Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,327 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 15th January 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ist class product and service great company to deal with and touch up paint spot on”

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Posted 10 months ago

Your 5-star review made our day—thank you!

Posted 9 months ago

“Great product! Great quality, great colour match, fast delivery”

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Posted 10 months ago

We're so grateful for your review—thanks for choosing us!

Posted 9 months ago

“Purchased this for my Audi Manhattan Grey colour as I had several stone chips on the bonnet Easy to use and a very good match”

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Posted 10 months ago

Wow! Thank you so much for sharing your experience, Martin! 💙

Posted 9 months ago

“Great match for awkward colour thought it was going to be a nightmare but spot on cupra formentor stone chips”

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Posted 10 months ago

Lovely to hear about your experience, Andrew! Thank you so much for rating us a perfect ⭐⭐⭐⭐⭐!

Posted 9 months ago

“Efficient service from paint ID to delivery.”

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Posted 10 months ago

Awesome, Jeffrey! Thank you so much for sharing your experience with Touch Up Paint Factory. 💙

Posted 9 months ago

“I have purchased paint & associated products from this company on a number of occasions. The paint match has been spot on every time.Delivery is quick. The paint may seem a bit expensive but the quality is well worth it .Touch up paint factory is always my company of choice.”

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Posted 10 months ago

Thank you so much for your continued trust in us, John! We’re thrilled to hear that the paint match has been spot on every time and that you’ve been happy with our quick delivery. We truly appreciate your loyalty and look forward to helping you with your future projects! 🥂

Posted 10 months ago

“Expensive but perfect match. Would be great if you could buy the small container of paint on its own”

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Posted 10 months ago

We’re overjoyed by your kind words! Thank you for the 5-star review.

Posted 10 months ago

“Absolutely brilliant 👏 Great colour match, really pleased with results”

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Posted 10 months ago

Your lovely review really made our day! 🚗✨

Posted 10 months ago

“Was here sooner than they said.good match and easy to use”

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Posted 10 months ago

Thank you for sharing your experience, and we’re so happy you had such a positive experience.

Posted 10 months ago

“Surprised very good match for my 12 year old car”

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Posted 10 months ago

Thank you so much for taking the time to share your experience with us, Philip. If there's anything that we can do to improve your experience, do let us know.

Posted 10 months ago

“Arrived via royal mail within3 days. Very large aerosols with instructions and sprayed really well,colour was a great match.would recommend”

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Posted 10 months ago

We’re so pleased that you had a great experience, and we truly appreciate your feedback.

Posted 10 months ago

“I found my paint was all you said it would be.”

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Posted 10 months ago

Thank you for the kind words, and we're exited for you to start your paint repair! 🤩

Posted 10 months ago

“Great product was the correct colour and works a dream Good quick and easy service to order and navigate the website”

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Posted 10 months ago

A big thank you for your fantastic review! We’re so pleased that you had a great experience, and we truly appreciate your feedback. ⭐⭐⭐⭐⭐

Posted 10 months ago

“Spot on great product”

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Posted 10 months ago

Thanks so much for the glowing 🌟🌟🌟🌟🌟 review!

Posted 10 months ago

“Just like a magic, it’s absolutely worth every penny and i’ll be purchasing the large spray bottle”

Touch Up Paint Factory 5 star review on 31st March 2025

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Posted 10 months ago

Thank you for your amazing review! We’re so pleased to hear you had a positive experience, and we look forward to your next purchase. 🤩💙

Posted 10 months ago

“This is the 2nd car that I have had to touch up stone chips. Used The Touch Up Paint Factory on both occasions. Excellent, quick service with the paint being a perfect match each time.”

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Posted 10 months ago

Your 5-star review means the world to us! Thank you for your kind words, and we look forward to having you back soon.

Posted 10 months ago

“Took some getting there but got to say the end product is a perfect match up”

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Posted 10 months ago

We're delighted to hear you had such a positive experience, and we’re grateful for your feedback.

Posted 10 months ago

“Easy to apply and good colour match”

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Posted 10 months ago

We appreciate you taking the time to leave a review, Nicholas. 💙

Posted 10 months ago

“Good colour match but difficult to get a smooth finish on small stone chips. Paint doesn't flow from touch-up pen”

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Posted 10 months ago

Hello David! Thank you for your feedback! We're glad to hear the colour match worked well for you, though we’re sorry to hear you had difficulty achieving a smooth finish on the small stone chips. We recommend giving the pen a good shake and ensuring the nib is properly primed before applying. If you continue to have issues do contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 and we'd be glad to work with a resolution with you.

Posted 10 months ago

“Great service,found what I was looking for”

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Posted 10 months ago

Thank you for the kind words and 5-star review, Michael! ⭐⭐⭐⭐⭐

Posted 10 months ago

Touch Up Paint Factory is rated 4.6 based on 5,327 reviews