Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 260 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a stair carpet and vinyl fitted in my hall and bathroom by Carpet Warehouse. I am delighted with my purchases and the fitting of them. I found all the staff at the showroom helpful, knowledgeable and professional. The fitters were polite and tidy whilst carrying out their work. I would have no hesitation in recommending Carpet Warehouse to anyone looking for a local, family business offering a personal and friendly service.”

Thetford Carpet Warehouse 5 star review on 26th June 2017

Helpful Report

Hi Lois, thanks so much for sending us pictures! I love seeing something a bit different, it all looks great! Thanks so much for your business and if we can be of any help in the future please do not hesitate to contact us :)

“Great service and over the moon with my carpet looks fab”

Helpful Report

Hi Eileen, glad you love your new flooring! If we can help at all in the future, please give us a shout :)

“Amazing service: organised, quick, polite and cleaned up brilliantly when finished. I highly recommend this company and their employees. Great job very well done, thank you”

Thetford Carpet Warehouse 5 star review on 18th March 2017

Helpful Report

Such lovely compliments Mr Allison, thank you :) If we can be of service in the future, please do not hesitate to give us a call!

“Very pleased with my new carpet nicely fitted ,cat loves it sleep all night in the corner and don't sleep in his bed any more. I am very pleased with it H Edwards”

Helpful Report

Ha ha Hazel, I'm glad that your cat loves your new carpet too - we aim to please! :)

“Our experience at Thetford Carpet Warehouse was positive. The staff were efficient, friendly and professional when ordering, measuring and most important laying of the carpet. We would highly recommend them if you looking for good service when you need new flooring at competitive prices. Two very satisfied customers. Sam and Cathy Parker”

Helpful Report

Hi Sam and Cathy, thanks for such a lovely review and for your business with us recently. We hope you are enjoying your new carpet and if you need anything in the future, please give us a call :)

“Very accommodating and patient with my requirements”

Helpful Report

“Really happy with service provided and they are so happy to help you. They got keys before we moved in front the estate agents and mesured the floor and gave us a quote. I will use thetford carpet warehouse again in the future”

Helpful Report

“Brett, Gemma and all the team offer a great service. They are friendly, helpful but most of all professional. We have had carpets, Vinyl flooring and furniture from Thetford Carpet Warehouse and each individual purchase has met all expectations. We will certainly be back in the near future and recommend you highly to family and friends.”

Helpful Report

“Thetford Carpet Warehouse fitted our new house, carpet to first floor and luxury vinyl tiles throughout the ground floor. from our very meeting through to the completion we could not have been in more caring, professional and dedicated hands. If you are looking for a fantastic company, wide choice of products at affordable prices - look no further, you have found it with Thetford Carpet Warehouse. We were so please we bought several items of living room and bedroom furniture too and would not hesitate to return when we are next looking to furnish our house. 5 Star - excellent service. Barry & Lorraine Spencer - Brandon.”

Helpful Report

Hi Barry, thanks for such a glowing review and of course for your business with us! We are glad that you and Lorraine managed to enjoy a Christmas in your new home and we look forward to seeing you soon.

“Thetford Carpet Warehouse enjoys a highly deserved reputation throughout many areas of Norfolk and Suffolk. For this reason, we visited their showroom and were immediately impressed by their friendly welcome and interest in our enquiry. Following a prompt visit to provide carpet estimates for various parts of our home, we had no hesitation in placing our order with Thetford Carpet Warehouse. Subsequently, the fitters arrived exactly as arranged and completed an excellent job. As a result of our dealings with Brett and Gemma, together with their fitters, we have been delighted to return to them with additional worders and look forward to the imminent completion of the next phase of our carpet needs. Appreciative thanks to Gemma, Brett, Liam, David and James for their excellent service, care and attention to detail. Sheila and David”

Helpful Report

Hi David, many thanks for your lovely feedback, it's been a pleasure working with you and Sheila and I'm confident that your next phase of installation will look equally as great as your first! We look forward to seeing you soon (and I hope your shopping was successful today!)

Thetford Carpet Warehouse is rated 5.0 based on 260 reviews