The Drinks Basket Reviews

Name: The Drinks Basket
Address: 472 Church Lane Kingsbury, London
Rating: 4.71

4.7 Rating 3,066 Reviews

93 %

of reviewers recommend The Drinks Basket

4.7

Based on 3,066 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The Drinks Basket 5 star review on 10th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this company several times and as always excellent service and keep you updated all the way, keep up the good work Rick Broughton”

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Posted 2 years ago

“Very good service 👍”

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Posted 2 years ago

“Paid extra for delivery on time and it turned up 4 days late for a special birthday. Embarrassing. Every time I called the company they promised to call back and never did.”

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Posted 2 years ago

“1st time ordering from drinks basket and it was fabulous, and fast delivery. Will definitely order again and recommend them . Thanks you”

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Posted 2 years ago

“Came very quickly. Excellently packaged. Great service!”

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Posted 2 years ago

“I am still waiting for half my order. Have telephoned twice and got know where. Don't use them.”

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Posted 2 years ago

“Ordered THUNDER TOFFEE VODKA. Arrived safely. Could not buy any in the area that we live- so thank you The Drinks Basket”

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Posted 2 years ago

You are welcome, glad we could be of assistance

Posted 2 years ago

“Very pleased with the speed and efficiency of your company. I have been let down by some others, so it is refreshing to have good service”

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Posted 2 years ago

“Very good wrapped beautifully came very quickly I will definitely recommend this company to everyone I know Thank you Kim”

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Posted 2 years ago

“Easy to order! Delivery was prompt! Would definitely use this company again! very impressed!”

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Posted 2 years ago

“Competitively priced products, great communication about my order and fast delivery. Highly recommended.”

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Posted 2 years ago

“Speedy delivery but having had GN Sauvignon Blanc before it didn't have the crisp taste and fault like it was corked tried a few more out of 6 bottles and the same which was a shame was really looking forward to it.”

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Posted 2 years ago

“Didn't get what I wanted, my order was short. On the plus side i got a refund promptly”

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Posted 2 years ago

“Would recommend this company to everyone each bottle came in well insultated covering brilliant. At first I was worried about breakage, do not worry brilliant”

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Posted 2 years ago

“Ordered this whisky for my boyfriends birthday, arrived in good time and he was absolutely over the moon thankyou would definitely recommend,”

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Posted 2 years ago

“Great prices and fast delivery. Will use again”

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Posted 2 years ago

“Update on my review posted on 2/3. The company gave me a 10% discount because of the missed delivery times so I'm grateful for that and shows good intention when it comes to customer service. Will use them again and hopefully be able to give them a 5* rating”

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Posted 2 years ago

“This company must have a lot of damaged goods as looking at the reviews it seems this is the stock excuse for non delivery! Ordered wine on 17/2/23 still nothing on 2/3/23. Money taken from bank on day of order, not on despatch which is the norm. Chased order twice no call back, eventually got email to say they'd send a "replacement" on 24 hour delivery still nothing! Told I'd get 10% discount; how does that work when I've already paid? Quote from this website..."With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice." Don't make me laugh!”

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Posted 2 years ago

“Ordered two bottles of Glenmorangie Quintaruben, but only one bottle got delivered, charged for two bottles and the tracking link now states that the order has been delivered. Called at 9 am this morning 28/2/2023 and still awaiting a call back from the 'team' who hadn't started work yet :-(”

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Posted 2 years ago

“High delivery costs so only made it worth while by ordering multiple bottles. They cancelled one without any communication meaning the delivery charge per bottle effectively doubled without option to agree to the new sale contract. Would not use again.”

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Posted 2 years ago

The Drinks Basket is rated 4.7 based on 3,066 reviews