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Thetford Carpet Warehouse Reviews

5.0 Rating 270 Reviews
100 %
of reviewers recommend Thetford Carpet Warehouse
Company Reviews Metrics Info
5.0
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thetford Carpet Warehouse Reviews

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Mrs B
Verified Buyer
“A very helpful company that usually has just what you want and can arrange fitting to a good standard.”
Helpful Report
Thanks Mrs Bill, it's always a pleasure to see you :)
Ross
Verified Buyer
“10/10 services for start to finish very helpful and a great price”
Helpful Report
Brilliant Ross, glad we got the finishing touch to your bedroom done for you and I hope it looks amazing! ☺️ Thanks for your business with us!
Hi Ross, thanks so much for your business with us and I'm glad we had something to get your bedroom completed! We hope to see you again soon :)
Emily
Verified Buyer
“We are extremely pleased with the quality of the carpet. We also very happy with the customer care we received and the fitters were brilliant. Would deffo use again.”
Helpful Report
Hi Emily, you did choose a beautiful carpet! A best seller for us and it so soft and fluffy ☺️ Please just give us a shout if we can ge of any help in the future and we hope to see you again soon!
Anonymous
Verified Buyer
“Excellent advice and assistance when ordering carpets prompt visit with quote immediately. Although they were busy we got a fitting quickly and excellent fitter. Excellent all round”
Helpful Report
Hi there and thanks so much for your feedback! Were so happy that everything was excellent and prompt from ordering to installation and I do hope that we’ll see you again soon ☺️ May I ask what we could’ve done better to gain a five star review from yourself? We do work hard for our five star feedback and its always taken on board and much appreciated! Look forward to gearing from you soon!
Mrs S
Verified Buyer
“We can’t thank you enough, you’re a lovely family business who are so helpful & friendly, you’ve a great selection to choose from, very reasonable prices & the fitting is excellent, so glad to have found you😊”
Helpful Report
Thank you so much for taking time to review us Mrs Shuttleworth, we do try our best to go the extra mile and get all the right boxes ticked with our customers! If there's anything you may need in the future, please do not hesitate to contact us :)
Rebecca
Verified Buyer
“Brilliant service. All our flooring looks great 👍🏻”
Helpful Report
That's great Rebecca... you'll be glad to see the back of us now you're all done! Thanks for your business with us and hope to see you again soon :)
Sally
Verified Buyer
“What a lovely experience I have had with Thetford Carpet Warehouse. From initial visit and quote through to fitting and finish it was problem free. Communication was great and everything was managed in a safe and effective way given the pandemic circumstances. I'm so pleased with the finish of the work and the vinyl product quality. It was a competitive fair price and the fitters left everything pristine. The whole downstairs of my home looks amazing and it's so nice to step through the front door now. I shall be going back to Thetford Carpet Warehouse again for the upstairs in the future!”
Helpful Report
What a lovely review, thanks so much Sally! I do apologise it's taken a while for me to respond! We're so happy that you love your new flooring and that you've been very happy with the service that we delivered to you. Please do give us a call if we can be of any help in the future! :)
Kim
Verified Buyer
“Brilliant, from sales to fitting, would not use anyone else, so happy thank you Brett and Gemma.”
Helpful Report
That's lovely Kim, thanks you so much for your business with us :) If there is anything you need in the future, please just give us a shout!
Lisa
Verified Buyer
“Super helpful and friendly service as always .”
Helpful Report
Brilliant Lisa, that's what we like to hear! Hope to see you again soon and thanks for your business with us :)
Christine
Verified Buyer
“Would thoroughly recommend. Did a brilliant job laying our carpet even moved a very heavy unit for us”
Helpful Report
Janet B
Verified Reviewer
“So pleased with my new carpet on my Hall Stairs and Landing plus vinyl in the Bathroom. Excellent customer service from Brett and Gemma and outstanding service from the fitters. Would thoroughly recommend Thetford Carpets. Good job guys.”
Helpful Report
Mr F
Verified Buyer
“Excellent choice and great advise. We booked a date as we were decorating and called to ask if they could bring it forward which they did with no issue. The fitter was great, came on time and the finished job was excellent. I have used them for a other floors and they have always been excellent.”
Thetford Carpet Warehouse 5 star review on 5th February 2020
Helpful Report
Janet
Verified Buyer
“I found the whole process of choosing my carpet to the fitting of it a pleasure with Thetford Carpet Warehouse, great choice of carpet, and the fitter Tom was excellent, amazing job and incredibly clean and tidy. Thank you so much.”
Helpful Report
Jasmine
Verified Buyer
“Lovely friendly service, flooring in my bedrooms look fab. Just ordered some carpet for my stairs and landing too ! Thankyou very much”
Helpful Report
Mrs P
Verified Buyer
“Really helpful. Fantastic service. Turn up on time. Really pleased with carpet. Would highly recommend.”
Helpful Report
Mrs K
Verified Buyer
“Great experience from start to finish. Gemma was lovely on the phone at initial enquiry and arranged for a home visit as I was unable to get to the showroom. Brett was really helpful at the visit and I received a competitive quote promptly. Fitting was arranged within tight timescales and the finished product looks great. Wouldn't have changed and thing and won't be going anywhere else in future for our flooring. Thank you guys”
Helpful Report
Mrs W
Verified Buyer
“Very pleased with service and carpet, thank you”
Helpful Report
Raymond R
Verified Reviewer
“Have used T.C.W before, excellent customer service very helpful and friendly. We have just had our stairs and landing carpeted wonderful job by Tom the fitter, will definitely use them again and highly recommend them to anyone looking to buy carpets.”
Helpful Report
Anonymous
Verified Buyer
“Very pleased with the service, All fitters where very clean and tidy and very friendly”
Helpful Report
Sara
Verified Buyer
“Superb service as always.”
Helpful Report
Thetford Carpet Warehouse is rated 5.0 based on 270 reviews
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