Thetford Carpet Warehouse Reviews

4.96 Rating 161 Reviews
100% of reviewers recommend Thetford Carpet Warehouse

About Thetford Carpet Warehouse: We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

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Phone:
01842 760598

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
Customer Service
communication channels
Live Chat, Email, Telephone
5
Shaynie
"Absolutely brilliant service. Friendly gentlemen that came to fit it and I love my new carpet in my lounge."
5
Angela
"We have recently had a grey wood effect flooring laid in our en-suite, bathroom and third bedroom so the girls can dance. We are so pleased with the look and the girls are just so happy they are now ‘spinning around’ can’t wait to have the rest carpeted. Would highly recommend as Brett and Gemma have been so accommodating doing a few rooms at a time to create less chaos with three girls."
"Wouldn't go anywhere else for carpets. Staff lovely helpful and accomodating. Good prices for great carpets. Thank you for being so clean and tidy when you fitted my stair carpet."
"Arrived on time, did what we asked without any drama, very pleased with the end result. Thank you."
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"Gemma and Brett are excellent we highly recommend them for all your flooring needs, they managed to fit us in on a tight schedule and carpeted our whole 4 bedroom house with quality carpets and finished it to an excellent standard. Thanks Tom and Emily"
"Excellent staff, with good products and after care."
"Absolutely brilliant service. Friendly gentlemen that came to fit it and I love my new carpet in my lounge."
Looks amazing Shaynie! Thanks for your business, your review and your photo! Love this colour :)
"We have just had a new staircarpet fitted and vinyl laid in the bathroom and are thrilled with the quality of product and high standard of fitting. Thetford Carpet Warehouse are an excellent company to deal with; we found them extremely helpful, employing top quality fitters. We found the Company on the Internet and were more than happy to use a local family run business."
Hi John thanks for taking the time in leaving us such a lovely review. We're pleased that you were happy with the quality or service and products we supply and do hope to see you again soon!
"Sorry for the rather late review but just wanted to say what a fantastic company and service we received recently when looking for carpet. This was for my daughter who was moving into a new house and at short notice they fitted us in. Great price .... even better service. if your in the market for new flooring or carpet then before you do anything make sure you give these guys a try."
It's ok Damian, I'm only just catching up to reply to our ratings too! Thanks for getting round to it for us, it's much appreciated as I know you are evry busy at Pure Vehicle Leasing, which is great. Hope you see you again soon!
"We are very pleased with the carpet and underlay and vinyl. It all looks and feels luxurious at a very good price. The carpet fitters were very skillful and efficient and did the job within our tight timescales. One slight problem is that we requested an area of black doormat by the front door but this did not make it on to the quote, and we did not notice that it was missing."
Hi Michael, thanks for your feedback and I'm sorry to hgear the matting didn't make it onto our estimate! Please let us know if this is something that yo'd like us to price for at a later date and we'll be more than happy to do this for you. We hope to see you again soon!
"We have recently had a grey wood effect flooring laid in our en-suite, bathroom and third bedroom so the girls can dance. We are so pleased with the look and the girls are just so happy they are now ‘spinning around’ can’t wait to have the rest carpeted. Would highly recommend as Brett and Gemma have been so accommodating doing a few rooms at a time to create less chaos with three girls."
I absolutely love this vinyl Angela. It's great to see products once they're fitted as they look so different to being on the roll! Thanks for taking the time in sending this photos and your review and of course your business with us! We do hope to see you again soon :)
"The carpet was laid quickly and efficiently. It is soft and spongy to walk on. Lovely feel underfoot."
That's brilliant to hear Ken. We're pleased that you're happy with your new carpet and we do look forward to seeing you again soon!
"Good service. Always leave my house tidy. Nothing is too much trouble"
That's exactly what we like to hear Carol, thank you! We do aim to go the extra mile for our customers and hopefully will see you all again when you need some more flooring! Have a great day :)
"Friendly, helpful staff in-store and efficient fitter in my home. Very pleased all round"
Perfect, perfect, perfect! Thanks Roxanne for leaving us a review and for putting business our way. If we can help in the future with anything, just give us a shout! :)
"Top service from start to finish.Thank you"
We aim to please Jo and thanks for coming back to us with this bedroom carpet. Please give us a call if we can help in the future :)
"Great service, honest, reliable and professional from start to finish."
Fantastic feedback, thanks Emma. We like to keep it simple; do what we say we're going to do and get the job in hand done to a high standard. Everyone's a winner and we have happy customers! Mission - complete! ;)
"Excellent service and great job. Perfect"
That's lovely to hear! Thank you, I'll be sure to pass your praise on to our team and hope to see you again soon!
"Excellent service. Fitter took great care in fitting the carpet. Would definitely use you again when looking for new flooring."
Hi Mrs Deal, thanks for taking the time to leave your thoughts. It's very much appreciated and we do look forward to seeing you again in just under two weeks for your next fitting! :)
"Just had new stair carpet fantastic job .lovely people"
Thank you so much for your kind words, and your business with us recently. (Apologies, it's taken me a while to respond). If we can be of any help in the future, please pop by and see us!
"Good service"
All in a days work! thank you for your feedback :)
"Helpful when choosing carpets.Efficient when measuring room and Liam did a great job when fitting the carpet and helped move wardrobes back. Thank you all"
That's lovely to hear and thank you so much for supporting our business in your purchase!
"Very pleased with service, very helpful - would recommend."
Thank you so much for your positive feedback and your business with us! :)
Thetford Carpet Warehouse is rated 4.96 based on 161 reviews