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The Property Buying Company Reviews

4.7 Rating 546 Reviews
95 %
of reviewers recommend The Property Buying Company
4.7
Based on 546 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Some online crypto brokers deceived me to invest with them and they stole more than $70,000 worth of bitcoin . I was able to recover my money back from them with the help of wiki help desks at wikihelpdesks @G- mail . com it is better to stay away from online investments
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Posted 1 month ago
After agreeing to accept an offer over £200k below asking price which was our choice as we would have lost the property we wanted to buy. But at the eleventh hour when we were due to exchange the property buying company withdrew from purchasing only to come back with another offer days later of £60,000 less! We were stuck we had paid almost £20,000 in fees we would had lost and would have lost the property we were buying. We had to sell everything to raise the extra money. It made me ill. I cried for months and will never get over what Adam did to me. He’s very clever it’s all done by phone so you have no written evidence. DONT ever use this company they are scammers of the worst kind underhanded and despicable please stay away from them
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Posted 2 months ago
Do NOT use this company. They LIE LIE LIE. Unable to deliver on any promise on their website. Took 3 months and still did not complete. They look for investors, do not use their own money. Incompetent deceitful dishonest liars. Lure you in with a high offer which 100% guaranteed they reduce using every excuse in the world so you get 70% of your home's worth in the end not 85%! Use non independent surveyors so you are never going to get the original offer as they are in cahoots. Also make their Solicitors delay everything blaming everyone when they are responsible for the delays! This should be investigated Take a look at TrustPilot. Report them for breach of the Property Code. Commercial Director Adam is the worst. Deceitful, dishonest and a real useless lying weasel of a slimeball with no integrity or ability. Bet he wouldnt get a job in a proper company. They try to find investors to take your home so delay process as long as they can. Was offered a better offer by another cash buying company who able to complete within 2+ weeks not 3 months!! AVOID THIS COMPANY AND REPORT. TOTAL SHAM and will waste your time and offer lowest offer of all cash buying companies. Clueless
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Posted 6 months ago
Well at the moment I signed the final documents some 10days ago and Adam promised we would have final completion on the 8april Well that never happened I'm not very happy about it and am thinking of going else where things arnt sincere watch this space
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Posted 8 months ago
STEER WELL CLEAR! The Property Buying company do not buy homes with there own cash - well not from my bad experience with them. Before you sign up with The Property Buying Company my best possible advice is click the 1 star reviews and take note of those rather than the 5 star reviews. The 5 star reviews are generally from people who have had an initial call with Grant Bishop not from people who have gone through the full process. My experience with the Property Buying Company: - The initial call to Grant was very positive and a lady came out to visit my property to provide a valuation - In November 2023 I signed up with The Property Buying Company with a completion date of 22.12.2023 - January 2024 chase chase chase - getting ghosted by Adam (Commercial Director) - February 2024 and still no completion and told "your near the top of the queue" "we are nearly getting it over the line" - 6th February I inform TPBC that I am no longer selling to them. I signed up to another house buying company and within a day of signing up to the other company Adam was straight on the phone trying to apologise for all the delays and coming out with excuse after excuse and asking me if I still wanted to sell to them they would get it over the line.......No! after reading other similar reviews of being strung along why would I! TPBC basically sign you up, tie you in, put a unilateral notice on your property with the land registry and try to find an investor for your property, if you are lucky they might find you one, if you are not so lucky, like many others your just be strung along for months. There are only a couple of genuine cash property buying companies out there who buy properties with there own money, TPBC are not one of them. Your best to put your property on the open market and drop the value if you cannot sell at market value. Unfortunately the quick buying house market is unregulated and companies like TPBC thrive on it, there are so many false claims and mis-advertising on there website. I hope you find this honest review useful.
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Posted 9 months ago
Was offered £110,000 less than value ! Disgusting offer .
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Posted 1 year ago
Hey, we're sorry for the delayed reply, we haven't used this platform for our reviews in years. We're unable to find any details, but market value of a property is very subjective. It may have been the case in this scenario that our valuation just unfortunately didn't match up with what your valuation was. This happens from time to time, and we know the service isn't for everyone. No harm, no foul though, right? It only took a few minutes of your time to find out the offer :) Best wishes, TPBC
Posted 7 months ago
I gave my asking price, The first lady i had contact with came back and said the team had had a talk and they made an offer i said yes . The second lady i had most contact with Olivia was great any problem she look into and fixed it. Then when i was to far along the path to turn back they then dropped the offer by £22,000 saying up to you take it or leave it.
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Posted 1 year ago
Hi Richard, I'm sorry for such a late reply to this review, but we don't and haven't used this platform in a number of years. We're sorry to hear that your offer was changed, the only reason this would have happened is the RICs may have been returned at a much lower value than we had unfortunately anticipated. We do our best to value the house as close to what we perceive to be market value, with our in-house underwriting team & regional managers, but sometimes our estimate may be slightly off the survey which means we have to re-adjust our offer. It doesn't happen an awful lot, but on occasions it's unavoidable and we're really sorry to disappoint you in this scenario. We do have alternative options that may be able to get you closer to market value, although I appreciate you may not be looking to sell anymore. We wish you all the best, TPBC
Posted 8 months ago
Following posting this update, I received an email telling me the whole delay/lack of communication/dreadful service was due to them not receiving a health and safety report until 26th July! Really? Then an offer to find me a buyer. Told them I'd rather give it away!
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Posted 2 years ago
Hello Linda, I believe we managed to sort your issue, with the following review placed from yourself on an alternative platform: "Change of management I had a terrible experience with this company 2 years ago however I have recently received a call from the new owner/director who apologised for how I had been treated and reassured me things will be improving. This was very appreciated" Please do let us know if you need any further assistance. Best wishes, TPBC
Posted 8 months ago
I was intending to give an update on the complaint I made over a month ago but that's not possible due to the 7th person who contacted me during this process ( Raphael, Jonathan, Daniel, their solicitor, Ellie, ??? who informed me the sale wasn't going through and finally Adam) I havent had any update or explanation. Surely after being over £1,000 pounds down by now I deserve an explanation! Still appalled!!
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Posted 2 years ago
Hello Linda, I believe we managed to sort your issue, with the following review placed from yourself on an alternative platform: "Change of management I had a terrible experience with this company 2 years ago however I have recently received a call from the new owner/director who apologised for how I had been treated and reassured me things will be improving. This was very appreciated" Please do let us know if you need any further assistance. Best wishes, TPBC
Posted 8 months ago
Very poor communication, took until a week before the sale was due to take place to call and reduce the offer by 35k! This was after they confirmed I should give notice to my tenant and requested documents I had to pay to get. Now in a position of no tenant, no rent and already £1100 down. Appealing, don't go near them!
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Posted 2 years ago
Hello Linda, I believe we managed to sort your issue, with the following review placed from yourself on an alternative platform: "Change of management I had a terrible experience with this company 2 years ago however I have recently received a call from the new owner/director who apologised for how I had been treated and reassured me things will be improving. This was very appreciated" Please do let us know if you need any further assistance. Best wishes, TPBC
Posted 8 months ago
excellent service well informed, and helpful , quick feedback and made an semi emotional experience better, had a laugh :) thanks to Chris Atkins !
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Posted 2 years ago
Great company , kept us updated every step of the way , completed in 4 weeks ,it was a totally stess free sale , highly recommended
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Posted 2 years ago
I need 15000
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Posted 3 years ago
A huge thank you to your valuations expert, Nick Crouse, for his strong, sound and sensible advice. Really knowledgeable about the market and ultimately provided me with a far more accurate valuation than our local estate agents had done.
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Posted 3 years ago
Would highly recommend The Property Buying company if your looking for a quick sale hassle free. My property is complex because it only holds a short lease & because of this it wouldn't sell for the market value & only to a cash buyer. The property Buying Company have helped to change my world by purchasing it from me at obviously a much lower price than it would be if the lease had been longer but now I am able to purchase another property and move on. Elie has gone the extra mile in my opionion... he has worked so very hard to help me not only with the sale of my property but even with negotiating with the seller's of the property I am now hoping to buy! That's what I call great customer service!! Big thank you to Daniel and Charlotte too for their professional friendly customer service. All in All very happy Thank You TPBC
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Posted 3 years ago
What a waste of time your website does not consider anyone with sight issues
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Posted 3 years ago
I was in discussion with Nick Goulden about our current home and wanted to know what we could get after we'd renovated, he really couldn't have been more helpful, pleasent and professional to speak to he got back with a price and information very quickly and found the most profitable and reasonable way to sell our house.
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Posted 3 years ago
Excellent initial discussion with Charlotte, very professional.
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Posted 3 years ago
Marc helped with the sale of my rental property in London - a very happy customer after the recommendation of a friend to use The Property Buying Company
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Posted 4 years ago
Great news - we're glad we could help! :) Say thank you to your friend from us as well! Best wishes, TPBC
Posted 4 years ago
Absolute no brainer this service - i had a rental property in Birmingham and Marc bought it within 4 weeks EXCELLENT
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Posted 4 years ago
No brainer, love it. You should be in our marketing team! Thanks for such a great review - we'll be sure to pass the feedback on to Marc.
Posted 4 years ago
The Property Buying Company is rated 4.7 based on 546 reviews