Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 267 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

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“Fantastic service even in a pandemic, ordered on Thursday delivered and laid on Monday. Liam was was professional and done an amazing job. Wouldn’t hesitate to recommend this company 100%”

Helpful Report

Ahh that's lovely Julie, thank you so much for taking the time to leave a great review. It is very much appreciated and if we can help at all in the future, please do get in touch! :)

“The quality of the workmanship was quite ridiculous, I was a building surveyor for forty years and never, ever had work done to this standard, it is as good as perfect as you can get, I am still trying to find a fault with it. The guy doing the fitting was a really nice chap and the whole process was seamless from start to finish , absolutely amazing. Top company.”

Thetford Carpet Warehouse 5 star review on 5th March 2021

Helpful Report

Oh my goodness, I nearly had a heart attach when I started to read your review Kevin! lol Thanks so much, that did make me chuckle (once I'd started breathing again!) Glad you love your new kitchen floor and please do give us a shout if there's anything we can help with in the future :)

“Perfect, professional and covid safe.. Thanks for all your help”

Helpful Report

“Always go to thetford carpet warehouse for our carpets/vinyl from the start of the quote to the final finish is always a really good service 100% recommend them a lovely family run business 😁😁”

Helpful Report

“Thank you once again for the fabulous service, from initial contact through to laying the carpet today. The room looks fabulous and we are delighted with the result. Looking forward to contacting you again in the new future. A lovely, friendly, reliable family company.”

Helpful Report

Thanks so much for your review Bev and your business with us! We're so happy that you're happy and look forward to seeing you again soon :)

“A very nice carpet fitter came to fit a very nice carpet in my lounge and made a very good job of it. I encourage you to use TCW for your flooring needs - you will not be disappointed.”

Thetford Carpet Warehouse 5 star review on 16th December 2020

Helpful Report

Thanks Pat for your business with us, and taking the time to review and send us a photo too! Beautiful colour and such a great carpet! We do hope to see you again in the future :)

“I'm so glad that I decided to get my flooring from these guys,from showroom to being fitted they went the extra mile to make me happy”

Helpful Report

Hi Toni, thanks for your business with us and we're so pleased that we finally got it all completed for you! Enjoy your new floors... they look amazing!

“Only a staircase to carpet but a fabulous job has been done with excellent service from all your staff. Thank you!”

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“Quality, friendly service I would recommend this company to one and all”

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“Amazing service from Brett & Gemma. From helping us choose with an out of hours service, to an outstanding fitting of both carpets and LVT all in the agreed timescale and at a great price. Thank you so much, will of course be having more flirting from you soon. 👍🏼👏🏻😁”

Helpful Report

“Gemma at TCW was so friendly and helpful and gave me a brilliant recommendation for carpets throughout my home. Very good customer service throughout and I’m exceptionally happy with the quality of the carpets too, would definitely recommend! The carpet fitters that came did a great job too!”

Thetford Carpet Warehouse 5 star review on 21st November 2020

Helpful Report

Hi Vicki your new carpets look amazing and your lounge very cosy :) Thanks for your positive review and your business with us. We hope to see you again soon!

“Very pleased”

Helpful Report

That's great to hear Sally, we are pleased that you're pleased! We hope to see you again soon :)

“Very good service, lots of contact with me to arrange the fitting during these difficult times and lovely carpet that has been fitted superbly. Very impressed and would use TCW again.”

Helpful Report

Hi Simon, thanks so much for your business with us and it's great to hear that you'd come back for more flooring! Thanks again for your support and we do hope to see you again soon :)

“Fab fab fab”

Helpful Report

Hi Abby, thank you, thank you, thank you! Please do get in touch should you need any flooring in the future and we do look forward to seeing you again soon!

“Very happy with the service. From selection and estimate through to fitting was thoroughly satisfactory. Moving furniture and lifting existing carpet was beyond us, but the company offered this service which we happily paid extra for. In fact, we went out and left the fitters indoors completing the job. No problem.”

Helpful Report

Hi Mr and Mrs Youngs, thank you so much for taking the time to review your experience with us and of course your business! We do hope we can be of help in the future for any other flooring needs you may have!

“Very pleased with our new carpet! Whole experience very easy, would definitely recommend 😀”

Helpful Report

That's fab Lisa, thank you! And thanks for your business with us. It's very much appreciated and we do hope to see you again soon :)

“An amazing service. We had a lot of carpet requirements but the advice given was second to none. Underfloor heating was taken into account and our budget requirements were carefully considered. The fitting service and scheduling was fantastic as we had several dates to schedule around. Carpet care advice was also given and we have made sure our office chairs have mats to prevent extra wear and tear. We will definitely recommend and use again.”

Helpful Report

Ahhh thanks Tammy, I hope that you are now settled and all of your works completed. If we can be of any help in the future, please just give us a call!

“A very helpful company that usually has just what you want and can arrange fitting to a good standard.”

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Thanks Mrs Bill, it's always a pleasure to see you :)

“10/10 services for start to finish very helpful and a great price”

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Brilliant Ross, glad we got the finishing touch to your bedroom done for you and I hope it looks amazing! ☺️ Thanks for your business with us!

Hi Ross, thanks so much for your business with us and I'm glad we had something to get your bedroom completed! We hope to see you again soon :)

“We are extremely pleased with the quality of the carpet. We also very happy with the customer care we received and the fitters were brilliant. Would deffo use again.”

Helpful Report

Hi Emily, you did choose a beautiful carpet! A best seller for us and it so soft and fluffy ☺️ Please just give us a shout if we can ge of any help in the future and we hope to see you again soon!

Thetford Carpet Warehouse is rated 5.0 based on 267 reviews