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Thetford Carpet Warehouse Reviews

5.0 Rating 260 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

5.0

Based on 260 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Thetford Carpet Warehouse 5 star review on 18th May 2023

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Thetford Carpet Warehouse 5 star review on 22nd February 2023

35

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only a staircase to carpet but a fabulous job has been done with excellent service from all your staff. Thank you!”

“Quality, friendly service I would recommend this company to one and all”

“Amazing service from Brett & Gemma. From helping us choose with an out of hours service, to an outstanding fitting of both carpets and LVT all in the agreed timescale and at a great price. Thank you so much, will of course be having more flirting from you soon. 👍🏼👏🏻😁”

“Gemma at TCW was so friendly and helpful and gave me a brilliant recommendation for carpets throughout my home. Very good customer service throughout and I’m exceptionally happy with the quality of the carpets too, would definitely recommend! The carpet fitters that came did a great job too!”

Thetford Carpet Warehouse 5 star review on 21st November 2020

Thetford Carpet Warehouse 5 star review on 21st November 2020

Thetford Carpet Warehouse 5 star review on 21st November 2020

Hi Vicki your new carpets look amazing and your lounge very cosy :) Thanks for your positive review and your business with us. We hope to see you again soon!

“Very pleased”

That's great to hear Sally, we are pleased that you're pleased! We hope to see you again soon :)

“Very good service, lots of contact with me to arrange the fitting during these difficult times and lovely carpet that has been fitted superbly. Very impressed and would use TCW again.”

Hi Simon, thanks so much for your business with us and it's great to hear that you'd come back for more flooring! Thanks again for your support and we do hope to see you again soon :)

“Fab fab fab”

Hi Abby, thank you, thank you, thank you! Please do get in touch should you need any flooring in the future and we do look forward to seeing you again soon!

“Very happy with the service. From selection and estimate through to fitting was thoroughly satisfactory. Moving furniture and lifting existing carpet was beyond us, but the company offered this service which we happily paid extra for. In fact, we went out and left the fitters indoors completing the job. No problem.”

Hi Mr and Mrs Youngs, thank you so much for taking the time to review your experience with us and of course your business! We do hope we can be of help in the future for any other flooring needs you may have!

“Very pleased with our new carpet! Whole experience very easy, would definitely recommend 😀”

That's fab Lisa, thank you! And thanks for your business with us. It's very much appreciated and we do hope to see you again soon :)

“An amazing service. We had a lot of carpet requirements but the advice given was second to none. Underfloor heating was taken into account and our budget requirements were carefully considered. The fitting service and scheduling was fantastic as we had several dates to schedule around. Carpet care advice was also given and we have made sure our office chairs have mats to prevent extra wear and tear. We will definitely recommend and use again.”

Ahhh thanks Tammy, I hope that you are now settled and all of your works completed. If we can be of any help in the future, please just give us a call!

“A very helpful company that usually has just what you want and can arrange fitting to a good standard.”

Thanks Mrs Bill, it's always a pleasure to see you :)

“10/10 services for start to finish very helpful and a great price”

Brilliant Ross, glad we got the finishing touch to your bedroom done for you and I hope it looks amazing! ☺️ Thanks for your business with us!

Hi Ross, thanks so much for your business with us and I'm glad we had something to get your bedroom completed! We hope to see you again soon :)

“We are extremely pleased with the quality of the carpet. We also very happy with the customer care we received and the fitters were brilliant. Would deffo use again.”

Hi Emily, you did choose a beautiful carpet! A best seller for us and it so soft and fluffy ☺️ Please just give us a shout if we can ge of any help in the future and we hope to see you again soon!

“Excellent advice and assistance when ordering carpets prompt visit with quote immediately. Although they were busy we got a fitting quickly and excellent fitter. Excellent all round”

Hi there and thanks so much for your feedback! Were so happy that everything was excellent and prompt from ordering to installation and I do hope that we’ll see you again soon ☺️ May I ask what we could’ve done better to gain a five star review from yourself? We do work hard for our five star feedback and its always taken on board and much appreciated! Look forward to gearing from you soon!

“We can’t thank you enough, you’re a lovely family business who are so helpful & friendly, you’ve a great selection to choose from, very reasonable prices & the fitting is excellent, so glad to have found you😊”

Thank you so much for taking time to review us Mrs Shuttleworth, we do try our best to go the extra mile and get all the right boxes ticked with our customers! If there's anything you may need in the future, please do not hesitate to contact us :)

“Brilliant service. All our flooring looks great 👍🏻”

That's great Rebecca... you'll be glad to see the back of us now you're all done! Thanks for your business with us and hope to see you again soon :)

“What a lovely experience I have had with Thetford Carpet Warehouse. From initial visit and quote through to fitting and finish it was problem free. Communication was great and everything was managed in a safe and effective way given the pandemic circumstances. I'm so pleased with the finish of the work and the vinyl product quality. It was a competitive fair price and the fitters left everything pristine. The whole downstairs of my home looks amazing and it's so nice to step through the front door now. I shall be going back to Thetford Carpet Warehouse again for the upstairs in the future!”

What a lovely review, thanks so much Sally! I do apologise it's taken a while for me to respond! We're so happy that you love your new flooring and that you've been very happy with the service that we delivered to you. Please do give us a call if we can be of any help in the future! :)

“Brilliant, from sales to fitting, would not use anyone else, so happy thank you Brett and Gemma.”

That's lovely Kim, thanks you so much for your business with us :) If there is anything you need in the future, please just give us a shout!

“Super helpful and friendly service as always .”

Brilliant Lisa, that's what we like to hear! Hope to see you again soon and thanks for your business with us :)

“Would thoroughly recommend. Did a brilliant job laying our carpet even moved a very heavy unit for us”

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Thetford Carpet Warehouse is rated 5.0 based on 260 reviews