Thetford Carpet Warehouse Reviews

4.96 Rating 167 Reviews
100 %
of reviewers recommend Thetford Carpet Warehouse
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
Customer Service
communication channels
Live Chat, Email, Telephone
queries resolved in
Under an hour
Read Thetford Carpet Warehouse Reviews

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

Write Your review

Tell us how Thetford Carpet Warehouse made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I have been working with Thetford Carpet Warehouse through my business and also using them personally for years, they are very professional and always go that extra mile to make sure the customer is happy, they are always willing to offer advice and recommendations to make sure the end result is practical, functional but above all looks fantastic. Keep up the good work guys.
Helpful Report
Brilliant .a credit to professional company
Helpful Report
Very friendly and professional service would highly recommend Thetford carpet warehouse 100%
Helpful Report
Thank you for a brilliant job of fitting flooring in kitchen,many thanks ,
Helpful Report
Great choice service and quality very pleased with result we love our new bedroom carpet and will be using them for rest house in the future
Helpful Report
Fantastic service. Reliable and prompt. Great communication. Will definitely use again. Thanks
Helpful Report
Arrived on time, did what we asked without any drama, very pleased with the end result. Thank you.
Helpful Report
Gemma and Brett are excellent we highly recommend them for all your flooring needs, they managed to fit us in on a tight schedule and carpeted our whole 4 bedroom house with quality carpets and finished it to an excellent standard. Thanks Tom and Emily
Helpful Report
Excellent staff, with good products and after care.
Helpful Report
Absolutely brilliant service. Friendly gentlemen that came to fit it and I love my new carpet in my lounge.
Helpful Report
Looks amazing Shaynie! Thanks for your business, your review and your photo! Love this colour :)
Great customer service.
Helpful Report
We have just had a new staircarpet fitted and vinyl laid in the bathroom and are thrilled with the quality of product and high standard of fitting. Thetford Carpet Warehouse are an excellent company to deal with; we found them extremely helpful, employing top quality fitters. We found the Company on the Internet and were more than happy to use a local family run business.
Helpful Report
Hi John thanks for taking the time in leaving us such a lovely review. We're pleased that you were happy with the quality or service and products we supply and do hope to see you again soon!
Sorry for the rather late review but just wanted to say what a fantastic company and service we received recently when looking for carpet. This was for my daughter who was moving into a new house and at short notice they fitted us in. Great price .... even better service. if your in the market for new flooring or carpet then before you do anything make sure you give these guys a try.
Helpful Report
It's ok Damian, I'm only just catching up to reply to our ratings too! Thanks for getting round to it for us, it's much appreciated as I know you are evry busy at Pure Vehicle Leasing, which is great. Hope you see you again soon!
We are very pleased with the carpet and underlay and vinyl. It all looks and feels luxurious at a very good price. The carpet fitters were very skillful and efficient and did the job within our tight timescales. One slight problem is that we requested an area of black doormat by the front door but this did not make it on to the quote, and we did not notice that it was missing.
Helpful Report
Hi Michael, thanks for your feedback and I'm sorry to hgear the matting didn't make it onto our estimate! Please let us know if this is something that yo'd like us to price for at a later date and we'll be more than happy to do this for you. We hope to see you again soon!
We have recently had a grey wood effect flooring laid in our en-suite, bathroom and third bedroom so the girls can dance. We are so pleased with the look and the girls are just so happy they are now ‘spinning around’ can’t wait to have the rest carpeted. Would highly recommend as Brett and Gemma have been so accommodating doing a few rooms at a time to create less chaos with three girls.
Helpful Report
I absolutely love this vinyl Angela. It's great to see products once they're fitted as they look so different to being on the roll! Thanks for taking the time in sending this photos and your review and of course your business with us! We do hope to see you again soon :)
The carpet was laid quickly and efficiently. It is soft and spongy to walk on. Lovely feel underfoot.
Helpful Report
That's brilliant to hear Ken. We're pleased that you're happy with your new carpet and we do look forward to seeing you again soon!
Good service. Always leave my house tidy. Nothing is too much trouble
Helpful Report
That's exactly what we like to hear Carol, thank you! We do aim to go the extra mile for our customers and hopefully will see you all again when you need some more flooring! Have a great day :)
Friendly, helpful staff in-store and efficient fitter in my home. Very pleased all round
Helpful Report
Perfect, perfect, perfect! Thanks Roxanne for leaving us a review and for putting business our way. If we can help in the future with anything, just give us a shout! :)
Top service from start to finish.Thank you
Helpful Report
We aim to please Jo and thanks for coming back to us with this bedroom carpet. Please give us a call if we can help in the future :)
Great service, honest, reliable and professional from start to finish.
Helpful Report
Fantastic feedback, thanks Emma. We like to keep it simple; do what we say we're going to do and get the job in hand done to a high standard. Everyone's a winner and we have happy customers! Mission - complete! ;)
Thetford Carpet Warehouse is rated 4.96 based on 167 reviews