Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 268 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 268 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional & friendly. Did a great job!”

Helpful Report

Thanks Denise for your business with us, please let us know if we can be of any help in the future! :)

“I cannot recommend Thetford Carpets enough. Having put off having most of my house recarpeted (for perceived budget and logistical reasons - a large corner sofa that had to remain in situ for one) for five years, I finally bit the bullet and decided that I wanted to go local/independent. I am so glad I did. From the moment I made the initial phone call, I had nothing but friendly, helpful and speedy service. Nothing was too much trouble. Their experience chose my carpet for me - their thoughts on what I was after following the initial visit were actually spot on! The first carpet they suggested turned out to be the exact perfect one in colour and finish. They kept to my budget, lifted and disposed of all my existing flooring, including some very tired laminate, dealt with that awkward sofa and left the place beautifully carpeted, expertly fitted, and spotless. So, I couldn't be happier, and would unhesitatingly recommend Thetford Carpets to anyone. The best new carpet experience I have ever had (and I haven't had bad ones!)”

Helpful Report

HI Beverly, thanks so much for your confidence in us when changing your flooring. We understand that it can be a massive upheaval for anyone and glad that everything was seamless for you but moreso that you love your new carpets! Enjoy and thanks for supporting our business :)

“We were very pleased with the service and advice at the shop, the fitter was also very professional and tidy”

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That's lovely to hear Mrs Vale! It's always great when customers come back to see us :) Thanks for your business once again, it's much appreciated!

“Friendly and knowledgeable staff with great quality carpets that are affordable. The underlay really makes the difference to the overall feel and we couldn't be happier, so much so, Thetford Carpet Warehouse are working through all the rooms in our house as their carpets are exceptional with every care taken on fitting too! Highly recommend their services!”

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Hi Melanie, thanks for a lovely review. Glad you love your new carpets and apologies if they've had an unplanned snowball effect working through your house.... see you next week for your bedroom! lol

“Professional efficient family run business affordable prices great variety Top Marks”

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Wow what a tranformation! Thanks so much for the photos Madeline. It's always great to see - especially before snaps too! Please give us a call if you need anything in the future and thanks for your business with us :)

“We always use Gemma and Brett For us and the family’s carpets Great service 5star job Well done”

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“We would like to thank Gemma for great service it's our 3rd time using this family business and also Dave the carpet fitter great job”

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Thanks so much for returning to us and supporting our business! If we can be of any help in the future, please do give us a call :)

“Can’t thank Brett, Gemma and their team enough. They are friendly, punctual and their service is second to none. We would highly recommend this brilliant family business to anyone.”

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“The very best I was so pleased with the service I received from start to finish ended up having the whole house done.”

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“Very pleased indeed. Helpful advice and huge choice. Prompt and professional service. AM. Mallow Road.”

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“Brilliant, friendly and professional service from start to finish. You get the extra care from a long-standing family business. Flooring and fitting top quality. No mess and great value. Can’t recommend Carpet Warehouse enough. Five stars ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

“Always a very friendly customer service and brilliant carpets fitted. Previously had problems with another local company - we will only ever use Thetford Carpet Warehouse now and would highly recommend them to everyone!”

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“Couldn’t be more pleased with product and service.”

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“Excellent Company. Nice friendly staff, always ready to help. 10/10”

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“The service was excellent and my new floor looks fantastic”

Thetford Carpet Warehouse 5 star review on 23rd June 2022

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“After being let down for carpet measure and fitting by a well known company we went to Thetford Carpet Warehouse. Best decision we made. Service was first class from all the team. Nothing was too much trouble. Prices reasonable. I would definitely recommend going here for your flooring I am so pleased with the results. Well done Thetford Carpet Warehouse.”

Helpful Report

“It's the first time I have used Thetford Carpet Warehouse, the prices are good, and the fitter was quick, and his work could not be faulted. I would certainly recommend them and defiantly use them again.”

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“The carpet was ordered on a Tuesday and fitted perfectly on the Thursday. Thank you.”

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“friendly n helpful,on time n best prices in town defo recommend this shop”

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“I am thrilled with my carpets and kitchen floor from Thetford Carpet Warehouse. A great improvement to my house. The service from Brett and Gemma and the carpet layers was excellent. I was dreading the upheaval but everything went well and the experience was not at all stressful.”

Helpful Report

Thetford Carpet Warehouse is rated 5.0 based on 268 reviews