great communication. Will definitely use again. Thanks”
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Pat
Verified Buyer
“Arrived on time, did what we asked without any drama, very pleased with the end result. Thank you.”
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Tom H
Verified Reviewer
“Gemma and Brett are excellent we highly recommend them for all your flooring needs, they managed to fit us in on a tight schedule and carpeted our whole 4 bedroom house with quality carpets and finished it to an excellent standard. Thanks Tom and Emily”
Helpful Report
Alec
Verified Buyer
“Excellent staff, with good products and after care.”
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Shaynie
Verified Buyer
“Absolutely brilliant service. Friendly gentlemen that came to fit it and I love my new carpet in my lounge.”
Thetford Carpet Warehouse 5 star review on 5th August 2019
Helpful Report
Looks amazing Shaynie! Thanks for your business, your review and your photo! Love this colour :)
Clive
Verified Buyer
“Great customer service.”
Helpful Report
John
Verified Reviewer
“We have just had a new staircarpet fitted and vinyl laid in the bathroom and are thrilled with the quality of product and high standard of fitting. Thetford Carpet Warehouse are an excellent company to deal with; we found them extremely helpful, employing top quality fitters. We found the Company on the Internet and were more than happy to use a local family run business.”
Helpful Report
Hi John thanks for taking the time in leaving us such a lovely review. We're pleased that you were happy with the quality or service and products we supply and do hope to see you again soon!
Damian
Verified Reviewer
“Sorry for the rather late review but just wanted to say what a fantastic company and service we received recently when looking for carpet. This was for my daughter who was moving into a new house and at short notice they fitted us in. Great price .... even better service. if your in the market for new flooring or carpet then before you do anything make sure you give these guys a try.”
Helpful Report
It's ok Damian, I'm only just catching up to reply to our ratings too! Thanks for getting round to it for us, it's much appreciated as I know you are evry busy at Pure Vehicle Leasing, which is great. Hope you see you again soon!
Michael
Verified Buyer
“We are very pleased with the carpet and underlay and vinyl. It all looks and feels luxurious at a very good price. The carpet fitters were very skillful and efficient and did the job within our tight timescales. One slight problem is that we requested an area of black doormat by the front door but this did not make it on to the quote, and we did not notice that it was missing.”
Helpful Report
Hi Michael, thanks for your feedback and I'm sorry to hgear the matting didn't make it onto our estimate! Please let us know if this is something that yo'd like us to price for at a later date and we'll be more than happy to do this for you. We hope to see you again soon!
Angela
Verified Buyer
“We have recently had a grey wood effect flooring laid in our en-suite, bathroom and third bedroom so the girls can dance. We are so pleased with the look and the girls are just so happy they are now ‘spinning around’ can’t wait to have the rest carpeted. Would highly recommend as Brett and Gemma have been so accommodating doing a few rooms at a time to create less chaos with three girls.”
Thetford Carpet Warehouse 5 star review on 25th June 2019 Thetford Carpet Warehouse 5 star review on 25th June 2019 Thetford Carpet Warehouse 5 star review on 25th June 2019 Thetford Carpet Warehouse 5 star review on 25th June 2019
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I absolutely love this vinyl Angela. It's great to see products once they're fitted as they look so different to being on the roll! Thanks for taking the time in sending this photos and your review and of course your business with us! We do hope to see you again soon :)
Ken
Verified Buyer
“The carpet was laid quickly and efficiently. It is soft and spongy to walk on. Lovely feel underfoot.”
Helpful Report
That's brilliant to hear Ken. We're pleased that you're happy with your new carpet and we do look forward to seeing you again soon!
Thetford Carpet Warehouse is rated 5.0 based on 271 reviews
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